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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 171-180 of 7,081 reviews
Jun 26, 2024
Leticia Mtz
4 out of 5 stars review

Verified Purchase

Una nueva experiencia

Me estoy acostumbrando, me resulta un poco incómodo no escuchar a mi alrededor, pero el sonido y el poder contestar sin que me digan no te escucho se oye mucho ruido, lo vale.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
Nov 4, 2024
Steenz
5 out of 5 stars review

Verified Purchase

Comfortable and Works Great

Love them. I appreciate the extra earbuds in different sizes. The noise cancellation and ambient noise remover is CRAZY good. And there are an appropriate numbers of gestures for control. Glad I switched from the powerbeats to these!

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
Dec 1, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

Excellent buds sound & ease of use

Love these they sound & work great. Pairing is seamless with my galaxy phone & computer. Battery life is decent too. I keep anc off to save battery & still i can barely hear the vacuum cleaner.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
Jun 7, 2024
Flashywarrior
2 out of 5 stars review

Verified Purchase

Needs some improvement

They dues super fast, even after I adjust the setting multiple different times. They dont always turn down the volume when i talk. but otherwise a good earbuds.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
reply from Social Commerce

Hey FlashyWarrior, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot any aspect of your device that is not meeting your expectations. We have provided a link to an article to help you with the battery of your device. We have also shared a link to the full device manual to help you with the different settings and features. Lastly, we have shared a link to the Samsung Support Team if you believe there is a different factor causing these difficulties with your device and would like further assistance. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Apr 29, 2024
Kelly
2 out of 5 stars review

Verified Purchase

Disappointed

I hear a static sound while using these. Almost like electrical wires shorting out. It's not a battery issue. Not a phone issue. Only happens when the earbuds are in use

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
reply from Social Commerce

Hello Kelly, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how disruptive it can be to have the experience with static you mention. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team if this article does not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 11, 2024
Robert Tech
4 out of 5 stars review

Verified Purchase

Need Battery Life

Only thing is that the battery runs down faster than my last pair . Even when turning off Noise Cancelling and Ambient.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
reply from R&R Team

Hey Robert! We see that you reached out to share your feedback on the Galaxy Buds2 Pro. We appreciate your insight regarding battery life. Designed to deliver an exceptional audio experience, the Galaxy Buds2 Pro features active noise cancellation and an ambient mode for customizable sound. To maximize battery performance, ensure all software is up to date and adjust settings based on your usage needs. By making a few changes, you can conserve battery power, ensuring your earbuds last when you need them most. When not in use, store the earbuds in the charging case with the cover closed, and adjust the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, make modifications to the Galaxy Buds app. Your satisfaction is important, and we’re committed to providing the best experience possible. If you have further questions or need assistance, feel free to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jun 7, 2024
Rob T
3 out of 5 stars review

Verified Purchase

Great sound but noise cancelling is lacking.

Great sound, but the noise cancelling is lacking. The Galaxy Buds2 have a much better noise cancelling ability.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
reply from Social Commerce

Hey RobT, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. We would be happy to help you with the ANC feature to help further enhance your usage of the earbuds. We have provided a link to an article to help you with this feature. We have also provided a link to the Samsung Support Team if you believe this feature is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 3, 2024
Danny
5 out of 5 stars review

Verified Purchase

Good Sound Quality

Nice sound quality and comfortable, Love the device switch feature between my S9 Ultra and my Z Fold 5.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
Dec 7, 2024
Jose
5 out of 5 stars review

Verified Purchase

Enjoyable buds.

Sound quality perfect,easy to pairing with the phone,fit perfect on your ears,doesn't hurt a bit with hours on it. Really enjoy it.

Review from Samsung US
Helpful?1OAXB84N65QU13606811673
Jun 10, 2024
Neeco Mccants
5 out of 5 stars review

Verified Purchase

Good Headphone's

Great Set Of Earbubs Same Quality As The Last Pair I Had You Can't Go Wrong With Galaxy Buds 2 They're Amazing Thx Samsung For Making Good Headphones

Review from Samsung US
Helpful?1OAXB84N65QU13606811673