We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

Items I find pleasing with this product: - neat, compact appearance - power - WiFi compatibility - Ability to power up on a biweekly basis to ensure readiness - Safety features - sensor technology to differentiate real outages from brown outs All in all, i'm very happy with my purchase.

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

Love this 22KW Generator, generator dealer suggested a 16kw with control modules but I decided to go with the 22KW(go big or go home), installation was a breeze, now I just have to wait until our next power failure... very easy to use, just wish they came in a darker color to be able to match the house(wife suggestion), as long as it does its job, very pleased...thank you Generac.

We had this installed at our elderly mother's home to offer the security she needs. She is on oxygen and her battery-operated oxygen generator will only last a few hours. Not only does the generator itself offer piece of mind but the fact that we can see via the app that everything is working properly adds a whole new layer of assurance. In addition, the monitoring service helps the whole family sleep better knowing that our mother's needs are being met and it is hassle-free.

Installed our 22kw NG whole home backup generator with transfer switch in July 2016. We were expected to take a direct hit from Hurricane Matthew here in Melbourne, Fl, but instead were spared. Nonetheless, the power went out around 2am and within ten seconds our Generac Generator fired up like a champ. So far it has performed flawlessly and we expect it to continue. We will shut it down as soon as conditions permit to check the oil, and will fire it back up soon after. Well worth the purchase and recommend this generator as part of your significant inclement weather must have.

I lost an entire finished basement due to a power outage. Called for an installation the following week. They finish today tested it and now finally!!! I can go back on vacations and not have to worry about losing power anymore. Thank you Generac for making a quality generator. I can sleep well at night thank you Ron

Our generator was installed on Friday March 10th. The very next morning our power went out! The generator performed flawlessly! Our house and greenhouse stayed lighted and warm!! Everything worked as if nothing was wrong. Then when the power came back on later that afternoon the generator switched off just like we had been told it would do! We are very pleased with our investment!

This is my second Generac. Previous house we had a 14kv and in this new house we upped to a 22kv. It is mounted on a stand so to be wifi enabled is a dream. We are looking forward to many years of service. Even though this is an upscale community we are subject to irregular power outages especially during hurricane season. This new generator is smooth and reliable.