I had no idea that a good quality standby generator that can automatically and easily power up a whole house could be installed for well under $10k. We are impressed with both the service and product and sure enough, shortly after installation we had a power outage. This occurred during really nasty weather and from the comfort of our house it picked up the load very quickly and shut itself down when the power was restored. My wife couldn't be happier as we used to do this manually, having to brave the weather in order to get standby power.

Decision to purchase was made to accommodate (mostly) the electric wheel chair that my husband now requires. Our electric has since been off twice since the purchase for several hours each time, but the generator immediately took over and we hardly noticed. I don't know why we didn't make this purchase years ago.

We had a few problems getting the propane set up properly. The technician did a great job on the installation and setup of the generator. Once the propane issue was corrected, the test went great and it responds to a power loss immediately. It works great. Very pleased with all aspects of Generac.

We are extremely pleased with our whole house Generac generator. We have had it 8 months and it has over 100 hours of usage. It has been an extremely reliable, dependable, quality generator. This was the best purchase decison we could have made for our home.

This generator was purchased for a home in Belize and the sales and installation team were awesome. I have not had to use the generator but I have complete faith in the product and the installation. Was only disappointed the free Genarac pressure washer deal was not available in Belize. Thank you for a great product and a great team

I have had my whole house generator installed for about 4 months now. I installed it myself and it took some time. I would not recommend installing it yourself unless you have quite a bit of electrical knowledge and hands on experience. So far we haven't had an electrical outage so other than the scheduled automated test cycles it hasn't seen much action. The twin cylinder engine is a beast and a lot more quiet than my portable generator.

Electrical and plumbing subcontractors were "hackers". Couldn't predict when they were to be at my house to do their work. Left gutter downspout in an ugly and rediculous work around. Took 2 weeks to get them back to fix downspout.Plumbers routed gas pipe with whatever fittings they had on the truck leaving the pipe as an obstical and trip hazzard.

Generac system delivers power as advertised. System comes on within 3 seconds of power failure, runs my entire house and shuts off automatically when electric is restored. I appreciate the weekly system check that the Generac generator performs. I keeps me and my family assured that we will never again be without electric power.

Professional interaction with installer, Spectrum electric. They know the Generac product and how to install it inside and out. Only one instance of power outage since installation. Generator performed perfectly for approx 1.5 hours during outage and kept house comfortable including heating units operation. My only complaint is that the unit is noisier than expected and location between houses amplifies the noise during operation.

We have only had Generac backup generator a few months. During that time we have had some power outages. The power went out and within 5 seconds Generac back up generator started and ran just as promised until the power returned (close to an hour). We are reminded of the Generac's presence every 3 weeks when it tests itself by starting up and running for about 5 minutes. That is a reassuring sound!