I was impressed with the planning and professionalism each step of the way, including helping me compile the package required for HOA approval. Final install happened 2 days ago and went off without a hitch. Demonstration of operation was helpful and straightforward. Unit ran well and powered everything in home as advertised. Nice peace of mind living in SW Florida.

This is my second Generac. My first was in the Northeast and was a 20KW, but in Florida I upgraded to the 22KW due to large A/C requirement. The generator is surprisingly quiet. I only know its running because it sends me a text! This is a great feature because even when I travel I now know if my house lost power. I compared price and features to the biggest competitor and the Generac was 20% cheaper both in the Northeast and in Florida. The unit also looks great and my neighbors said they had to go outside after a power outage to know it was running because its so quiet.

After more than ten years' experience with our reliable 8 Kw Generac that met our basic electrical needs, we realized that it really didn't make a great deal of sense to have a backup generator that couldn't power our central air and our electric range as well. With that in mind we contacted our (outstanding) local Generac sales and service outlet to obtain a proposal on a unit that would meet our needs. Our sales rep, Ian advised us that our needs would best be met with Generac's 22 Kw Guardian with whole house transfer switch, which we had installed last Friday. The installation was done professionally and expeditiously and, almost as if on cue, we had a two-hour power outage overnight of the second day after installation. As the weather was quite warm, the central air came on during the outage, and while the a/c's initial startup load did cause a noticeable momentary increased load on the generator, it was well handled and we were glad we had followed Ian's recommendation for the larger unit. As we have been pleased with the performance of our previous Generac we are looking forward to having the added capacity as well as advanced features of our new Generac and being secure in the knowledge that future power outages will have minimal impact on our overall comfort and safety.

We live in an area where power outages happen. We are rural and are always the last group to get power restored. We invested in the Generac system last year (2022) after we experienced another power outage. I have 8 large fish aquariums and being without power is not acceptable. This year (2023-Feb) we experienced some of the highest winds in our history. Power was out for us for 5 days. Our Generac kicked on within 30 seconds of power outage and ran without pause for 5 days. When power was returned the transition was so seamless, my clocks never even stopped.

Excellent System! During Hurricane Ida, we lost power on that Sunday afternoon, was restored Friday evening. System kicked on, was shut down daily to check oil, which it did not use a drop. Ran my house with no problems, even able to wash and dry clothes. Used double oven. My daughter and her son came over because they lost power as well, brought the food out her refrig and freezer to keep it from spoiling. One thing to note, system stayed relatively cool, unlike portable generators I have used in the past. So this unit should last a long time. Haven't got my gas bill yet, but I didn't have to go in search of gas or go out twice a day and fuel the unit, so that's a plus right there

Having just had my Generac Generator installed yesterday, I have not had the opportunity to see it in action yet, but I feel confident that it will perform well. It did when they tested it. The three man team that installed it was very impressive. They all knew what their individual job was and they very quickly and proficiently got the job done, cleaned up the mess and answered all of my questions. I was very pleased to say the least.

After living in the Cape Fear area of North Carolina and experiencing various hurricane outages up to 10 days, we are glad we decided to install a 22K Guardian. The ability to live somewhat normally after a hurricane is a relief. No more hot, humid days and uncomfortable, dark. boring nights waiting in the heat for service to be restored. No more spoiled food. No more cold water showers. No more looking for sold out ice and supplies. No more warm beer! Did the load test today and no problems. We are ready!

I haven’t had to use it yet, but I am sure that when the power does go out, I will be set to go. The team was wonderful from the first contact on the phone to the installers. Everyone is knowledgeable and patient and very helpful. All of my questions were answered and any hesitation I had has disappeared. I had a couple of questions after installation and the woman on the phone answered them all. Adams electric in WI did the installation and gets 5 stars.

Product looks nice, installation went smoothly, worked with my schedule to get it installed and start-up. It was started up this morning ran smooth and quiet technician explained the operation and set up of weekly test schedule. Overall satisfied with installation and startup. Price seemed a little high. We now have a backup power which is what we were after no more outages to worry about!!

Brandon at Powertech in Hollywood MD did our install and he has been great to work with. Two close calls with ice storms last February and the disaster in Texas got our attention and we decided to install backup power. At 76 with COPD I no longer feel up to dragging the 50 year old 4 kW portable Coleman and cables the 100 feet from the shed to the house, opening the breaker to the utility, running the cable through the garage and up the steps to the dryer outlet, and keeping the generator fueled (I did this for a week in the 1990s). Brandon did our install the last week in March. We had a few very short weather related outages over the summer but the Generac didn't have a chance to demonstrate itself until 1/3/2022. We got a bit over a foot of wet heavy snow. It started about 4:30 am. The local utility started to experience outages about 5 am and by 2 pm over 45000 (about 25%) of customers were without power. We lost utility power at 10:52 am. The generator came right up and ran like a champ for the next 23 hours and 57 minutes when we got power back. We didn't realize we were back on the utility power until we got the text message from Generac that our unit was "ready to run" Coincidentally, 10 minutes after that the generator did it's weekly 5 minute exercise run. We lived normally during the outage, were the only house, other than our Amish neighbors, who heat with wood and light with kerosene, with lights. The peak load on the 24 kW Generac was about 16 kW when the outside temperature was about 19 degrees, the water heater was running due to my wife's nightly bath, and the upstairs heatpump came on in resistance heating mode. I have yet to trudge the 100 feet through the snow to the generator to check the oil (the manual specifies doing this daily when the unit is running). BTW, two days after we were restored about 4500 customers of our utility remain to have power restored. The utility is dealing with a herculean task with all the trees, poles, and lines down. We are grateful for the tireless efforts of their crews and their contractors and the crews they have brought in from other nearby utilities to help with restoration. This will be a storm to remember. Getting the Generac was the right thing for us.