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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 1-10 of 7,071 reviews
Aug 17, 2025
Trisha
5 out of 5 stars review

Verified Purchase

review for samsung galaxy pro ear buds 2

love the color ...the sound quality is amazing...the charge lasts a really long time. there easy for touch controls

Review from walmart.com
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May 14, 2024
Mark in the Dark
5 out of 5 stars review

Verified Purchase

Excellent product.

As usual, great product. I'm still amazed at how u can get such outstanding sound quality in such a tiny earbud. The only issue I would have, would be the short battery life. However, I will say that it does recharge to 100% very quickly. Great job guys.

Review from Samsung US
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Jun 25, 2024
Mabel
5 out of 5 stars review

Verified Purchase

Awesome!

Awesome! They are easy to put on and comfy too. I love how easy it was to purchase them using Affirm as well. I love love the color as well too. They offer great sound with noise canceling and ambient sound as well as other effects. The other cool thing is that the sound dims to very low when you start talking then back up when you stop talking. You tap ur earbuds to skip a song or pause it or even to lower or up the volume sooo coool

Review from Samsung US
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May 25, 2024
KConner1669
5 out of 5 stars review

Verified Purchase

I would give 10 stars if they offered.

I absolutely love these Samsung buds pro in Bora Purple. They have a very clear sound. Noise canceling and ambient sound. They thought of everything with these. They fit perfectly without falling out of my ears. They came with 3 different size ear pieces. The charger chargers with a c cable. They rock!

Review from Samsung US
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Jun 10, 2024
Brandon
5 out of 5 stars review

Verified Purchase

Nice improvement!

Great buds! Stay in the ear a lot better than the old pros. Size is smaller and more streamlined. Sound quality is also amazing which should be expected at this price point. Noise cancellation is excellent. It still allows a little sound it but that is good so you are still aware of your surroundings, which is very important.

Review from Samsung US
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May 24, 2024
Ramon
4 out of 5 stars review

Verified Purchase

Good earbuds, but still has some issues

They're really comfy to wear, they don't feel achey after wearing them for 4 hours, if anything just fine. They may feel slightly loose but they haven't fallen out yet. I haven't taken them for a jog but I have for a walk of 30 minutes, never felt them start to slip. I really enjoy the base boost, treble, and the smooth options it gives you. I'd just wish there was a panel that there was a layout that lets you access the equalizer options faster like in Jabra, also the ability edit the options would be really nice. My only real annoyance is that the cracking noise that occurs every when using ambience mode, but that may be from my long hair. Also there are sudden fades when I listen to music, I thought it might've been from allowing the earbuds to read notifications( this would happen without a voice prompt ). I turned it all off and still had the same issue, also I don't believe it's from my phone accidentally detecting touch from the pocket of my pants cause I had placed in my jacket pocket with the same issue. Plus this is the first time I experienced this problem.

Review from Samsung US
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Jun 9, 2024
D watson
3 out of 5 stars review

Verified Purchase

Nice but could be better

I like the look and feel of the buds but the controls need work. Volume sliders would be great as the current feature in labs just doesn't work consistently. I like the red light green light approach for charging. The case is nice but a little hard to open. Battery life could be better ANC and Transparency mode work good

Review from Samsung US
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reply from Social Commerce

Hey D Watson, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so pleased to hear you are having a good experience with your device with every use. We have provided a link to a few articles to help you maximize your experience including a link about the battery of your device, and the full device manual to help you with all the different settings and features you can use with your device. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 19, 2024
SJAIN
2 out of 5 stars review

Verified Purchase

Disappointed.

I have been an avid samsung user, and owns so many samsung device. I must say I am disappointed with this specific one. I had galaxy buds plus earlier and they were awesome both with sound and fit, but these are terrible fit and sound not half as good as my previous. I hope something can be done about this.

Review from Samsung US
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reply from Social Commerce

Hey there SJAIN, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot any frustration you are experiencing and truly love your new earbuds. We have provided a link to an article to help you with the fit of your device, and recommend a fit test with your earbuds while connected in the Samsung Wearables App. For the audio quality, we have provided a link to an article to help you ensure the earbuds operate as intended, and a link to the full device manual to help you make adjustments to the equalizer to an audio profile that best aligns to your listening preferences. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 31, 2024
Smsm
2 out of 5 stars review

Verified Purchase

They don't sell replacement parts

I lost my case, and there was no option to buy a replacement case. The support person told me I couldn't use an aftermarket charger with the earbuds, so I bought a replacement. But then also took a risk and got an aftermarket charger for my original earbuds. The aftermarket charger worked perfectly. I wouldn't buy these again due to lack of replacement pieces, which is wasteful and distasteful upselling. The sound is good.

Review from Samsung US
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reply from Social Commerce

Hello Smsm, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We value your feedback as we continue to innovate our product line and do our best to provide the best experience possible to our customers. Please, don't hesitate to reach out to us again in the future with any questions or additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 5, 2024
Eddie
1 out of 5 stars review

Verified Purchase

Painful reaction

They are damaging my ears. I can't wear them for more than an hour and my ears begin to hurt. I feel as if my ear canal is swelling. I had to go about 2 weeks taking ibuprofen to reduce the swelling. I tried to wear them a second time only to have the same reaction. Please help!

Review from Samsung US
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reply from Social Commerce

Hi Eddie, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your earbuds not function as intended. We have shared a link to the Samsung Support Team below. They can offer you one on one assistance through chat to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages