Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

After dealing with major hurricanes and electric company outages, we finally purchased our Generac Guardian Series WiFi enabled 22kW whole house generator with Automatic Transfer Switch. We could not be happier, since it runs on propane and is automatic. We no longer have to deal with our portable generator, which was good, but such a hassle. No more need to drag out our 15kW portable generator from the garage, chain it down, then continually fill it with diesel fuel, if you can find it. Once that was done we had to run multiple extension cords from the generator to all over the house. When up and running our 15kW was very loud and couldn't power our either of our large central air conditioners.

Ordered the 24KW unit in July of 2021 and finally got it installed in April of 2022 .. long backlog here in Houston post the big freeze in February 2021. Generator Exchange did a fine job with the installation which was a one-day job, post-pouring the mounting concrete slab. Ony hiccup was that the load shedding (SMM)) modules didn't seem to work at first with my 3 AC units. Generator Exchnage swapped them out and then we actually had a briefd power outage the next day, the genertaor kicked in for 10 miniutes, and the units worked flawlessly. Now waiting on the WiFi kit to finish the job.

Generac matched our location and needs to an excellent Generac dealer, Gault Electric, with the most competitive price and terms and 5 star professional installation service. I now use Gault Electric for all my electrical needs. Thank you, Generac, Bob

We lose power a lot in our rural area that we reside. Kelly's Electrical Service, LLC is our local dealer in McBee S.C. and came quickly to install our Generac. We love our Guardian 22 KW home generator with mobile link. The generator is high quality and quiet when running. We are very HAPPY and will have peace of mind for years to come. Thank you Generac !!!

We had the 22kW unit installed almost a year ago after suffering through 3 days of 95+ degree heat without power. The installation went very smooth. The electrical contractors were knowledgeable and easy to work with. During the past year the generator has performed it's weekly exercise cycle without a hitch. This morning we had our first power failure since the installation. The generator automatically kicked on and we had power after 15 seconds or so. Utility power was restored 2 hours later and the generator performed perfectly during the outage. The only issue we had was when the A/C kicked on the lights started pulsing and the generator itself was pulsing. I sent a text to our contractor and in less than 20 minutes the tech was here to adjust the NG flow/pressure. Great service! I highly recommend this product for anyone who wants peace of mind that comes with knowledge that you will have a continuous power supply when bad weather hits.

Highly recommend Generac. Excellent quality and value. While there are compeitors in the home standy generator business. No one focuses soley in the generator market and puts the technolgy and engineering into its products like Generac. Extremely pleased. Generac has the largest market share in the Generator market for a reason. You can’t go wrong choosing Generac over other brands.

I installed the generator and transfer switch myself last summer. The installation instructions and registration requirements were clear and straight forward and installation went well. The generator worked perfectly during several small storms in 2020 and ran continuously for 5 days during the 2021 Texas Deep Freeze. After the storm I checked the oil and it was still full even after the extended run time. I changed the oil myself and the design of the oil drain makes it easy and clean. There must be a group of bright and practical people in the design and manufacturing departments that make good products like this possible. Please keep making these generators in the USA and do not fall into the Made in China cheap junk cesspool.

This is a great Generator for those considering a Whole House Solution. But, I was disappointed with the Mobile Link Accessory - the Local Installer could not find where to plug it into the Controller and Generac has not responded to request for Assistance - I have useless accessory at this point.

Got the in-home product estate; agreed to terms of estimate on 13 Oct 2021; had generator installed on 22 Oct 2021; had start-up test done on 3 Nov 2021. technician explained everything exceptional well. explained about checking the oil, very professional!!! all in all I highly recommend OK Generattor ( Larrison Elec) for this product and the rest of their line-up of Whole Home Generators.