We purchased this unit for our home after we experienced a tornado that came through our town last year. We have been more than pleased with the appearance and features of our unit. The Wi-fi feature is especially nice to have. We feel more than prepared for any weather that may cause a long term power outage in our again.

We just purchased a 22k generator for our home. So excited to know that living near the gulf of Mexico during hurricane season that we will not be without electricity because of our Generac. It was easily installed and very easy to set up the settings. But more that anything its a peace of mind that we no longer have to worry about being without lights for days or weeks at a time.

I had my 22kw whole home generator installed 12/8/2016 and now I have no fear of an extended power outage. This is the time of the year that we have most of our inclement weather and the forecasts don't seem to bother me at all now. The installation process could not have gone any smoother. The whole generator is smaller than my outside central ac unit. Thanks for a great product.

Unit works great on Auto mode. My biggest complaint is that after repeated attempts to get the Mobil Link set-up between my cell phone, the generator set, and the automatic transfer switch, it is still not able to communicate with my cell phone. To me, this is an absolutely worthless feature and is probably hundreds of dollars (that I paid) that was needlessly spent. A feature that doesn't work easily and intuitively isn't a feature. I have given up on trying to make this work. Generac needs to send someone to my residence and get this working for me.

When it works it is great, but it does not work consistently when needed. Red light keeps coming on and I question the decision to purchase this. No sooner did I get it paid off all my problems started and I have been dealing with gremlins ever since. Really do your research to make sure this brand is what you want.

Our 26KW generac was delivered and installed May 16th. It ran 3 test cycles and then we had a 90 minute power outage. We immediately noticed oil spillage all over our freshly poured concrete pad. We open the Generac and there was frsh oil all inside. We contacted our dealer and they diagnosed that the seal was improperly installed from the factory. A few later, the technician took everything apart and fix the issue during about 3 hours. We purposely ran the Generac for another hour to ensure there was no oil leakage. We accepted that there may a bit of residue. The machine ran other test cycle and there is oil spillage again. We are so disappointed that our machine seems to be a lemon and has endured this much work and it is barely 1 month old. Now what ? please help

Our installer was Lawrence Levy (A Wiring Man) and he did a very professional and high-quality job. He integrated the equipment with our existing wiring and panels and fixed anticipated future problems. It was all done and tested in 1 day. He answered all our questions and is quite a personable guy. The gear all has a clean look and looks like it came with house. We installed the Generac app and it works well. I especially like the regular automatic maintenance testing. We are quite happy and now do not have to worry about highly likely multiple summer blackouts.

Living in an area where we typically have 3-5 days per year where we are without power due to storm damage, having my Generac Guardian system with an automatic transfer switch makes my family and I feel secure knowing we will now have power during these events.

Metro Electric out of Romeo, MI installed our Whole House System and did a Wonderful job from Quote to finish. Recommend them highly. Detroit Edison power is finicky, we lose power several times a year and with freezers and a Sump Pump we grimace whenever the wind blows. We had four brownouts\power losses this year, now Bring It On! We feel much better having this, saved for 12 years to buy this system.

We have just had this unit installed. In our previous house, we lost power during the night for several hours in late Fall. As a result, one of our forced hot water heating circuits froze. Once we were able to get it thawed, water was running down the wall. In this new house, we have already lost power for a few hours, causing our sump in the basement to overflow. No more of that! We are retired and look forward to the peace of mind this Generac will provide.