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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 161-170 of 7,071 reviews
Jun 20, 2024
Scott
2 out of 5 stars review

Verified Purchase

Not thrilled

I'm not impressed. The distortion when ambient sound turned on it is terrible. Even with no wind just normal walking it sounds like a blown speaker as well as a constant humming. In standard model and noise canceling they're fine.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey Scott, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would beore than happy to help you troubleshoot the Ambient Sound feature on your earbuds to help you have the best listening experience possible with your device. We have provided a link to two articles to help you with the audio settings and features. We have also shared a link to the Samsung Support Team if you continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Use Ambient sound on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078084/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 23, 2024
Boggs3010
2 out of 5 stars review

Verified Purchase

Fitment was horrible sound decent

Fit was horrendous hurt my ear so much. Quickly grew tired of them falling out and then pressing them in so hard to prevent the issue it did not help. 3 days of use I smashed and threw them away. No joke

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey Boggs3010, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your device to help you love your device fully. We have provided a link to an article to help you with the placement of the earbuds in your ears, you can also use the included additional ear tips in a larger and smaller size to help you with the fit. Lastly, you can always perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 30, 2024
Ahmad
5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro

Overall, the Galaxy Buds2 Pro offer an outstanding blend of sound quality, comfort, and features. They are a worthy investment for anyone looking for top-tier wireless earbuds.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jul 1, 2024
Kira M
4 out of 5 stars review

Verified Purchase

Good buy

Sound is perfect. I wish there was an option to focus on speakers voice when in a loud area like there is when you use the headset. Also needs to be extra ear pieces for smaller ears

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jun 24, 2024
Smruthi
5 out of 5 stars review

Verified Purchase

God ugrade for bhds pro 2 from buds live

The ear buds fit really well. The sound quality is great and the noise cancellation is good too! Doesnt hurt or irritate when worn for long. A great upgrade from the buds live!

Review from Samsung US
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Jun 9, 2024
Heather D
5 out of 5 stars review

Verified Purchase

Love them!

I absolutely love these earbuds! They fit like a glove in my ear. They do not slide out like the other brands I've tried. The sound is really great as well! Pairing them to my phone was simple and easy. The battery seems to be pretty good too.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Oct 1, 2024
Rich
5 out of 5 stars review

Verified Purchase

Nothing shy of perfect

The sound of the movies I watch while using these is incredible. Clean. Crisp. Clear. Perfection. It's like sitting in a Surround sound theatre! The fit is excellent and the color is great. Might be in need of the Buds3 Pro now, lol.

Review from Samsung US
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Jun 3, 2024
Rose
5 out of 5 stars review

Verified Purchase

The perfect headphones

These are amazing. Fit is great and the sound quality is top notch. They are sensitive to touch so I did have to trun off the tap controls but that's ok with me.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 17, 2024
Janet
2 out of 5 stars review

Verified Purchase

Good for music/video, bad for calls

Good for listening music or videos or not very poor for calls. You need to maxize the volume to hear and I've told from people that it sounds very far and hard to hear

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Janet, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying your music and video listening experience with your earbuds. We have provided a link to an article to help you with your calls with your buds to help you love all aspects of your usage. We have also included a link to the Samsung Support Team if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 16, 2024
Joseph Kim
5 out of 5 stars review

Verified Purchase

Beyond my expectation!

The product is really awesome. Great quality of sound, Gorgeous design and color, best fit to my ear.. and so on. It's pretty much more than my expectation !!

Review from Samsung US
Helpful?0TSVSSLSUST413606811673