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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,825 ratings3,784 reviews
  1. 5 stars84% (3,210)
  2. 4 stars9% (358)
  3. 3 stars3% (106)
  4. 2 stars1% (34)
  5. 1 star3% (117)

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Showing 2,171-2,180 of 3,784 reviews
Apr 23, 2021
Reviewer name: Moni108
5 out of 5 stars
5 out of 5 stars review

An outstanding company

Just had our generator installed last week. Can't say enough good things about the installation process. It ran like clockwork; the people were here right on time and they were professional yet friendly, courteous and knowledgeable. They left the area cleaner than they found it. More business would benefit from their fine example.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Sep 11, 2022
Reviewer name: acd74
5 out of 5 stars
5 out of 5 stars review

this is a proven product and user frendly

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Apr 12, 2021
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Excellent product.

Kevin from Larrison Electrical came out and went through what product would work best for our home.The unit was installed about a week earlier that expected,the install went without any problems,installers were experienced with there aspects of the job,cleaned up after the job was complete and went through how the unit worked and test run it. Thank you for such a great experience and I would use Larrison Electrical service any time.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Aug 9, 2020
Reviewer name: Loves2wok
4 out of 5 stars
4 out of 5 stars review

After 5 repairs problem not resolved!

Our generator worked for two years and then we received an error. After five repairs and more parts being shipped - we have requested a replacement since we no longer trust the current generator to function properly. We are working with Generac to see if they grant our request. With one denial behind us, they have agreed to review with a higher source and we are hopeful they will do the right thing by us. We will submit an update once we get to the end of this request. So far, everyone at Generac has been professional and seems to be genuinely concerned about our request. More to come.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jul 14, 2020
Reviewer name: nickname
5 out of 5 stars
5 out of 5 stars review

GOOD PRICE, GOOD SERVICE, GOOD PRODUCT - IT WORKS!

Perfect instillation, good price, good service and a good generator. Great group of men installing the generator, works perfect and reliable. ANYTIME ELECTRIC knows the product, good service and show up when they say they are going to be here. Detail work on the generator and they also put in new service entrance cable & pipe to repair a damaged pole we had. THANKS! Bring on the hurricane season, we are ready!

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Oct 4, 2017
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Quality Product, Great performace and Reliability

My First Generac was a portable 5500K, which I used for 15 Years, I gave it to my Daughter and Son in law who are still using it when a power outage occurs. I graduated to a Generac 22K whole house with automatic transfer switch. It uses my house natural gas for fuel. Works as advertised, comes on within 8 seconds after loss of utility power, and then without delay or interruption, transfers back to utility power when it is restored. I am notified by email and instant message regardless of where I am located, when my generator is running or may need maintenance. No worries when I am gone for three months in Florida. It is programed to run / exercise each month, and I manually run it with a heavy load, 4 to 6 thousand Watts quarterly ie: oven, air conditioner, refrigerator, lots of lights. This is the best insurance I have ever purchased. Large purchase but great peace of mind. Quality product and great product support.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Dec 3, 2021
Reviewer name: Karen
5 out of 5 stars
5 out of 5 stars review

Operational Safety Labels Highly Visible

Living in frigid Minnesota we were very impressed with the heating elements for both the oil filter and battery to assure optimal operation. The safety labels are highly visible on all elements. The automatic weekly testing mode takes that task off of our to-do list.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Mar 28, 2019
Reviewer name: MariaG99
5 out of 5 stars
5 out of 5 stars review

Best Investment

I love on Corpus Christi Texas. After being without power for 8 days after Hurricane Harvey. I decided I needed to get one. I have a handicapped son and need to have power for his equipment. I was just installed last week. Installation went great. Will was very helpful from start to finish. Unit looks great. Works great. Peace of mind now. Best Investment.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Apr 13, 2023
Reviewer name: Leonard
4 out of 5 stars
4 out of 5 stars review

Poor assembly quality

I just had my Generac 24K installed 2 months ago. When it was installed it would not run. The tech had to tap the starter to get it to turn. Then he had to open the internal regulator to free a stuck valve. This is all with a brand new unit. Now I noticed that on of the locks does not actually work as the latch just spins. In Canada this Item is $8,500 on sale. Plus you have to pay 15% tax on that and installation. Then the Wi-Fi app only provides the running history of the generator, you must pay extra to have it actually give any worthwhile information. Does not give me, a new owner, a very good feeling about his purchase.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Oct 27, 2016
Reviewer name: Rural
5 out of 5 stars
5 out of 5 stars review

Peace of Mind

Our Generac generator was just installed. Installation was quick and professional. It seems that the operation of the unit will be pretty much self-sufficient. While we haven't had the opportunity to use it yet, I am confident that it will perform just as we were told. We are usually one of the last homes to get power back because of our rural location so the peace of mind knowing that our sump pumps, furnace, well, and freezers will run in the event of a power outage is immense.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426