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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,835 ratings3,794 reviews
  1. 5 stars84% (3,216)
  2. 4 stars9% (358)
  3. 3 stars3% (108)
  4. 2 stars1% (34)
  5. 1 star3% (119)

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Showing 2,601-2,610 of 3,794 reviews
Jul 20, 2023
Reviewer name: Canadian1
5 out of 5 stars
5 out of 5 stars review

Cleanly designed product with room for feature improvement

The installation and initial burn-in went very well. We ran our ground source heat pump in A/C mode to give it a good test and the 26kw unit was up to the task. We are confident that we can travel without concerns for our pipes freezing while we're away. It could be improved if there were a way on the App to configure it to send email to the owner when a new item is entered into the History Log. As I write this I note that the unit has been off-line via wifi for the past 10 days and I had no idea.

Review from generac.com
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Oct 30, 2021
Reviewer name: Hal57
5 out of 5 stars
5 out of 5 stars review

Quality Product & Company

From the beginning of the process to today’s delivery, everyone at Electrical System of Maine (ESM) in Auburn has been great to work with. A very professional but down to earth group of people. Having done my homework I’m sure I got the best deal with this company for such a high quality product! From Michelle in the office to the two guys who did a masterful job wiring my house for installation and the installation itself…a very big thank-you!! You all patiently answered any & all of my questions. And as a promise to them….I suggest that their boss/owner hook them up with home generators for them and their families (take care of the ones who take care of you/your business)!!

Review from generac.com
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Aug 23, 2023
Reviewer name: Rblake4848
3 out of 5 stars
3 out of 5 stars review

Installation

As part of the purchasing process of Generac whole home generators. Certified Generac installers should be contracted to install the generators. Electrician and Plumbers can hook the generators up correctly. But if there's an issue with the generators and aren't functional or will not star. They will not have the knowledge to identify the problem in order to get the generators repaired. Fyi, that's issue I faced. It took almost a month after purchasing to get my 26kw functioning properly.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Feb 21, 2020
Reviewer name: Gordon
3 out of 5 stars
3 out of 5 stars review

It does all as advertised, except!

Model 7042/3 depending on which web page you land on. (That's another issue.) As advertised, within ~10 secs, off utility, on generator, full electrical supply. Nice clean case. To a journeyman electrician/plumber, and myself (a physicist), straight forward installation; including, all necessary home/site prep. W/o those qualifications, don't try this at home kids. Within ~15 secs of utility restoration, generator off, utility on. Simple, implies reliable, engine/generator design/layout. Required maintenance is incredibly simple and easy to do. Programming the menu, to idle at regular intervals, required an 800 phone call, even w/journeyman electrician on the line. Despite mediocre cabinet insulation and the cheapest muffler can I've ever seen in my 70 years, it will wake the dead when it lights up (90dB @ 10 feet)! Support's answer to "Is there an optional quiet muffler?"; "Touch anything inside that cabinet and your warranty is void.".

Review from generac.com
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Aug 31, 2019
Reviewer name: Sawduster
5 out of 5 stars
5 out of 5 stars review

Peace of mind in Northern California

The threat of forest fires in rural California has increased dramatically to the point that the local electric utility now has a policy of interrupting power during windy/weather conditions. The outages could last hours to days. A standby generator eliminates the need to move the family/pets to a hotel or friends as well as preserving refrigerated food and other perishables. We chose Generac based on online reviews, record of reliability, features, and appearance. We were not disappointed. The dealer did an awesome job with the installation and training us in the operation of the unit. Would definitely recommend.

Review from generac.com
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May 12, 2023
Reviewer name: SM
5 out of 5 stars
5 out of 5 stars review

Haven't needed it yet, but ...

The generator surprised us the first time the weekly 10-minute automatic "exercise" mode turned on, but since then we hardly notice it. The box itself is not bad looking, and seems secure; I like that it locks shut. We've had no power outages (knock on wood), so we haven't really used it yet, but it does provide a peace of mind that we didn't have before.

Review from generac.com
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Mar 30, 2019
Reviewer name: Powerfull
5 out of 5 stars
5 out of 5 stars review

Power outtage answer

My house is all electric and for several years I've gotten by with a portable generator, but it couldn't power my entire house. The Generac Guardian 22kw is just the thing for whole house electric power. Installation took place over 5 days, pour the pad (over weekend to set) place generator & 250 gallon tank, then transfer switch install. Finally the battery was installed and unit started. My Heat Pump was turned on then; both heat & air, worked perfectly. Electric hot water tank operates normally under the generator power along with all my other appliances. Weekly 5 minute test run was then programmed; the generator started & stopped on time. Completely satisfied .

Review from generac.com
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Dec 29, 2022
Reviewer name: hawk
5 out of 5 stars
5 out of 5 stars review

The 24kw generator

The most prominent feature of our 24kw generator is the peace of mind that it carries. Had ours installed by Mr. Watts Electrical following the recent cold snap here in North Texas. They had units in stock where other installers were 4-7 months out. The installation was done by one of Mr. Watts Electrical team of professional plumbers and electricians. Both my wife and I are pleased and highly recommend this product.

Review from generac.com
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May 20, 2020
Reviewer name: John5931
5 out of 5 stars
5 out of 5 stars review

Looking forward to having peace of mind

Yesterday I signed my contract through Generator Supercenter for a Generac 22KW Guardian Home Generator. Their representative, Jason, was very knowledgeable in Generac products, and was able to answer all of my questions. I truly look forward to having peace of mind in the event of a power outage.

Review from generac.com
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May 29, 2021
Reviewer name: Goldy
5 out of 5 stars
5 out of 5 stars review

So glad we have it

We've only had the generator for a couple of months and we already needed it once. We had a power outage in our neighborhood and within seconds the generator started up. Works great so far and we are very relieved we won't be without power during an outage. We ordered it through Esposito's Generator Solutions in Denville, NJ and the entire process from ordering to install was very smooth. They have great customer service and always respond quickly to any calls or emails. Highly recommend.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426