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Customer reviews for bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock for
bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock
4.3 out of 5 stars
stars
2,247 ratings1,646 reviews
  1. 5 stars71% (1,602)
  2. 4 stars11% (248)
  3. 3 stars6% (135)
  4. 2 stars4% (90)
  5. 1 star8% (172)

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Showing 281-290 of 1,646 reviews
Dec 5, 2025
Reviewer name: Sruthi
2 out of 5 stars
2 out of 5 stars review

Vacuum works but Mopper is a waste of money.

The price was great to use but the biggest problem is that the mopper is not at all smart. Once you add liquid and have the vacuum mop, you have to empty the water tank and unlike my last Shark vacuum which used to clean daily and mop once in two to three days used to mop and never had to empty the mop liquid.

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Jan 6, 2026
Reviewer name: Jenna
5 out of 5 stars
5 out of 5 stars review

My little helper!

I've been using my BObsweep since October. Our house is all hardwood flooring with area rugs and he's navigated floor to rug transitions with no issue. Not currently using the mopping function but we have it set to vacuum every night at 4am. I have a cat and it does a great job with cat hair/cat litter. I still do my regular vacuuming but I feel like this helps minimize dust and cat hair between regular vacuuming. When the vacuum docks and self empties, it is a little loud (I was definitely startled the first time) but I've never used a similar vacuum so I have no frame of reference if this is standard. We keep our bedroom door closed since he tends to get stuck under our nightstands/bed but that's not really a major issue. This is definitely my little helper and I'm so happy to have him here! He's gotten stuck in a couple other areas of the house during normal cleaning so sometimes I find him in the morning in random places, stranded and alone. I tuck him back into his charging station and let him rest until the next morning! Our home is about 1600 sq ft and with him set to highest vacuum setting, no issues battery-wise. I've had no major issues and we're satisfied with our product!

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Nov 21, 2025
Reviewer name: RICHARD
1 out of 5 stars
1 out of 5 stars review

Horrible Product stay away

Horrible product. I returned it. When I was returning it, I saw a couple other same vacuum returned. Two things: the sweeping/rotating brush falls off. There's only one instead of two on each side, which is ought to begin with. Further, it comes with a bag instead of just a bin that you could just empty into a trashcan. So every hundred days you have to replace the bag that you must purchase. There's a reason why it's $400 off it's because everyone is returning it.

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Nov 30, 2025
Reviewer name: MR
1 out of 5 stars
1 out of 5 stars review

Wouldn't recommend

Not impressed. I've had it for a year or more. After a year battery doesn't last the same. It skips rooms. Its suction is not the best. The mop feature leaves streaked on my tile. It Gets stuck in a few places since it not a think robot. I kept it so I wouldn't have to return it but I don't love it and wouldn't recomendar it. It has more negatives than positives for me.

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Jan 19, 2026
Reviewer name: LINDA
1 out of 5 stars
1 out of 5 stars review

Had Dusty for about a year and he worked great. Then all of a sudden he would get caught on corners, under the couches, and just stop in the middle of a job. He never got caught under or on anything before. I called customer service and of course, I was forced to deal with AI. I followed all of the instructions...restarted the device, made sure that there was nothing in the way and put blocks of wood at the couches so he wouldn't go under (this irked me the most because having a cleaning machine having the ability to go under the couches was a selling point for me). Finally I was able to find an email address. It took them over 3 months to respond. And guess what the response was?!?! Just go ahead and restart the device as it is probably a software update. I threw him away almost 30 days after sending the email. I don't have time for stupid.

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Jan 20, 2026
Reviewer name: Chris
2 out of 5 stars
2 out of 5 stars review

Liked it until it died 2 weeks after purchase

Bought on Black Friday. Let the guy run once a day. Was doing a good job. Learned the environment and was impressed with the mapping. 2 weeks later it died. Started throwing a side brush motor error. Contacted customer service, who has been great. A month later they still have my bot and no status update. That tells me BObsweep has a rash of repairs of bad units at their facility. A tech product dying after 2 weeks happens. Whatever. They should just send out a new unit instead of making a customer wait over a month on a repair I could do at home in 15 mins. Owning it for 2 weeks before it died gives me zero confidence that this thing isn't just a pile of E-waste within a year. Not great for 200 dollars.

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Aug 23, 2024
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

My experience with the “Dustin”

To be honest, I was a little worried about the low cost I was paying for this unit since I had purchased a very nice iRobot 3 years ago for $499 and we loved it until the batter slowly went out on the unit and we finally were unable to recharge it for very much use. So, we bought the below unit from our local Sam’s Club on a special price week. The nice thing about the Dustin is that is empties itself unlike my $499 iRobot which we had to empty every 4-5 days by hand. The other very impressive future of the Dustin was the setup. I am a very tech savvy person and I know a little about the various mapping systems in vehicles and how they work. The Dustin has the same mapping system as high end cars! I was shocked as I watched this little vacuum map our basement in about 15 minutes. It was incredible to watch. After this we found that the Dustin would get hung up on some items in our utility room and we simply cut those parts of the house off to it and it does not go in those tight areas anymore. We have this setup to vacuum 5 days a week at midnight because our iRobot was loud. Again, I had to start this unit manually one day to just get the basement clean and I was shocked because I could hardly hear it! Now we have it setup to vacuum in the morning and my office is also in the basement and it does not bother me at all! Overall this is a 5 STAR unit for sure and for less than 50% of an iRobot with 2x the features it’s a true winner IMO and I never give out a 5 STAR review. We need this now made into a 400% larger unit for our warehouse 😊 Thank you James

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May 22, 2024
Reviewer name: Molly Bee
5 out of 5 stars
5 out of 5 stars review

Works great!

I purchased the Dustin Wi-Fi Connected Self-Emptying Robot Vacuum and Mop "Bob" on sale for 199.98 back in Februrary and I love it! I have all wood floors through out my home & was constantly sweeping. (I have a short haired dog). Now I let Bob do all the heavy work when we are out of the house enjoying our retirement! I have yet to try the mop feature.

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Feb 5, 2025
Reviewer name: katcir1
5 out of 5 stars
5 out of 5 stars review

Great product!

Great robot vacuum! The mapping capabilities are the best, I have owned several robot vacuums in the past and none have ever come close to comparing to this Dustin Bobsweep robot. Self-emptying is a huge bonus. I have a Golden Retriever which sheds and sheds, then sheds more, this vacuum can handle her hair, like I said BEST robot vacuum ever! You can bet I will purchase another one of these vacuums when it wears out.

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Oct 30, 2024
Reviewer name: Dustin the vacuum
5 out of 5 stars
5 out of 5 stars review

LOVE this robot vacuum!

We love our Dustin Bobsweep! The app is so helpful and easy to use. Since Dustin mops as well, there are options to add "no mop zones" on the app and it works well. I watched him mop and it did a great job. The self-emptying is another great feature. This is a perfect addition to our new house and I couldn't be happier with our purchase. A must buy!

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