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Customer reviews for Samsung Top Control Dishwasher with Pocket Door & Stormwash+ for
Samsung Top Control Dishwasher with Pocket Door & Stormwash+
4.5 out of 5 stars
stars
680 ratings679 reviews
  1. 5 stars74% (506)
  2. 4 stars14% (94)
  3. 3 stars3% (18)
  4. 2 stars2% (12)
  5. 1 star7% (50)

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Showing 61-70 of 679 reviews
Sep 20, 2024
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

WORST delivery/installation experience ever

If RXO is your carrier for delivery and installation, you should never buy this from Sam’s club. I purchased this dishwasher on 08/28/2024 on Sam’s club website because they offered free delivery, installation plus parts, and a haul-away. On the first visit, the technician didn’t bring the parts for installation (a power cord and water lines). They just left a dishwasher and asked me to reschedule the remaining services. It took me 5 days and multiple phone calls to reschedule the incomplete services. Finally, the second visit for the installation was rescheduled for 11am-3 pm on 09/20/2024. But, RXO failed to add the haul-away for the work order. I had to call RXO again. RXO refused to combine the installation and the haul-away on the same day. They instructed me to reschedule the haul-away separately. On the second scheduled service day, I discovered that RXO updated my service status to “unable to perform” just an hour and 20 minutes before the appointment window. This time the technician went to the wrong house at the wrong time. I immediately called RXO since they visited the wrong house less than 20 minutes ago. But, they didn’t help me contact the technician to revisit my house during the original appointment window. Instead, they told me to reschedule the installation for three days later. When RXO was trying to reschedule the installation for the third visit, I was still waiting to be contacted for the separate haul-away scheduling. If RXO is your carrier, you’ll never have your new dishwasher delivered and installed and an old one hauled away on the same day. RXO offered me zero customer service. They never called me back after telling me someone would get back to me. I initiated the return process of this dishwasher. Now I have to wait again for RXO to schedule the pick-up. Sam’s Club needs to find a better carrier.

Helpful?6TCIR17597QA13606564773
reply from Samsung

Dear Valued Sam's Club Client,We understand what you've gone through with your dishwasher's installation was too disappointing for you. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday through Friday between 8:00 am and 11:00 pm, Saturday from 9:00 am to 9:00 pm, and Sunday from noon to 7:00 pm. They can answer your questions, transfer you to your local store, and give feedback about your overall experience with this purchase.Have a great day.-John

Jun 11, 2024
Reviewer name: Linda E
1 out of 5 stars
1 out of 5 stars review

Worst Experience EVER

I have been going through the worst experience with delivery and installation. First delivery machine damaged. Second delivery they told me they couldn't install because my machine was hardwired.They told me to call task rabbit to find someone to install. They took away my old machine. They I got a message fom delivery services RXL telling me to contact vendor I bought it from. I reached out to Sams Online I spent hours trying to reach them by phone. They told me they would have to contact Samsung. Product still not installed I purchased it on May 18th. Todays June 11.

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reply from Samsung

Dear Valued Sam's Club Client, We understand your frustration about your overall dishwasher delivery and installation experience.Don't hesitate to contact our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM - 11:00 PM EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.Thank you!-Angelica

Feb 22, 2026
Reviewer name: Reza
5 out of 5 stars
5 out of 5 stars review

Quiet and works great

[This review was collected as part of a promotion.] We bought this dishwasher last year and we’re still very happy with it. It’s very quiet, and the dishes come out really clean every time. The StormWash+ handles tough, dirty dishes well, and the Smart Dry does a good job. It’s reliable and works just as well as when we first got it. We definitely recommend it.

Review from Samsung US
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Mar 25, 2026
Reviewer name: KBeetle
4 out of 5 stars
4 out of 5 stars review

Great Dishwasher

[This review was collected as part of a promotion.] Dishwasher runs great, dishes come out clean and dry. Its nice to be able to put plasticware at any level due to the innovative drying system. I do wish the capacity was a little larger, but I have a family of 7 so that may just be an issue specific to me. Overall, happy with the purchase.

Review from Samsung US
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Feb 9, 2026
Reviewer name: BusyMom
5 out of 5 stars
5 out of 5 stars review

A great dishwasher that does the job!

[This review was collected as part of a promotion.] I love this dishwasher. I do rinse my dishes because I don't run the dishwasher everyday, but they are always sparkling clean. I use the smart dry. The cycle takes almost 3 hours, but it dries the dishes really well too, except for a little water on the tops of cups that have a lip. It is almost totally quiet when it runs. I love the flat top shelf for little things, knives and some serving utensils. I like the way the silverware tray has little mini slots for each piece of silverware. They always come out sparkling clean and shiny as well. One con is that the outside of the appliance dents easily. But I am finding that on all my new stainless appliances. Overall, it is a great dishwasher.

Review from Samsung US
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Feb 20, 2026
Reviewer name: sara
5 out of 5 stars
5 out of 5 stars review

Our Preferred Dishwasher

[This review was collected as part of a promotion.] This is the second time we have purchased a dishwasher from Samsung and both times we have found that the noise level is really great. We can run it while we're eating dinner and not have to worry about it interrupting the conversation. If only the chimes could be modified in some way! The rack adjustment options are useful and we have always had a good experience with the cleanliness of the dishes and ease of cleaning the machine. One of the best features is the automatic open during the dry cycle.

Review from Samsung US
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Mar 11, 2026
Reviewer name: Love mi kitchen
5 out of 5 stars
5 out of 5 stars review

Great dishwasher and so quiet.

[This review was collected as part of a promotion.] My new dishwasher is so quiet I had to go back to make sure I had started it. I'm very happy with how well the it cleans both the dishes and the pots and pans. I have recommended this model to many of my friends.

Review from Samsung US
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Feb 20, 2026
Reviewer name: Tinkermuch
5 out of 5 stars
5 out of 5 stars review

Happy with the upgrade

[This review was collected as part of a promotion.] The dishwasher is super quiet, but it does take longer than your older one that broke. The quality is really good, plates end up very clean, strom feature adds some pressure to clean old stuff and it somehow washes away the chemical smell when using any wash pads. All thee trays are useful with everything covered. The drying feature tends to work well.

Review from Samsung US
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Mar 25, 2026
Reviewer name: Ritt
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This dishwasher is the absolute best! It cleans caked on food, sports free glasses and crystal as well as delicate dishes like our China! It is quiet plus the dishwasher reminds you to complete a self-cleaning cycle to keep it performing at its absolute best!

Review from Samsung US
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Feb 20, 2026
Reviewer name: BBear
5 out of 5 stars
5 out of 5 stars review

The best dishwasher we have ever owned

[This review was collected as part of a promotion.] This is a great dishwasher. It is super easy to use and extremely quiet. It is fantastic at cleaning and with the three different racks it can cover all items you need to wash. The smart dry feature is surprisingly effective. We purchased it for our basement bar and it is far superior to our kitchen dishwasher.

Review from Samsung US
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