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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 151-160 of 7,071 reviews
Jul 1, 2024
Kira M
4 out of 5 stars review

Verified Purchase

Good buy

Sound is perfect. I wish there was an option to focus on speakers voice when in a loud area like there is when you use the headset. Also needs to be extra ear pieces for smaller ears

Review from Samsung US
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Jul 25, 2024
Alexis
5 out of 5 stars review

Verified Purchase

First Galaxy Buds purchase

I love these. They fit perfect. The sound quality is great. Only thing is sometimes accidently bumping the ear bud and turning off the video or music you had on. But its not a big deal at all.

Review from Samsung US
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Apr 30, 2024
Hayber Caro
5 out of 5 stars review

Verified Purchase

the best in terms of comfort

I had the previous pro version and in reality the difference in sound quality and clarity, it was definitely worth the change.... and the best in terms of comfort

Review from Samsung US
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Oct 26, 2024
Miguel G
4 out of 5 stars review

Verified Purchase

Great product

The product fit is great, the noise cancelling 8.5 out of 10, the price is fair, the connectivity with my Ultra phone is the best, the battery life could improve.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Miguel G, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the features and functionality of your earbuds. We have provided a link below to help you with the battery life of your device and ensure your earbuds are operating as intended. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 16, 2024
Joseph Kim
5 out of 5 stars review

Verified Purchase

Beyond my expectation!

The product is really awesome. Great quality of sound, Gorgeous design and color, best fit to my ear.. and so on. It's pretty much more than my expectation !!

Review from Samsung US
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Jun 9, 2024
Heather D
5 out of 5 stars review

Verified Purchase

Love them!

I absolutely love these earbuds! They fit like a glove in my ear. They do not slide out like the other brands I've tried. The sound is really great as well! Pairing them to my phone was simple and easy. The battery seems to be pretty good too.

Review from Samsung US
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Oct 18, 2024
mike s
1 out of 5 stars review

Verified Purchase

bad design they hurt my ears

they hurt my ears. i wish they had ear wing tip like buds fe, features of buds pro 2 and design of buds fe. thats what samsung should make...for buds4pro

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey there Mike S, thank youf or your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your usage interrupted trying to find just the right fit. We would love to help you with this matter, and have provided a link to an article to help you with the placement. We also recommend a fit test be performed while you are wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team. You can reach them directly through chat to get assistance in troubleshooting and aligning your device to your usage needs. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 17, 2024
Buster
5 out of 5 stars review

Verified Purchase

Rich Sound/Secure Fit

The Buds2 Pro have crisp sound with rich base. The updated design lends to a more secure fit that helps reduce outside noise. A very nice improvement over the previous model. I love the custom buttons, so it conforms to the user.

Review from Samsung US
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Oct 29, 2024
Joseph
4 out of 5 stars review

Verified Purchase

Amazing sound quality

The sound quality is amazing. Battery life is very long as well. Only con is that it's a bit wierd shaped and it's hard to get out the ear sometimes, but at least I know they'll never fall off while running

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Joseph, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you love the daily experience you have with your Galaxy Buds2 Pro. We hope you'll reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 17, 2024
Robert
3 out of 5 stars review

Verified Purchase

There's better

Just got them. Not impressed. 2nd use,kept dropping frim bluetooth. Kept falling out of ears. Changed ear plugs,did the same. Slightest touch to push back in ears would turn things off. Noise cancelation not very good at all!

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey Robert, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features are to you when using your earbuds and we'd be happy to help you troubleshoot any frustration you are experiencing. With regards to the connection to your device, we have provided a link to an article to help with this matter. We have also provided links to articles to help you with the ANC feature and fit of your earbuds. If you continue to experience the frustration with the fit, you can perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages