Hey AshelyF, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the comfort of your earbuds is for your enjoyment and prolonged usage. We have provided a link to an article to help you with the optimal placement of your earbuds for a comfortable fit. You can also reach out to the Samsung Support Team if you continue to experience discomfort with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your candid feedback on the Galaxy Buds2 Pro, Jako! We’re thrilled to know that you find the controls easy to use and appreciate the sound quality and comfort they offer. Regarding the fit during intense workouts, we understand how important it is for earbuds to stay securely in place. The Galaxy Buds2 Pro features an ergonomic design and a range of ear tip sizes to help ensure a snug fit, so we encourage you to try different options to see what works best for you. We’re proud to provide one of the best audio experiences available, and we appreciate your feedback as we continually strive to improve our products. If you have any further suggestions or need assistance, please feel free to reach out to us at Samsung Support. Happy listening! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus