Great product. Works by itself even maintenance testing. Gives us great peace of mind to know we will always have electricity. We had no electricity for a week a couple of years ago due to ice storms and it was awful. When 30,000 + other homes don't have it either it was hard to travel on ice or find vacant hotels. Believe me a camping heater won't keep your home warm. Tried it. A neighbor was out of state during storm and he came back to broken water pipes and water and electric damage! Anyone on the fence should get one before it's needed. Get this installed by Generac company certified for maximum quality. Failing to plan is planning to fail.

Generac puts a nice package together with including the transfer switch. We lost power one time so far what a good feeling no interruption in electric no extension cords throughout the house from a portable generator .I can't hear it run it's quiet I need to go to the back of house to hear it when it exercises . It took 3 days to receive from the day I ordered.

Just had it installed Tuesday so can't really comment to much on the working product yet but everyone I know loves theirs but I will say the company that put it in for me Weekly Electric of Newark Ohio did a wonderful job of installing it and answering all my questions and they went over all the aspects of how it works and what I need to do.

Extremely happy with product and the installers I had. Just had it installed in first part of December. Our power goes out quite frequently in our area so I figure the unit will pay for itself in 3-4 years. I maintain all my equipment on a yearly basis so I will have to wait and see how reliable the unit is. I just can't say enough about the installers, the absolute best I have came across in 20 years I have lived here.

Apart from the weekly tests we have had one opportunity to see the generator in action when a nearby transformer failed. We had full power restored within a minute, and seamless transfer back to utility power once the repairs were complete. My only complaint is that as an engineer, I'd like to get more data from the weekly tests. All I get is "It started, it ran, it stopped". I would like to see logs of fuel consumption, oil pressure, temperature, and generators output. I've asked about this information but my requests went unanswered.

This is my fourth whole house Generac generator that I have purchased in the past 10 years (one each time I moved to another home). They have all been outstanding and very reliable - I could always count on them when I needed emergency power. Living on the Gulf Coast, a reliable generator is a must. I will never buy any other brand.

We are so glad we purchased the Generac standby generator. We lose power at least 2-3 times a year and can last from couple of hours to days. Since installation the power went out twice and worked like a charm. The first time it ran a little rough, I called generic and explained the issue and they said the rough idle was due to moisture in the air filter. A common problem and generic was woking to rectify that issue.The service crew came out a day or two later and changed the air filter It ran with no problems.

This has been an excellent product. It has been exactly what we desired. The installation team was professional and knowledgeable. We did have a minor issue with the generator that was resolved quickly and have had no issues since. I would recommend the connection package as it allows for remote information and updates.

This is my second Generac over the last 13 years. Besides the one malfunction I had on my last generac both generators haven't missed a lick. Very dependable! I would buy another one if needed. And would recommend this generator to anyone! Thanks for everything!

This unit looks and performs excellent. It came on line about a week after installed but just for a few hours. It's exceptionally quiet. It self checks every Wednesday very quietly. We are both retired and it comforts us not to have to worry should the need arise for emergency power. Thank you Generac.