Installed 22kw unit in October 2016. We are away for several weeks during the winter and we were always fearful that a power outage would result in catastrophic damage to our home and business due to frozen pipes. We also have a sewer pump/grinder unit that only has a capacity of 100 gallons. If we lost power, we couldn't use water without fear of sewage backing up into our house.. My electrician recommended Generac over the other leading brand and reviews backed up his opinion. So we had it installed. It took about a week due to the additional installation of two propane tanks. To date it has given us peace of mind when we are away. The mobile link has worked great allowing us to check the status of the generator when we are out of state. We haven't had any power outages as of yet, but I'm sure one will happen sooner before later.

Prior to this generator I had a carrier 42KW. You would think a larger generator would be a lot louder but you would be wrong. This generator so far has service the Basic needs at 22kW. I built my new home directly across the street from my old residence. When power went out the generator was so loud it woke me up. I went outside to see if I could hear the old generator running. I literally had to walk across the street up to about 20 feet from the home before I could hear the old generator running over the new one. I guess when your power goes out you don't mind the noise. It would be a huge improvement if they could insulate their generator better to reduce noise.

This is our 2nd Generac . We have one for our cabana and now a new one for the house. Oklahoma winters can be very harsh with lots of icing occurring on power lines. For convenience, we added the second Generac for the house. This is a great reliable product.

I upgraded to the 22K size to do my whole house. The smaller sizes would only do part of the house but the price difference wasn't too big. Overall, I do feel the price was too high but part of the reason is the installer had to come from the big city to my small mountain community. In less than a year since installation there have been several power outages, some lasting many hours. The unit has worked flawlessly and my whole house runs normally, with only a 30-second delay while the generator turns itself on automatically. My only complaint is the remote monitoring offered by Generac, at quite a high price. It doesn't have enough features or control capabilities, and I couldn't find a 3rd party monitoring solution that would work better without spending many more hundreds of dollars. I would reluctantly pay the Generac high price for monitoring if their system had better functionality. Now i no longer dread the inevitable power outages and I would recommend the 22K Generac.

Product is an insurance policy making sure you have power when a failure occurs. Installation prices are high and some installers want almost as much to install the unit as the unit cost. When power fails, the unit is automatic and restores whole house power.

Professional interaction with installer, Spectrum electric. They know the Generac product and how to install it inside and out. Only one instance of power outage since installation. Generator performed perfectly for approx 1.5 hours during outage and kept house comfortable including heating units operation. My only complaint is that the unit is noisier than expected and location between houses amplifies the noise during operation.

Got the unit about 11 months ago. Haven't had any power outage yet. It runs once weekly as it's supposed to. I did turn off commercial power a few weeks ago to test. Couldn't do it long enough to test the power shedding to the furnaces. But no issues yet.

This is my second full house generator, our first was 5 years old when our house burned down and we lost the first one. The fire got so hot, it was the oddest thing, the case was intact but the motor and generator inside was a puddle. I travel a lot for work, we live in the country so if we have no power we have no water. Bought it for my wife, we had a snow storm this past year and lost power for 4 days, she ran like a champ

Good product. Very good documentation. Installing a generator and transfer switch was a lot of fun for me. There is plenty of reference material on the web to help size gas pipe and wire and conduit. I used all 600 volt rated wire in pvc conduit. I was not impressed by the multi conductor cable that dealers were quoting. I'll be able to do all maintenance on the unit. Hopefully I won't need any warranty work.

We have the 22kW Generac running the entire house. The system does its maintenance run automatically each week. Our first power outage lasted 43 hours. We checked the generator oil after 24 hours and it was fine so we turned it back on. Our propane consumption during that period was appriximately 0.8 gallons/hour. We were using the electric oven when the power went out and, while we could see the lights go down for an instant when oven element kicked on, overall the house power worked perfectly.