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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 41-50 of 7,071 reviews
May 19, 2024
Amy S
5 out of 5 stars review

Verified Purchase

Must buy!

I love them!! The sound it amazing, the noise cancelling function on these is better than any previous version of samsung buds I have had! I also love the feature of testing them to see if they are a good fit in your ear for sounds quality and noise cancellation!

Review from Samsung US
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May 8, 2024
Misty
2 out of 5 stars review

Verified Purchase

Did not stay in my ears.

They are cute but they did kept falling out of my ears. I tried to use all 3 size attachments but none worked. I ended up sending them back because I couldn't keep them in my ears. I don't have funny ears either, I have the Galaxy Buds Live and love those.

Review from Samsung US
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reply from Social Commerce

Hi there Misty, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how valuable the fit of your device is to your usage and enjoyment of the device. We have shared a link to an article to help you with the placement of the earbuds in your ears for a secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any additional questions or would like assistance with your Samsung products. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 5, 2024
Anonymous
3 out of 5 stars review

Verified Purchase

Good but not perfect

I previously used the first generation Buds and they were super comfortable to fit in the ear, but these feel like they will easily fall out of the ear. The plastics for the earpiece seem to be hard and the ear hurts after using them for a while. The microphones and noise cancellation are excellent.

Review from Samsung US
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reply from Social Commerce

Hi there Gustavo, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds for a comfortable and prolonged usage. We have provided a link to an article to help you find the ideal placement of the buds, and would do a follow up fit test in the Samsung Wearables App to find that ideal fit. We have also provided a link to the Samsung Support Team if you continue to experience this frustration or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 15, 2024
Dave
3 out of 5 stars review

Verified Purchase

Love these so why not 5 stars? READ ON

Love these so why not 5 stars? The ambient feature is great for safety around you. While jogging you can still enjoy your music while staying alert to people around you, cars if they are approaching etc AWESOME feature but at a cost. After turning this feature on, the buds only lasted me about 2 hours. I recharged and the same, 2.5 hours. So If I was on a long flight and turned on the other feature, noise canceling, that means I would only have my pods for 25% of the flight? NOT SATISFIED AT ALL WITH THIS. I am forced to use wired noise canceling headphones.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Dave, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio quality and different features of your device. We have provided a link to an article about the battery of your earbuds. We have also included a link to the Samsung Support Team for additional assistance if this matter with your battery continues. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 18, 2024
Byron M
5 out of 5 stars review

Verified Purchase

Am just FLABBERGASTED.

Its my second pair of buds2 Pro earbuds and they never stop amazing anytime I use them. Had my friend the first pair and he never gave it back to me.. he was soo shocked on how good they were that he offered to buy me new ones.. so I gifted them to him. I cant tell you all what you missing once you tweak some settings in the wearable app. With head tracking you get the feeling music follows yoi every turn you make. Just buy them..

Review from Samsung US
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Jun 9, 2024
D watson
3 out of 5 stars review

Verified Purchase

Nice but could be better

I like the look and feel of the buds but the controls need work. Volume sliders would be great as the current feature in labs just doesn't work consistently. I like the red light green light approach for charging. The case is nice but a little hard to open. Battery life could be better ANC and Transparency mode work good

Review from Samsung US
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reply from Social Commerce

Hey D Watson, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so pleased to hear you are having a good experience with your device with every use. We have provided a link to a few articles to help you maximize your experience including a link about the battery of your device, and the full device manual to help you with all the different settings and features you can use with your device. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 8, 2024
NiiA
5 out of 5 stars review

Verified Purchase

Great set of headphones

Ordered these to replace the galaxy buds 2 I recently misplaced. I must say these are solid, great sound, the fit is comfortable and overall quality seems good. Connected instantly with my phone. I must say samsung continues to outdo themselves with these improvements.

Review from Samsung US
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Jun 6, 2024
Anastasia
5 out of 5 stars review

Verified Purchase

Great earbugs!

I replaced my old Samsung Buds2 with the Pro version in trade-in program. Everything went easy and smoothly. Sound is way better on the Pro version. The earbuds sit very tight in my ear, i can run, i can do jumps, nothing makes them fall out. The earbuds have a silicony feeling to them, which protects them from scratches, but makes them bouncy.

Review from Samsung US
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Apr 30, 2024
Nathias
5 out of 5 stars review

Verified Purchase

Great noise cancelling and music listening buds!

Had the first Gen buds and what a difference s few years makes. These new buds are AMAZING!! Sometimes I just use them for the noise cancelling because they work so well. Music is great and with the noise cancelling, you hear so so much! Love them bunches!

Review from Samsung US
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Jul 21, 2024
David S
4 out of 5 stars review

Verified Purchase

Great sound but doesn't pair with TV

It's great just as earbuds. It pairs well with my Samsung phone and iPad and almost anything else. Only disappointed it doesn't pair with my Samsung smart TV when I follow the directions. It is visible but always fails to pair. Otherwise I would give it 5 stars.

Review from Samsung US
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