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Customer reviews for Samsung Top Control Dishwasher with Pocket Door & Stormwash+ for
Samsung Top Control Dishwasher with Pocket Door & Stormwash+
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4.5 out of 5 stars
stars
664 ratings663 reviews
  1. 5 stars75% (497)
  2. 4 stars14% (90)
  3. 3 stars3% (18)
  4. 2 stars2% (10)
  5. 1 star7% (49)

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Showing 291-300 of 663 reviews
Mar 8, 2024
sam34019
1 out of 5 stars review

Absolute Garbage!

Absolute Garbage! Terrible dishwasher and even worse customer service to boot. this thing has more electronic control boards than a spaceship, and when one fails the machine is worthless. Talking from experience. So if it is under warranty, Samsung will send out some rum dumb third party servicer who could not care less about your dishwasher, your time or the inconvenience it causes. Avoid samsung appliances all together.

Helpful?2NF84Y122L0G13606564773
reply from Samsung

We understand how it might take a lot of work to appreciate the buttons of your dishwasher, Sam34019. Rest assured that your observation will be forwarded to our developer team to improve our future models.We have shared a link to your dishwasher's user manual for you to refer to so you can better understand the buttons and their functions.Please turn to pages 28-31 for control panel functions. Pages 31-33 for control indicators, progress display, and cycle overview. Pages 34-35 for simple steps to start your dishwasher and settings:https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdfShould you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/Samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number (1146929062) to help our team gather your information.Have a great day.-John

Jan 18, 2025
KOHLAPug
5 out of 5 stars review

Cleans very well and has great features!

[This review was collected as part of a promotion.] We purchased this dishwasher to replace the one we had that was 20 years old. Our old one did a good job cleaning, but this dishwasher does a much better job and we love that it is very quiet and we no longer need to pre-rinse things and they almost always come out very clean, especially using the Stormwash+ setting. We also love the display that shows the time remaining for the wash to be completed and also the alerts that you can get through your mobile phone. Overall, we are very happy we upgraded to this dishwasher!

Review from Samsung US
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Jul 13, 2022
orbitalrage
5 out of 5 stars review

Super quiet and feature rich!

[This review was collected as part of a promotion.] I was amazed how quiet this dishwasher really is. I liked how well it cleaned and I must have forgotten that it had the feature to pop open the door at the end of the cycle to help dry the dishes. I was SUPER impressed. I also connected it to my phone not thinking I would need that but love how it notified me when the cycle was done. Love it! I was provided a discount on this dishwasher to provide an honest review of it.

Review from The Insiders
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May 10, 2025
Dissatisfied purchaser
1 out of 5 stars review

Do not purchase

I purchased my Samsung dishwasher five years ago. Had a brand new kitchen only appliances and had to replace it because the tub rusted out. Do not buy Samsung does not stand behind your products. The right thing to do is to replace the tub at their expense a tub should not be rusted out in five years when the dishwasher was hardly used

Review from Samsung US
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reply from Samsung Care

Greetings! That’s incredibly frustrating. Investing in a new kitchen and appliances, only to have something as essential as a dishwasher deteriorate so quickly, especially with light use, feels like a real letdown. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149127587 to help our team pull up your information. Leo

Oct 10, 2023
Hand Washing is Awesome
1 out of 5 stars review

Terrible product. Worse service!

I purchased this dishwasher on June 19, 2022 and it stopped working after only having it for a little over a year. The repair cost is almost the same amount as purchasing a brand new machine. Samsung DOES NOT stand behind their products and refuse to help with our situation. I will never purchase ANY Samsung products in the future. Their warranties too, begin when the store we purchased the dishwasher from received it. Not when we purchased and registered it. How can a company claim to sell "green" products when they die just after a year of use?

Review from Samsung US
Helpful?2NF84Y122L0G13606564773
reply from SEA Care

We understand how you may be feeling and would like to help you. We want to inquire more about what is happening to your dishwasher so that necessary support can be provided. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146393936) to help our team pull up your information when you message us. Have a great day. -John

Oct 16, 2024
WM
1 out of 5 stars review

Horrible service from Samsung

purchased on 9/3 and it showed delivery 9/9-9/19. received notification to call Samsung on 9/9 to set up delivery. I was told they were booked untill 10/15. I verified with Samsung that the dishwasher would be installed the same day it was delivered and was told yes. Received it 10/16 and was told by the delivery company that there was no authorization from Samsung to install it!!! Now have to wait another week, totally unaccepta

Helpful?2NF84Y122L0G13606564773
reply from Samsung

Hello there,We would love to discuss your dishwasher and determine how best to assist you with its installation.The link below will help you ensure that your dishwasher is installed properly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and video.How to install your dishwasher https://www.youtube.com/watch?v=-uPbp-zAM-ksensorPlease feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/Samsungsupport2. Twitter: https://twitter.com/messages/compose? recipient_id=187685133. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/usPlease provide us with this reference number (1147607572) to help our team pull up your information when you message us.Have a great day.^Charles

Apr 4, 2023
HiGeoff
5 out of 5 stars review

So quiet! I love it opens up when done!

[This review was collected as part of a promotion.] The dishwasher is amazing! It is so quiet and still effectively cleans plates and cups well. Also, one particular feature I love is that the door is pushed open a few inches so that the steam is released for quicker drying. Thanks!!

Review from Samsung US
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Jan 18, 2023
Luvcleandishes
5 out of 5 stars review

Love this dishwasher

[This review was collected as part of a promotion.] Bought this dishwasher after christmas and i am so happy i did. It works great and i love that i can control everything from my phone. In fact, i love it so much, i followed it up its a new Samsung washer and dryer which are both smart as well!

Review from Samsung US
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Nov 9, 2024
LeoKnightas
3 out of 5 stars review

Great Features-Color Doesn't Match Other Appliance

[This review was collected as part of a promotion.] Works as advertised, however the "Black Stainless Steel" color doesn't match the "Charcoal Black" glass panels of my Bespoke fridge. In addition, the "Matt Black Steel" panels won't match my dishwasher color either. So now I'm stuck with mix matched appliances. I won't purchase this brand again.

Review from Samsung US
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reply from Samsung Care

Hi LeoKnightas, We understand how you feel regarding your dishwasher. We are here to help you. We know how important it is to have matching appliances as they contribute a big factor to the design of the interior of your home. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147664601), to help our team pull up your information. Have a great day! ^Rodel

Oct 18, 2022
Travisd21
5 out of 5 stars review

New Fridge oven Dishwasher

[This review was collected as part of a promotion.] Me & my wife bought all 3 appliances for the first time in our life at the same time & absolutely are blown away. We love party ice but don't like chpped ice so when we heard Samsung fridge was going to have item. We put our money away & since we have bot bought a single appliance in over 20+ Years. Great luck.. thank you for the amazing items we truly are great full.

Review from Samsung US
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