We just had this installed last week the 14th to the 17th . no power outages yet but we are ready now for them. It looks nice appearance wise . The only thing that scared the beegeebees out of me was we were told every other Wed it would turn on at noon for 15 mins BUT it turned on at midnight for 7 mins Wed night woke us up out of a dead sleep . So we do need to figure out how to change time on that . kind of comical we had a good laugh .

With frequent electric outings, the General 22kw does provide peace of mind when it comes ensuring your power source. Wether it’s backing up power for a sump pump to keep your basement dry or even power for your medical devices, rest assured you’ll be comfortable in your home in any case. I highly recommend the Generac Generators.

From the initial salesman and company administrator/scheduler, to the gas/plumber and electric crews involved, I can easily say (& recommend) Generac (& the Generac Super Center processes as being a wise decision and excellent process in providing a great back-up electricity solution for my home. All aspects of this process were professionally exemplary and excellent.

We had our Generac Generator installed yesterday May the 8, 2017 and the guys who installed it were very helpful with answering all questions. We loose power quite often and this will help so not having to run around in the dark and can still cook and what ever we need to do without loss of power.

We had the whole-house generator installed so we didn't have to worry about power outages in either cold or hot weather. Very pleased with its performance and the fact that it powers up and "checks itself" once a week. One less thing on our minds and back to retirement mode!

From the meeting with our Sales Rep to the field guys installing the unit to showing us the features and how to use the unit, everything was great. I hope I never have to use the generator, but it is comforting to know we will have power should a storm affect our area.

Purchased and installed 18 months ago. LPG fuel, whole-house coverage. To date it has powered our home for a total of 57 hours, with the longest single run being 31 hours. We live in a heavily-treed area where most power lines are above ground. Any time there's a windstorm, there's a good chance of a power outage. We depend on electricity for our water supply and to keep the house warm and pipes from freezing. Very pleased with the reliability and capability of this unit.

I have two complaints one is on install there were 3 holes drilled through a brick wall one for the holes there was some chalk put in but was not put all the way around the hole and a lot of it run out and had to be cleaned off the brick the other two holes was left completely unsealed. I had to seal all three holes myself. The other issue is the insulation pads in the top. the pads fell down several times the glue from the factory was vary insufficient. I bought some 3M 90 spray adhesive to hopefully fix the issue. Other than these two issues the unit seems to work great, time will tell.

The voltage regulator in my 20 KW Generac died after eight years it cost almost as much to replace it as a new generator so I replaced it with a new 18 KW Generac installer hooked it up today and the control board is froze up now I have to wait for a technician to come out I am not happy at all with Generac right now

Very impressed with the whole purchasing, install and product experience. From the start of working with the sales team, to the day of install was an exceptional experience. Very impressed with the product quality and professionalism of the installers. Nice to have peace of mind in an area where power loss has been a continuous issue.