The voltage regulator in my 20 KW Generac died after eight years it cost almost as much to replace it as a new generator so I replaced it with a new 18 KW Generac installer hooked it up today and the control board is froze up now I have to wait for a technician to come out I am not happy at all with Generac right now

We purchased a Generac generator after looking at all the options available and found Generac had the best reputation and quality for the money. Well your generator has now been through two hurricanes. Hurricane Sally and Hurricane Delta. We want to thank you for providing us with a superior product and American Air Systems for a professional installation! Generac has made us feel more safe and secure while dealing with the aftermath of these hurricanes. Our home is a home even with prolonged power outages and we made a wise investment! Thank you again

We are very excited to have our new Generac 22KW Generator installed. The Mobile Lilnk option is very reasurring that you can monitor the "Exercising" scheudle, battery charing, and ready to run status. The quality both outside and expecially inside is obvious upon inspection. We have not lost power since the installtion, but are actually looking forward to it as crazy as that may sound. No more extension cords is somehting that Im looking forward to not having to do any longer. Will recommend to all neighbors, family, and friends. This is also a great additon to the value of our home.

Unit was installed , tested and ready for service. Have yet to have need for it's service but I have witnessed the "automatic exercise" which started without any problem and right on the time programed. I feel confident the next power outage will not be of any inconvenience to me.

With frequent electric outings, the General 22kw does provide peace of mind when it comes ensuring your power source. Wether it’s backing up power for a sump pump to keep your basement dry or even power for your medical devices, rest assured you’ll be comfortable in your home in any case. I highly recommend the Generac Generators.

Riverview Construction/ The Generator shop in Slidell, La. was our provider. Once we were informed of our install date, everything was flawless. Install team were very professional and knowledgeable. I would highly recommend Generac. They certainly have a winning operation from start to finish.

My First Generac was a portable 5500K, which I used for 15 Years, I gave it to my Daughter and Son in law who are still using it when a power outage occurs. I graduated to a Generac 22K whole house with automatic transfer switch. It uses my house natural gas for fuel. Works as advertised, comes on within 8 seconds after loss of utility power, and then without delay or interruption, transfers back to utility power when it is restored. I am notified by email and instant message regardless of where I am located, when my generator is running or may need maintenance. No worries when I am gone for three months in Florida. It is programed to run / exercise each month, and I manually run it with a heavy load, 4 to 6 thousand Watts quarterly ie: oven, air conditioner, refrigerator, lots of lights. This is the best insurance I have ever purchased. Large purchase but great peace of mind. Quality product and great product support.

Just had it installed today. Installation went very well, employees were prompt, professional, polite and very pleasant to work with. Explanation of overall features and how the generator works very detailed, yet easy to understand. Will be happy to provide further review after we have had the unit for 1 year.

Wrote a review when the unit was installed; 17 months later after its first application, I want to update. Power went out in the morning and between 20 & 30 seconds later the generator kicked in and performed flawlessly {for the next 3 hr and 56 min} until the power was restored. This is what the unit was purchased for and did not disappoint one little bit. Worth the peace of mind. I would recommend to any one seeking reliable performance and dedicated yearly maintenance.

We live in a rural area and had a few multi-hour outages over the years, one that was rather inconvenient. Now we have peace of mind. I did the low-voltage wiring for load-shedding relays on the transfer switch and the installation instructions were great. An electrician and the gas company took care of the hookups. The dealer did the final startup and tests, all went smoothly. Generator is relatively quiet and handles everything we need! Just added a couple of battery backup UPSs for the computer and TV and all is protected and power outages are a thing of the past. Now the funny part of the story. The day the generator was delivered, I told the guy that we had pretty reliable power and rarely had outages, which I attributed to our neighborhood underground service. Just after he set the generator on the pad, the power went out, for 18 hours!! I could only look at the generator and think this won’t happen again...and I should have ordered it a week earlier. The underground service, though impervious to falling trees and car accidents, still can fail and took a lot longer to find and fix the issue.