Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.

Cannot wait to go to bed each night with our new King Pro-Adapt Firm Mattress. We have been through at least 10 different mattresses over the last 15 years or so and I was always afraid to pull the trigger and buy a Tempur-Pedic. Finally did and kick myself for not doing it sooner. This is the best feeling mattress ever. I will never go back to an inner spring nor could I ever see myself sleeping on a "Bed-In-A-Box" mattress. I sleep better, more soundly. I don't find myself getting hot with this mattress as some people have complained about. Tem[ur-Pedic may not be for everyone, but I, myself am glad I took the plunge. Oh, and my husband loves it too.

First let me say the mattress feels great... then you fall asleep and suddenly you wake up HOT! I live in Illinois keep my house at 65 degrees and I'm still HOT. That's also considering our bedroom is the coldest room in the house. That so called cooling is only to the touch once you fall asleep it will retain your body heat. The others mattresses DO NOT KEEP YOU COOL, they merely keep you cooler than their regular mattress... so if you're a hot sleeper STAY AWAY!

[This review was collected as part of a promotion.] 40 day review. We have owned a tempur-pedic for 14years now. It is still amazing. Our current temper-pedic pro adapt soft is not providing nearly the same sleep quality we were hoping to experience. We are very disappointed with the new technology. Please bring back the old school product. This bed is nothing more than a sub par example of your leading product we first purchase years ago. Giving soft a bad name. Yes I will be returning this mattress. Thank god we purchased this mattress direct so we can get our money back. Sorry but I it's the honest truth.

It is a little hard for me to give a true review on this product from my experience alone but I do believe actions speak louder than words at times and having my daughter fall asleep faster and sleeping in longer says a lot. I often times lay down on the bed while reading books to my daughter and I can tell you that I find the bed to be very comfortable. I also love knowing that the cover on this bed can be removed and washed if needed- since my daughter is almost 4 yrs old there could be an accident in the future. I do have sheets to protect from this but it is also nice knowing this is an option as well.

[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review - all opinions are my own. I've actually enjoyed this mattress more than I expected to. My previous experiences with memory foam haven't been great, since I tend to sleep warm. But I've been very comfortable with the ProAdapt despite the weather getting warmer. As a side sleeper I prefer a softer plushier mattress and this has been doing the trick. It's soft enough to not cause me hip and arm/shoulder pain from being on my side, but still very much supportive enough. I'm very happy with it!

We are in love with our new Pro Adapt Hybrid Medium split king. This is my second Tempur-Pedic, our first was an original when they first came out... it was almost 25 years old! There is no comparison in comfort and durability! Well worth your money.

[This review was collected as part of a promotion.] I have been complaining of upper back and neck problems for more than 26 years and all that went away ever since I bough my Tempur-Pro Adapt Soft Mattress on May 27, 2019. I believe that owning a Tempur-Pedic mattress and pillow that is the right one for you is the key to achieving a restful night sleep and pain free. I no longer have to go for a biweekly massage that, oftentimes, only causes more neck and back pain. What is so wonderful about my Tempur-ProAdapt mattress is that it contours to the shape of my body. There are times when I do not lay my head on my Tempur-Pedic pillows, and that is absolutely fine too if you ask me. So far, I own two mattress from Tempur-Pedic and I know without a shadow of a doubt that it is going to last me more than 20 years. With care, weekly laundry-washing, and the soft touch of Tempur-Pedic bedsheets and pillow covers, I know for a fact that IT IS GOING TO TAKE CARE OF ME! Thank you so much Tempur-Pedic for giving me the FREEDOM to live my life pain-free! You get 5 out of 5 stars from me!

The most comfortable mattress I have ever owned. We had a TempurPedic a number of years ago, but it was hot. This mattress is so cool and comfortable, I fall asleep faster and sleep all night. I also bought an adjustable base with it and it has cured my snoring. I would recommend this mattress to anyone. Definitely a five star (+) product.

I was waking three to four times in a seven hour period with my previous mattress for years. I have had my mattress for about a month now. I wake 0-1 times a night now. But I do think that the bed base has a lot to do with it also. You really need them both to get the effect that you need.