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Customer reviews for Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black
4.5 out of 5 stars
stars
563 ratings219 reviews
  1. 5 stars78% (441)
  2. 4 stars7% (41)
  3. 3 stars5% (29)
  4. 2 stars2% (10)
  5. 1 star7% (42)

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Showing 71-80 of 219 reviews
Jul 2, 2024
Reviewer name: Shirley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Frigidaire Is One Of The Best! 👍

I’ve been purchasing Frigidaire brand for quite some time now, I must say it’s one of the best brands on the market!

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hi Shirley, we are glad to hear you are pleased with your Frigidaire Gallery 7 Cu. Ft. Chest Freezer.

Jul 8, 2026
Reviewer name: Mux Fiord
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Not sure about brand but it works for now

So far so good

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Mux Fiord, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire Gallery 7 Cu. Ft. Chest Freezer and appreciate you taking the time to share your experience.

Mar 15, 2025
Reviewer name: SGram
3 out of 5 stars
3 out of 5 stars review

Great, except the big dent

Just got it up and running, perfect size. Works great shipping was fast. Great purchase, was a big dent in the lid right in the front, had to be done at factory. As the packaging was not damaged at all

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello SGram, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Oct 18, 2024
Reviewer name: NA
1 out of 5 stars
1 out of 5 stars review

Poor Packaging

Came dented. Customer service offered me a $20 gift card to keep the product which is not a sufficient incentive. I will return and purchase elsewhere.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello NA, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Nov 20, 2024
Reviewer name: Malory
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeps frozen food frozen

Good size freezer without taking up tons of space. Easy to move if needed. We weren’t sure where we were going to place it initially so it was nice we could slide it around easily. We also really like that it has 2 lights on it to show if it’s working properly. In the past we had a breaker partially trip with our old freezer and we didn’t know and lost an entire freezer of venison. If you know the smell that hit us then you KNOW the smell. I’ll be glad to avoid that all together this time!

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hi Malory, we are pleased to hear you are finding your Frigidaire Gallery 7 Cu. Ft. Chest Freezer useful.

Jan 22, 2026
Reviewer name: COLLEEN
5 out of 5 stars
5 out of 5 stars review

LUV this LIFESAVER but need Online Manual

Ii is now the end of Jan 2026. I bought this freezer in July 2025 because my 24 yo refrigerator had an issue and the part would take awhile to arrive. This little freezer save my b_tt since I was able to get to Sams, purchase it, have them load it STANDING UP in my 1998 RAV4, I drove home and with leverage was able to unload it and put it in my garage, all in the same day!!! And I am a 70 yo woman. All my helpful neighbors were at work and I did not want to wait for my frozen food to thaw. This freezer has been a life saver, especially, since within a month after the part for my old fridge was installed, it needed another new part!!! So thankful to have this, but looked for an online manual, and could not find one. WHERE CAN I GET AN ONLINE MANUAL????????

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello COLLEEN, we are glad to hear you are pleased with your Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black.<br />For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Dec 2, 2025
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

The freezer is great and exactly what I wanted for physical space. However, prospective purchasers need to note that the size posted in the images is incorrect. It is NOT 32.6 inches long, but closer to 36 inches. Other parts of the listing has sizes that are clearly not for the Frigidaire Gallery freezer at all. I won't mark down the freezer for Sam's misrepresenting the size as that is not what the purpose of this space is intended.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Kim, we are happy to hear you are enjoying your Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black.

Nov 21, 2025
Reviewer name: MICHELLE
2 out of 5 stars
2 out of 5 stars review

Dented and Noisy Freezer

My son ordered the freezer from Sam's Club. It came pretty quickly. We received it on October 29, 2025. After removing it from the box we noticed a dent on the front of the lid. We waited 24 hours before plugging it in per the guidebook. We plugged it in on October 30, 2025. We noticed that it made a lot of noise.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello MICHELLE, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer_. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />To reduce noise, make certain the freezer is located on a firm level surface with adequate clearance for ventilation.

Nov 21, 2025
Reviewer name: Richard
2 out of 5 stars
2 out of 5 stars review

Bad seal and frosting up.

I've had it about a year and like it in general. It started frosting up all over shortly after I bought it. I walk by it in the garage every time I drive in so I push down on hte lid to make sure it is fully sealed. I also have a 15 lb weight sitting on it. Seems to be better, must be a bad seal. Overall, I like it, just not wild about it.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Richard, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />Here&#39;s a tutorial that deals with frost prevention in a chest freezer:<br />How to Reduce &amp; Resolve Frost Buildup in Chest Freezers<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal baskets and interior sides of a freezer<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer lid. If you feel cold air, then the lid is not sealing adequately. <br />You can adjust the lid by loosening the hinges to reposition/adjust the freezer lid to create a tight seal.<br />TIP: Close the lid on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, both sides, &amp; bottom of your freezer lid, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer lid from closing properly.<br />Place only cool or cold food items in your freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the lid remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Lid Seal Care:<br />Keep the lid seal clean. You can clean your lid seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the lid seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Jan 21, 2026
Reviewer name: MICHAEL
1 out of 5 stars
1 out of 5 stars review

My worst Sam's experience

Strongly recommend opening upon delivery. Arrived damaged, Sam's online-NO HELP. Went to club, told they don't handle online orders. My case keeps getting closed. Store manager advised to “ find” her for $20 GC. No thanks. Buyer beware. Would be great if arrived as expected.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello MICHAEL, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.