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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 51-60 of 7,071 reviews
May 6, 2024
Disappointed
2 out of 5 stars review

Verified Purchase

Playlist forwarding not working.

I'm concerned with these in that when I do a "double tap" to forward the play list, these are not responding. Other than that they sound great and are comfortable to wear. I have an old set of these and this function works perfectly. Did you change this function with the most recent upgrade?

Review from Samsung US
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reply from Social Commerce

Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you ensure you are having the desired and intended experience with your device. We have provided a link to your full manual to ensure the settings haven't been changed with any updates to your device. We have also included a link to the Samsung Support Team if you continue to experience this matter with your earbuds. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 20, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect!

I love these! I used to have the Galaxy Buds Live and I liked them but they'd dislodge when I laughed or smiled too much and shoving them back in my ear wad irritating and would often disconnect my call, or I'd have to turn off touch, it was too much. These pro buds fit perfectly, don't irritate my ears, fit nicer, AND don't bother my conch piercing!

Review from Samsung US
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May 14, 2024
Mark in the Dark
5 out of 5 stars review

Verified Purchase

Excellent product.

As usual, great product. I'm still amazed at how u can get such outstanding sound quality in such a tiny earbud. The only issue I would have, would be the short battery life. However, I will say that it does recharge to 100% very quickly. Great job guys.

Review from Samsung US
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May 8, 2024
Diddy
3 out of 5 stars review

Verified Purchase

Not a good fitment & Battery doesn't last

Nice sound quality but, they have to be charged frequently throughout the day and they do not stay in my ear. I have to keep readjusting for them to stay in because they keep falling out. They need something to lock them in place without irritating the ear.

Review from Samsung US
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reply from Social Commerce

Hello Diddy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are always happy to assist our customers with any aspect of their device that may be causing frustration during usage. With regards to the fit, we have provided a link to an article to help with the fit and placement of the earbuds for the most secure fit possible. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. For the battery of your device we have provided an article to troubleshoot this at your convenience. We also will say that using the Ambient Sound setting will allow you to listen longer than using the Active Noise Canceling setting. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 11, 2024
Suzi R
3 out of 5 stars review

Verified Purchase

Earbuds Pro Doesn't Stop Nearby Voices

Sound quality is excellent, amazing fit. However, in the noise cancelling mode, you can hear voices distinctly. In my case, I put the earbuds in to drown out nearby conversations or music I don't like, so it doesn't quite work for me. But it does drown out other noises amazingly! Just drives me crazy that it can't drown out voices.

Review from Samsung US
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reply from Social Commerce

Hey there Suzi R, we appreciatee you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are absolutely thrilled to hear you are enjoying the fit and overall listening experience with your device. We have provided a link to an article to help you with the ANC feature of your device. We have also included a link to the Samsung Support Team if this matter continues or you believe there may be an underlying factor causing this experience. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 7, 2024
Hitro
5 out of 5 stars review

Verified Purchase

Must Have for Samsung Phone users.

This buds are very good IF you have a Samsung phone like me. It has a lot of features and I really like it. Comfort wise I think I should test it out a bit more with different size tips as the current/default ones keep falling off after a pretty decent time in the ear.

Review from Samsung US
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Aug 3, 2024
Erik M
5 out of 5 stars review

Verified Purchase

Fabulous form and function

Amazing features and comfortable fit! The noise cancelling is top notch, and I like the conversation detection and ambient sound amplification. These really have an incredible sound as well. It takes some time to learn all the controls, but its well worth it to take advantage of all the functions. I definitely think these beat the Buds v1 and I prefer them to the Buds3 with the stick. I'll be holding on to these for awhile!

Review from Samsung US
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Apr 30, 2024
Arthur T
5 out of 5 stars review

Verified Purchase

Great noise cancellation!!

This is a great product. I’ve used these after using the Beats Studio buds +, and the Galaxy Buds pro are a huge upgrade. The call quality is better and the sound quality is way better !! I love the noise cancellation while I’m at the gym .. they fit in my ears well too, with the medium tips.

Review from Samsung US
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Aug 31, 2024
Kirsten
1 out of 5 stars review

Verified Purchase

From Excitement to Disappointment

I have purchased this exact same pair of earbuds before and loved them. I had lost my previous set on a trip and decided to replace them. However, upon arrival and letting them charge and connecting to my device, the right earbud has no sound coming out of it at all. the left one connects without any issues, but after trying several times, the right one is still not working. Now I going to have to either return or buy another pair again. Very disappointing for sure.

Review from walmart.com
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Sep 21, 2024
Angie J
4 out of 5 stars review

Verified Purchase

They do the job, pairing is not great.

Quick charging, convenient size. Paring is not great. To go between 2 devices I have to turn off the Bluetooth and turn it back on. I did not have this issue with my older pair of Galaxy buds. If my computer was closed it would automatically connect my phone etc.

Review from Samsung US
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