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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars3,084 ratings3,043 reviews
  1. 5 stars87% (2,669)
  2. 4 stars9% (270)
  3. 3 stars2% (74)
  4. 2 stars1% (16)
  5. 1 star2% (55)
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Showing 741-750 of 3,043 reviews
Jul 16, 2024
Bill
1 out of 5 stars review

Yard Ornament

This has turned into a $6100+ yard ornament. We live out in the country and it has been impossible to get Generac to work on this generator. One Generac rep. told us to call Sams club instead of coming and looking at the generator as it is too far out of town.

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Jan 25, 2020
Chuck
5 out of 5 stars review

Well thought out! Easy to install!

If you are familiar with the Electrical and Gas Codes you will find this very easy to install. This family of Generac Generators is very reliable and convenient. It offers a great deal of confidence that your home and family are protected during emergencies.

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reply from Generac

Thank you for the rating, we appreciate your feedback. If you have any questions, please do not hesitate to contact our customer support team at 888-GENERAC (436-3722).

Mar 13, 2023
useless warranty
1 out of 5 stars review

warenty useless

after my original warranty ran out I purchased the next warranty and I have spent about $6,000 on repairs because it seems nothing is covered. Had to replace my mother board twice within about 18 months and neither one was covered under warranty along with other problems. It is strange Generac sells a warranty and I have not found one item that is actually covered

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Apr 24, 2022
Unhappy Camper
1 out of 5 stars review

May not work in snow and wind

We had one installed on Cape Cod in Dec 2021, and it failed during a nor'easter in Jan 2022. Snow blows into the vents, melts, then refreezes on the air filter. Removing the air filter (as suggested by Generac's emergency service) just pushes the ice further down the power chain. Seems like a design flaw, to have no way to divert snow blowing in. When I called Generac to ask for a fix, they only offered to sell me warmers (for another few hundred $$) which may not work. Their attitude was indifferent; they claimed I was the only customer who had ever had this problem. That's a lie - my local installer had reported to them a hundred customers on Cape Cod with the same catastrophic failure during that storm. So this may work well for you if your climate is mild, but don't count on it during a winter storm with wind.

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reply from Supplier Response

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able to assist you.

Aug 22, 2023
David
5 out of 5 stars review

Verified Purchase

Life after Generac

This is a great generator! I purchased it from this manufacturer because everyone I know that own one is very pleased. The instructions are very clear and straight forward. Also, due to popularity of this product there are a multitude of videos available if you have questions including videos from generac. Last but not least, I love the fact that I always know the status of my device through an app!

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May 27, 2020
MLD3715
5 out of 5 stars review

Verified Purchase

Tri-Star did an excellent job with the install.

The installation by Tri-Star Electric was perfect. They took the extra step to stain the lumber that houses the gravel.

Review from generac.com
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May 5, 2026
SteveO
5 out of 5 stars review

👍👍👍👍👍👍

My first Generac generator lasted for 18 years before it wore out so happy to have a new one. I’m too old to deal with power outages.

Review from generac.com
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Jun 1, 2017
GringoBandit
5 out of 5 stars review

Verified Purchase

Seamless

The installation and commission were flawless thanks to our local dealer. We would recommend Dennis and his company to everyone. Gringo & Ginger

Review from generac.com
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Jan 28, 2017
wcfields
5 out of 5 stars review

Verified Purchase

Seems to work great!

Product seems to be good and reliable. I'm glad I had it installed with auto start up, I have had to use it three times since I had it installed.

Review from generac.com
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Jan 25, 2017
Charlie
5 out of 5 stars review

Verified Purchase

Neat, attractive and quiet running

This generator is good, but was most impressed with the workers who installed the unit. Professional, neat, courteous.

Review from generac.com
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