Since installation in early March, the unit has fired up 5 time for various power outages. Most recently just two days ago when a neighbor's moving truck took out two utility poles for eight hours. The unit worked flawlessly during the outage much to the envy of my neighbors.

We are very pleased with our Generac generator. It was installed in April 2017 and by the end of May we had already seen the benefits of our Generac 3 times! It is quiet, and the switch over from normal to generator is seamless. Great product - so glad we purchased!

We live in an area that the power goes off quite frequently. So we have already used the generac several times. I love it comes on automatically within minutes, and shuts off when the power comes back on. I wish we would have purchased one earlier. I highly recommend them!

All weather conditions vary, yet the New England winters can play havoc on the power grid. Even though we are on the grid, we are a few miles away from the main lines, and we would lose power 3-5 times per winter season, from 1-2 days in duration. One day is not so bad, and makes the family actually spend time together, but 2-3 days of no heat, etc. becomes a little challenging in this electronic age. The Generator crossed that gap and provides whole house power during the storm even. On Natural gas (in my case) I'm not worried about Gasoline or Diesel, It auto starts, alerts me on it's performance, provides all the necessities and was well worth the investment. It's January, and we have already had three power outages, although they were only a few hours in duration, the generator would kick right in and provide a normal living environment while the crews fixed the lines. Would I do it again? I should have 5 years ago!.

Nice generator. The Generac concrete pad is a must in my opinion. Also the generator base trim piece. With both of these options, we are VERY pleased with our unit. A very clean look that Generac has come up with. Not the least bit sorry for purchasing Generac! Should have done it years ago.

After a hurricane & 4 days with no power, we bought a whole-house generator. Good reviews led us to choose Generac. It has already served it's purpose twice in the 3 months since it's installation. It's quieter than a portable & has kept us up & running with only a few seconds without power. It's no larger than the AC unit & it's case is unobtrusive. We chose propane with a buried tank. We sr. citizens are grateful for the peace of mind.

We had our unit installed several weeks ago and had a local failure of someone hitting a trnasmission pole. The unit went on immediately and ran continuously until service was restored. I was very impressed in that not even our automatic light timers were affected.

Service beyond the sale was great though I was given some confusing information from the the company recommended technician who serviced the product post installation. The 22kw generator was set up with parts supplied with the generator and was set up by an electrician as part of my new home build. Long story, short, there was a flex gas line supplied by the company to be used to connect the generator to the hard pipe gas line from my propane tank. The tech told me in no uncertain terms that the flex pipe was inappropriate to connect the main gas line to the supply line as the vibration caused by the generator could cause the flex line to fail and should have been hard piped directly to the generator. The propane supplier disputed that theory and told me that vibration caused by a hard piped connection would be more likely to crack and lead to either a fire and or explosion than a connection made with the flex pipe that was supplied with the generator. Otherwise, so far I'm satisfied with the product and follow up service that was provided.

No news is good news. In the almost 1 year since we purchased it, no power failures, thanks. It faithfully runs 5 minutes every week to let me know its ready and willing when the time comes. Hope it continues on that cycle, best investment I ever made.

Nice complete package. I found the instructions for installation confusing. I would have liked all the specifications for installation in one place or chart. Wire and pipe sizing chart would be nice. Runs great, works great. Other than weekly exercising, it has only come on one time for about 15 minutes.