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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,835 ratings3,794 reviews
  1. 5 stars84% (3,216)
  2. 4 stars9% (358)
  3. 3 stars3% (108)
  4. 2 stars1% (34)
  5. 1 star3% (119)

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Showing 2,581-2,590 of 3,794 reviews
Feb 2, 2024
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Plenty of bang for the buck.

Bought at a common big-box home improvement store for $1800 and change (including the upgraded 10 year warranty)....much cheaper than the staggering $4899 suggested list on the website. Installed easily. I did it "hot" so as not to need inspections or involve power company by pulling meter. Spent about $150 on some flex conduit, wire, fittings, etc. Had trouble getting it to connect to WiFi,. Spent two hour plus long sessions on phone with customer service ladies who were clearly working from home. They were nice ladies... friendly and did their best, but they were clearly working off a script or flowchart, and I would rather talk to someone who has had their hands dirty installing one before.. Ultimately she told me i needed 2 GHZ wifi when I was using 5 Ghz.. Bought a repeater to separate the bands and now I'm good. Also bought the option lifting hole plastic covers for a better finished appearance.

Review from generac.com
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Apr 13, 2023
Reviewer name: Leonard
4 out of 5 stars
4 out of 5 stars review

Poor assembly quality

I just had my Generac 24K installed 2 months ago. When it was installed it would not run. The tech had to tap the starter to get it to turn. Then he had to open the internal regulator to free a stuck valve. This is all with a brand new unit. Now I noticed that on of the locks does not actually work as the latch just spins. In Canada this Item is $8,500 on sale. Plus you have to pay 15% tax on that and installation. Then the Wi-Fi app only provides the running history of the generator, you must pay extra to have it actually give any worthwhile information. Does not give me, a new owner, a very good feeling about his purchase.

Review from generac.com
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Feb 9, 2023
Reviewer name: Sherry53
5 out of 5 stars
5 out of 5 stars review

Generac 26kw

I have been wanting a home standby generator for years. We live in the country so when the power goes out it can be out for quite awhile. This is the best money we have ever spent. Works like a charm and so much quieter than the gasoline generator we used for years. No longer have to go out and start or fill up the tank. So convenient and makes life so much easier. Easy to connect to the Wi-Fi, download app and you are good to go Definitely would recommend. Do yourself a favor and get one you won’t regret it!!

Review from generac.com
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Oct 4, 2017
Reviewer name: Ann
5 out of 5 stars
5 out of 5 stars review

Peace of mind!!!!

As an elderly lady who lived in the country alone, I wanted a generator that I could count on and would provide me with peace of mind when the electric went out, since we are all electric out where I live. I got that with my Generac. When the electricity goes out, my Generac comes on. In seconds, I have power. I've got my peace of mind. Thank you, Generac!!!

Review from generac.com
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Jan 24, 2024
Reviewer name: Generac01
5 out of 5 stars
5 out of 5 stars review

Well built unit

The features concerning the generator and transfer switch are impressive. Especially the on board keypad programming and Mobile Link WIFI access to monitor the unit. Overall I think the 24KW will well serve our needs during an outage and our future needs.

Review from generac.com
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Nov 11, 2021
Reviewer name: BuzzardHollow
5 out of 5 stars
5 out of 5 stars review

Peace of Mind

Hard to write a review on something just installed, but I can say my installation crew was of the highest caliber in terms of customer service and knowledge of product and various electrical scenarios. We went with the Guardian 22Kw for a home with essentially two small separate living quarters - (ie dual electric boxes) and a solar set up. I feel very confident that the Generac will serve us successfully when the power goes down. It started right up and switched over seemlessly. It is not bad to look at either when one considers the alternative of another random TX electrical outage!

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Jun 25, 2018
Reviewer name: Dean22
5 out of 5 stars
5 out of 5 stars review

Value and reputation

Highly recommend Generac. Excellent quality and value. While there are compeitors in the home standy generator business. No one focuses soley in the generator market and puts the technolgy and engineering into its products like Generac. Extremely pleased. Generac has the largest market share in the Generator market for a reason. You can’t go wrong choosing Generac over other brands.

Review from generac.com
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Apr 8, 2020
Reviewer name: Dusty
5 out of 5 stars
5 out of 5 stars review

The generator works as advertised

We just finished the install and 2 days later lost power. Everything worked as advertised and we were pleased to have a working generator for the 2-3 hour period while our power was down. Haven't really read and learned about all of the features i.e. wifi yet but will shortly. The install went very well and we were pleased with the communication, completed work and clean up.

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Feb 18, 2023
Reviewer name: Kelly
3 out of 5 stars
3 out of 5 stars review

Very satisfied with the product - Installation Process Follow Up Was Poor

I'm very satisfied with the product. The installation process was okay - my lawn is still a mess. Additionally, the company (ARK Generator) has yet (waiting for two months) to provide documentation on the 10 Year Warranty and assist me in setting up MobilLink.

Review from generac.com
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Jan 18, 2022
Reviewer name: RevNick
5 out of 5 stars
5 out of 5 stars review

Keeping my lights on.

I just today had Serial Number: 000000003010512219 Unit Description: 22KW/999 GUARD-NO T/SW AL installed at my home I got the unit from local provider here in Houston, TX Wired Generators I was impressed with the workers that did the installation and being powered by natural gas I do not have the worry of filling a gasoline tank or change out a propane tank. I was also pleased with the low noise level when it was running. Last year I was without power for 11 days during freezing cooled weather and being on the Gulf Coast have hurricanes to deal with as well.

Review from generac.com
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