The installation and initial burn-in went very well. We ran our ground source heat pump in A/C mode to give it a good test and the 26kw unit was up to the task. We are confident that we can travel without concerns for our pipes freezing while we're away. It could be improved if there were a way on the App to configure it to send email to the owner when a new item is entered into the History Log. As I write this I note that the unit has been off-line via wifi for the past 10 days and I had no idea.

Just installed it yesterday, and waiting on the weekly run tomorrow. It is a great looking piece of equipment and appears to be of high quality. The start up technician was really very professional and went the extra mile to assure that it was installed correctly and safety conscience. He went the extra mile doing things that he was concerned about from the installation crew. I like in a neighborhood with multiple senior citizens age 60/93 and oour part of the neighborhood lost power multiple times last year from 8 hrs. to 14 hrs. So this is the reason I choose to install this unit. Also the Generac reputation is a standout for quality .

Generac owner for 6 years. 7KW in Maine house and works in all weather hot and very cold! Bought a 22KW for daughter’s house and ii saved Christmas this year. Grinch closed the grid but in 10 seconds Christmas Tree was back on thanks to the 22KW. Just installed another 22KW in our new house and have the peace of mind the well will work as well as HVAC!

I just had this model installed. Lohrum Electrical in Greensburg, IN had it up and running with the whole house transfer switch in about 4 or 5 hours. Much faster than I anticipated and with excellent quality workmanship. We have had several power outages in the past, some that lasted for several days, and have lost a lot of food in our freezers and refrigerator. We now have the peace of mind that that will never happen again.

Our Generac has been installed for roughly a week. We haven't currently had the need for it. But any day now. Living in rural Louisiana, I expect that day will come soon enough. Very sleek looking machine that fit perfectly alongside our central H&A units. I know the distributor. His service & explanation was perfect and insightful. If we have any issues, I fully expect him to address them. We are beyond pleased with this Generac 24KW

As my wife and I age we have been doing what we can to make our home easier to live in as we get ready for retirement. Our county in Maine is experiencing some strong winds from an unusual direction for us and causing large area blackouts. We our one of a few with this type of generator on our and other than the internet being disrupted for a couple of we have no disruption in our daily routine. Years into this and still one of the best buys we ever made. Pam & Al

The installation crew from the setup, the gas installers, the electrical installers, and the startup man were absolutely fantastic. The startup man (Greg) had to install a NEW STARTER. If I may suggest, would have more quality control at your manufacturing facility so this does not occur on this part or any other.

Size of product is really nice and very streamlined for the area of placement. Really quiet when running and very high quality! Added benefit of WiFi connection is important so that any problems are easily known. Weekly test is a plus!! Very pleased with our generator and a great value too!

I just had my Generac generator installed yesterday. What a relief to know we are now fully covered in the event of another power outage. I had a Generac portable unit for years, however with the last two power outages I was unable to purchase gas. Now we are no longer in need of gas as I have propane supply to last numerous days of constant run.

We just had our start up for this unit. Everything went very smoothly. It is so nice to own a product that is built completely in the USA, it is not often you find this. We now have peace of mind knowing that we will have power going forward and not worrying about rolling blackouts anymore.