We purchased the generator because we do a lot of traveling and it is a piece of mind to have this generator ready to kick on if the electricity goes out. We have sump pumps in the basement that are almost constantly running, and if that were to stop our basement would be flooded within an hour or so additionally, we have a deep freeze with a lot of meat in it and if we had a power outages for several days and we're out of town. All of that meat would spoil.

I bought my unit a month ago but there was NO INSTRUCTION on how to use it. The unit works well but the installer, Tri-State Power & Air was terrible. I was left with 2 huge holes in my interior wall & 3 holes in my outside brick wall. Now as far as the unit, it isn't big enough to handle my Brides electric car. The minute I plug it in the unit stops.

Read and learn how to install, saved me $15000+ on installation. The ATS and generator connections are easy and takes time, but instructions are good and easy to use. Generator exercises as stated and in 10 seconds you have power.

This unit has not worked correctly since the initial start up. I am currently looking at a very expensive paperweight as the unit is inoperable at this time.

We live in a rural area and have a pump on our well. When the power goes out, we have no power and no water. With the new Generac we don't have to worry.

Purchased late July in case Hurricane Season ramps up.. This hasn't happened, but I sleep better knowing our air conditioning will work in the event of a power outage.

Had this installed a month ago. Have a big test coming up this weekend with a hurricane coming in. Keeping my fingers crossed that the generator will perform as it should.

Purchased a month ago. Fortunately, unfortunately I have not had to use it other than the test once a week. I wish it did not have to be so loud when it runs.

I installed the unit myself completed the install at the end of August 2026. To date we have not had to rely on it for power but I'm confident in the fact it will perform as intended

A good unit. Once the leak was fixed My unit developed an oil leak shortly after installation Contacted Generac they sent a dealer mechanic out. I believe the oil leaks fixed. I gotta go out and check it.