Customer reviews for Member's Mark Kids' Explorer Sofa forMember photos









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The Zipper Broke!
The zipper is cheap and each piece now has the foam poking out. So disappointing!! I don’t have a lot of money and this was a gift to two of my children— with one having sensory issues- the foam poking out makes it unsafe due to him attempting to bite it now.
We are sorry for this experience, Danielle. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.
Kids love them, well made.
Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.
Zippers Broke
Decided to give this version a try after hearing pretty good feedback vs nugget. One month in of using as a couch to play & watch movies for my 3 & 1 year old the zippers have all broken. Seems to be a common issue. Customer service has been less than stellar and I ended up ordering nugget cover.
Verified Purchase
Awesome for little one!
Awesome! So glad I found this at Sam’s. Looking for sofas like this on the internet and never knowing the quality was not enjoyable but we trust Member’s Mark and this sofa doesn’t disappoint. Our toddler loves it and it’s very easily washable to keep clean for her even with animals in the house. Many forts in the future. Perfect for what we need!
WOULD HIGHLY RECOMMEND
My kids loves this sofa! Making forts, having all-nighters, wrestling, watching movies.. you name it, they have done it! Incredibly easy to clean. I take the coverings off and zip them up before putting them in the washer. It has help to prevent incident with zipper malfunction! Buy it for the kiddos! You will not regret it!
Back to buy a second one!
My 2 and 7 year old received this for Christmas 2021 and it has been played with almost every single day! By far the most played with toy from Christmas. It is used a lot for The Floor is Lava game and has taken a beating, leaping from one piece to another. We have not had a single problem with the zippers and the foam hasn't gotten smashed or misshapen. It gets used for so many forts, camp outs in the family room, etc, I just ordered a second for this Christmas.
Zippers break after one wash
I never leave reviews but I’m very disappointed in this manufacturers zippers. I saw a few other reviewers had the same problem but decided to purchase anyways. I purchased this for my children and it is a great open ended toy that my children have enjoyed but after only 1 wash the zippers don’t zip anymore and now the foam is exposed. I saw they offer covers to purchase but clearly this is a defect in the product and I feel should be replaced by the company vs making customers purchase more poorly made covers. I would highly recommend investing in the higher quality name brand version “The Nugget” over this because for a few dollars extra you won’t have broken zippers. At the price we paid for this product to have the zippers not work is unacceptable to me and if I could go back I would’ve invested in the name brand and hopefully can help prevent whoever is considering making a future purchase from wasting their money.
ZIPPERS WILL BREAK
I bought this for my kids on Christmas & they loved it! Unfortunately the zippers do not last! Around February I emailed customer service & they sent me new covers which was awesome of them! Because there is a 1 yr warranty but now April the zippers have broken again. At this point I will have to return it.
PSA: Massage The Corners (& Other Tips)!!!
We just got the couch so far and love it. In a few hours, it decompressed beautifully. I love the emerald color and material which honestly reminds me of soft corduroy. I had my doubts but it’s Day 3 and I love it. No smells out of the packaging and the foam is made in USA and Mexico, with imported fabric covers. It was a nice surprise to know that at least the foam is made in North America. The couch is sturdy and reminds me of a medium firm foam mattress. Some things to keep in mind from scouring many reviews of this couch and similar mod couches: • Immediately unbox and unravel it upon delivery to let it decompress. It assures you of your limited warranty and you can check for any defects or issues (beyond 15 days of delivery date, they may not help as much according to their enclosed booklet). • Let your little ones or yourself go at it after it gets some air in. Playing on it will actually help it decompress faster. •MASSAGE that corner!!! I’ve seen several people say the corners of their triangular wedges don’t decompress, especially one of them that gets really rolled up in shipping. We had that same issue where one came looking rounded and stayed rounded in one corner overnight, while everything else looked great. Unzipped it and GENTLY pulled at the corner tab and massaged it on the sides and it popped back up. HUGE difference! Don’t call them until you’ve tried it! It also helps to realign the fabric corners with the inner foam wedge corners; during the expansion, some of the inner wedge corners get stuck off to the side of a corner, so pulling the fabric corner back up (while pushing the foam down) and realigning with the foam corner ensures nice, pointy corners! About the zippers… * Be careful with them. They do get caught easily with the fabric, so don’t yank on it like you would your jacket zipper or you may get it stuck. As others said, this is a huge or possibly the only con, but if you’re careful with it, you should be okay. They seem sturdy otherwise. * Tuck in the zipper pulls to help hide them. Although these don’t come with hidden zippers, at least it stops the very little ones from finding them and pulling at them. Hope this review helps! After looking at the original as well as similar ones on the big online marketplace (you know which one) and some super high-end ones, this delivered on quality, material and gorgeous color.
Worth the Money!
I am extremely pleased with this product. My 1 and 2 year old grandchildren play on it every day. I also purchased the Explorer Play Gym. I now have lots of sizes of cushions to build a fort, teepee, slide, couch, etce. I purchased the denim, and I'm very pleased with the texture and softness of the fabric. The handles are very useful when moving pieces from room to room. I highly recommend.
