Our power went out and the generac cut on within 3 sec, as the contractor said it would. It did make a loud clunk sound when it cut over, and the generator does make some noise. The clunk sound woke us and the dogs up, and the generator is close to a bedroom, so it did disturb our grandson. The cut-over box (on the outside) is just outside my bedroom, so explains why it woke us and the dogs. Other then that, it works great, and a small price to pay(being woke up) for keeping power on. I love the looks. Contractor was very thorough, and helpful. We needed a new elect panel, so he took care of it. Also needed a larger gas meter and line put in, and he made all the arrangements for us, with our permission. I highly recommend this contractor. We have a neighbor that has a young child, so happy it has locks on it. Our town is known for power outages, so very happy we had it installed.

Just completed installation of our 22Kw Guardian generator. Installation was done professionally and the unit started right up. While I hope that we never have to use it, I am very relieved to know that I have purchased one of the best units on the market to keep my family warm and with full power while I am away overseas on frequent business trips.

We have been in our new home about 1 year and the Generac has run several times. It gives us great peace of mind that we will always have power avoid the surges accompanied when the power does go out. It is set to run automatically each month as a service check. It has basically taken care of itself since installation without any issues. I wish we would have had one at our old house. I highly recommend it.

We have had 3 long outages so far since our purchase. The peace of mind knowing we had electricity and our freezers and refrigerators would keep running were worth the amount of money we had to pay for our generator. The electrician who installed it was so knowledgeable and did such a good job and since he is also a good neighbor we don't worry at all about the service we will get.

This is one product that you see advertised that will live up to the standard it's advertised to and then some,the peace of mind it gives you is priceless, it looks good,easy to install, works as good as advertised,really works better than advertised, you need to get one for the peace of mind it will give you!!!!

When we lose power here it's generally for an extended period of time (several hours). After dealing with a portable generator for years, we finally purchased a Generac 22kw automatic generator. Now there's no wheeling the portable out, filling it with gas, hooking it up and hoping it will crank, most often doing all the above in lousy weather. The very day the installation was completed we lost power for 10 hours. The Generac came on during that time and ran flawlessly. On top of that it was so much quieter than the old portable that it could barely be heard. We love it. I only wish we had made the commitment to purchase years ago. I highly recommend the Generac.

i looked at units from several competitors and generac to decide on a generator for my home. After reviewing the others and talking to the electricians that install these everyday I went with the 22kw Generac. We have had the unit kick in one time because of bad weather that turned the power off all over our area for close to 8 hours, It ran great and did everything we expected, my whole house was able to run flawlessly and we had complete safety and comfort. I would buy again!

As it turned out, our Generac generator had a defective control panel. The defect prevented the generator from properly switching the house over from the electric company's power supply to the generator's power supply. So, the first time the power went out in a storm, the generator motor activated, but because of the defective control panel, we remained without power. That caused us some real concerns and worry, a long 3:00 a.m. conversation with our electrical contractor, and two warranty visits to get the new control panel installed. Since then, the generator appears to operate correctly. The power went out one other time, and we had no problems. Just the same, we have a small remaining "trust" issue with the unit. A manufacturer defect can occur in the producing any product; we certainly understand and accept that fact. Yet both the manufacturer and the unit installer would do well to test for control panel defects. On the plus side, Generac fully stood behind its warranties. All in all, we like the generator, and remain optimistic that it will give us many years of reliable service.

Very pleased with purchase of generator. Between Generac's website and the local dealer, I was able to pick the right one for my home business needs. I will say that not all dealers are "created equal" so be sure to get several quotes for the job. I got quotes from three different local dealers. Though the quotes were within range of each other, the process helped me pick the most professional and customer-service dealer. And that made all of the difference for a perfect and timely installation. About two weeks ago, we had a power outage which lasted 6 hours. The generator automatically switched on when it was supposed to. And then when the power returned, I barely noticed the switchback. What a marvelous experience!

I had no idea that a good quality standby generator that can automatically and easily power up a whole house could be installed for well under $10k. We are impressed with both the service and product and sure enough, shortly after installation we had a power outage. This occurred during really nasty weather and from the comfort of our house it picked up the load very quickly and shut itself down when the power was restored. My wife couldn't be happier as we used to do this manually, having to brave the weather in order to get standby power.