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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars3,088 ratings3,047 reviews
  1. 5 stars86% (2,671)
  2. 4 stars9% (270)
  3. 3 stars2% (74)
  4. 2 stars1% (16)
  5. 1 star2% (57)

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Showing 2,011-2,020 of 3,047 reviews
Jun 13, 2023
Tammy723
2 out of 5 stars review

Dissatisfied

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

Review from generac.com
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Feb 22, 2022
Don
5 out of 5 stars review

24Kw Whole House Generator

Very satisfied with the Generac 24Kw whole house generator. We looked at other brands but for dependability and price the Generac was the best choice. DM Electrical and Construction was our chosen contractor and we were very pleased with them from start to finish.

Review from generac.com
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Sep 9, 2019
Ray55
5 out of 5 stars review

Works great

Works as advertised.. Power went off and a few seconds later the generator comes on and powers the entire house. We are able to run both our central AC units while simultaneously running the washer/dryer, two refrigerators, pool pump, and various lights, fans, T.V.'s, computers etc with no interruption..

Review from generac.com
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Nov 10, 2017
DesertDad
5 out of 5 stars review

Peace of Mind

How do you spell peace of mind? How about G-e-n-e-r-a-c. We installed the 22kw model a couple months ago, and I rest easy, knowing my generator is standing by in the event of a power emergency. Each week the unit fires up for about five minutes in test mode, reminding me it's ready to go. We installed the generator as part of a swimming pool project, so the unit sits nicely among the rest of the pool equipment - compact and out of the way. I can't imagine owning a home without a backup generator, especially with our aging grid system and the looming threat of cyber attacks.

Review from generac.com
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Jun 15, 2023
TW
5 out of 5 stars review

The Guardian 26Kw is modular designed unit that is very intuitive to operate and monitor.

We had the 26kw Guardian generator with mobile link and ATS installed locally by Home Integrated Solutions who did an efficient and great job with the install. They were very helpful during the start-up process and explained the features completely. The installation went very smoothly and professionally. All in all, they completed the install in about 3 hours. We are very pleased so far!

Review from generac.com
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Feb 18, 2023
Kelly
3 out of 5 stars review

Very satisfied with the product - Installation Process Follow Up Was Poor

I'm very satisfied with the product. The installation process was okay - my lawn is still a mess. Additionally, the company (ARK Generator) has yet (waiting for two months) to provide documentation on the 10 Year Warranty and assist me in setting up MobilLink.

Review from generac.com
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Jan 12, 2022
Muddy
5 out of 5 stars review

This product was everything we expected

The guys were very excellent with installing our generator. Very polite and knowledgeable. Answered all our questions we had. The boss even called to make sure everything went ok and if we were satisfied which we were. Cleaned the work sight up also. Satisfactory.

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Aug 14, 2019
RonandDebi
5 out of 5 stars review

Just installed 22Kw with xfer switch

Don't have operational time yet but all went very well with install of 22Kw and transfer switch that we placed inside the garage. Startup process proved system easily took the house without issues. Only two people (until a storm hits :>) ) and 2600 Sq Ft place. Write another review when the system is needed/used for the first real event.

Review from generac.com
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May 10, 2017
ruru
5 out of 5 stars review

Great product!

Dealer did a great job in setting it up and going over the details with us. We've lost power twice since then and the generator performed wonderfully. I like that it has a locking lid for security and green light indicator to let you know everything is working properly.

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Aug 22, 2019
smitty
5 out of 5 stars review

Restores Power on 22 Sq Ft Home

I have a 22 sq ft home with a 500 BTU industrial strength air conditioning unit installed. My house is located in the middle of Sumter South Carolina city limits. I can lose power up to four times a week. This Generac series restores power like I never lost it. In fact just this past week I lost power three times and twice in the same day. This Generac 22KW prevented my wife and I from being late to work on at least one of those days. I am so glad we installed this series Generac. Again, it restores power on a 22 sq ft home and a 90 sq ft shop at the same time with no problems.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426