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Customer reviews for Samsung Top Control Dishwasher with Pocket Door & Stormwash+ for
Samsung Top Control Dishwasher with Pocket Door & Stormwash+
4.5 out of 5 stars
stars
664 ratings663 reviews
  1. 5 stars75% (497)
  2. 4 stars14% (90)
  3. 3 stars3% (18)
  4. 2 stars2% (10)
  5. 1 star7% (49)

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Showing 241-250 of 663 reviews
Nov 16, 2023
BillK
1 out of 5 stars review

False advertising, you WILL know it's on.

I purchased this "whisper quiet" and "so quiet you won't even know it's on" dishwasher in June of this year when we moved into our new home. Immediately I discovered that I could clearly hear the dishwasher, in fact I would even describe it as relatively loud. It is rated at 42 dBA, and my meter ratings had it pulsing as high as 63 dBA. It took awhile for me to get to arranging service as we had just moved in and had so much to do. When the Samsung repair people arrived, they had no concept of how loud it was supposed to be and told me that the machine was operating properly even though they themselves did a decibel measure that pulsed to 63 dBA. They called Samsung technical support who claimed -- out of the blue -- that the reading needed to be done TEN feet away from the machine. That reading STILL pulsed to the 50s, and Samsung tech support said that was within acceptable range. So quite frankly, I have no idea what the "42 dBA" advertised for this machine means. We have an open concept kitchen and purchased this dishwasher so that it could run while we were eating and we wouldn't hear it, which, as is clear by now, is absolutely not the case. I've attempted to continue to pursue my issue with Samsung. After my service appointment, I called in and I was given a claim number and told that I would be contacted within 24 to 48 hours. No one called me. I called myself a week later and was told that my claim was cancelled as the service techs deemed there was "nothing wrong" with my machine, despite the meter readings they themselves did. I asked to be elevated to a supervisor and I am now awaiting that callback, if it ever happens. It's an absolute clown show. I am a GIANT Samsung customer -- I've purchased MULTIPLE phones, watches, dishwashers, washing machines, dryers, refrigerators -- EVERYTHING. I am normally very happy with their products and customer service, but they've absolutely browned the bed on this one. If you are expecting a machine that you "won't know it's on," DO NOT BUY THIS PRODUCT. I can't overstate the degree to which the product, and the subsequent service/support, has utterly failed.

Review from Samsung US
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reply from SEA Care

BillK, we understand your frustration about the dishwasher and wish to help you with the claim and why no one called you back. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146542114) to help our team pull up your information. Have a great day. ^Camille

Oct 17, 2022
Ardeus
5 out of 5 stars review

Amazing Dishwasher

[This review was collected as part of a promotion.] I received this dishwasher a few months ago as part of Samsung Insiders Review Program. I generally rate my dishwasher appliances under these criterias: 1) Ease of use and durability 2) Degree of cleanliness 3) Duration of cycles Here are my responses to my criterias above. 1) Incredibly easy to use. This dishwasher has three trays as seen in the picture which allows for multiple and various different items that can be washed in one cycle. The buttons, while they are tactile, are very response and very easy to use. 2) Very clean, and better than my prior generation of a different competing brand. I think what is important is that you choose the right clean cycle, i.e. heavy cycle for a large load of dishes and regular for something lighter. 3) The regular cycle is several hours but you have the optionality for an express cleaning which is very much appreciated. I highly recommend this machine for those looking for a sleek and viable dishwasher for everyday use.

Review from The Insiders
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Aug 17, 2022
carlfa
5 out of 5 stars review

Quiet, beautiful dishwasher

[This review was collected as part of a promotion.] This is a huge upgrade from our previous builder-grade Whirlpool dishwasher for many reasons. First off, the fingerprint-resistant finish should hold up much better than the stainless steel finish. The old dishwasher's finish was corroding and could no longer be cleaned to look nice. This dishwasher is much quieter, and dries the dishes so much better. The washing cycles seem to take longer than the Whirlpool, but that may just be the way newer dishwashers are. The only thing I miss is the utensil basket in the door. It was easier to just open the door a crack and drop a spoon in there. The upside with this one is the third rack for utensils, though it isn't tall enough to allow for very big serving utensils.

Review from The Insiders
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May 15, 2024
Mateo
5 out of 5 stars review

New favorite in the kitchen

[This review was collected as part of a promotion.] Original dishwasher in our house was finally going down, I had just recently purchased my favorite appliance, a Samsung induction range, best thing ever, this dishwasher is the exact match, love it, the extra top shelf for cooking spoons, the middle rack goes up and down as you need it and so so quiet!!!!

Review from Samsung US
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Aug 8, 2022
Bobbyh1
5 out of 5 stars review

The best dishwasher I have owned

[This review was collected as part of a promotion.] The Samsung DW80B7071US is the best dishwasher I have ever owned! It has many modes of operation, from a mode to clean the dirtiest pots and pans to an Autoclean feature, which I use the most. These can be selected from the control panel on top of the door or set via wi-fi using the Samsung Smart Things app on my phone. It alerts me when the cycle is complete with a chime and a message on my phone; how convenient. The dishes all come out clean, even the dirtiest baking pan. I particularly like to layout of the lower rack. There is plenty of room for silverware, and the supports for dishes are angled so that each one stands up straight, not leaning on the one next to it. It uses a fan instead of a heating element to dry, so there is no problem drying plastic items without them melting. Finally, it is very quiet and easy to clean as the stainless steel front is fingerprint resistant. I would recommend this model to a friend.

Review from The Insiders
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Jan 19, 2024
Shaun
5 out of 5 stars review

So many reasons to love this washer!

[This review was collected as part of a promotion.] Bought this for my wife for Christmas. She absolutly LOVED it! It is so quiet, and does an excelent job on everything we throw at it. And maintenence is a breeze as well! The smart home options are realy nice as well. And I personaly LOVE the drying from the side thing. Seemed wierd to me at first but being able to put plastics just about anywhere in the washer is a MAJOR plus! Love this thing.

Review from Samsung US
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Sep 4, 2024
Siva
5 out of 5 stars review

Very Quite & amazing performance

[This review was collected as part of a promotion.] I recently bought a Smart 42dBA Dishwasher from Samsung, and I am amazed by its performance. The glassware and plates come out crystal clear after the drying cycle, and the machine is incredibly quiet. Initially, I was doubtful whether the dishwasher was even running because I was used to a Whirlpool dishwasher that made a lot of noise. But this one is so quiet that I can watch TV without any disturbance. Another important feature is that you can connect this dishwasher to the SmartThings app, allowing you to schedule dishwashing at any time and monitor its status. Thanks to Samsung for this amazing product!

Review from Samsung US
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Jul 22, 2022
Riya
5 out of 5 stars review

Powerwashing

[This review was collected as part of a promotion.] this dishwasher fits so elegantly in my recently remodeled kitchen. this is a front handle dishwasher in stainless steel and is easy to use. it is one of the quietest dishwasher i have ever used and works great. it has customizable cycle options and is very efficient to use. it has a storm wash technology and does a great job cleaning and drying dishes. the dishwasher has great capacity and helps arrange the dishes systematically. it connects to wifi and is easy to operate from the phone.

Review from Samsung US
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Apr 4, 2023
HiGeoff
5 out of 5 stars review

So quiet! I love it opens up when done!

[This review was collected as part of a promotion.] The dishwasher is amazing! It is so quiet and still effectively cleans plates and cups well. Also, one particular feature I love is that the door is pushed open a few inches so that the steam is released for quicker drying. Thanks!!

Review from Samsung US
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Jul 13, 2022
orbitalrage
5 out of 5 stars review

Super quiet and feature rich!

[This review was collected as part of a promotion.] I was amazed how quiet this dishwasher really is. I liked how well it cleaned and I must have forgotten that it had the feature to pop open the door at the end of the cycle to help dry the dishes. I was SUPER impressed. I also connected it to my phone not thinking I would need that but love how it notified me when the cycle was done. Love it! I was provided a discount on this dishwasher to provide an honest review of it.

Review from The Insiders
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