We live in an farming area with a high water table, and drainage around our house that keeps our basement dry comes back into the house to our sump pit. We've had 4 instances over the last 2 years where power was disrupted for extended times and our sump pit started overflowing forcing us to rent a portable generator. In addition the fridge in our kitchen started to thaw and leak water on the floor. My wife kept hounding me until I finally got a whole house generator to ensure we didn't have to worry anymore. We've finally planned a much needed vacation in the spring and won't have to worry anymore about a power outage and out basement flooding while we're away.

Had generator installed today Holly Electric from Lake City Florida did a awesome job had the power back on in less than 3hrs everything was done professionally and quickly I would highly recommend this company for generator install very happy on my decision this is my 2nd general had one when I lived in northern Wisconsin best decision made great company

Rescom employees were all very helpful and professional. Can't wait for the power to fail and our Generac to kick in! We have only had it for 5 days but know it will last many years. We have a twice-yearly maintenance contract with Rescom and a 7-year warranty from Generac.

Value for the price is extremely important in any purchase. My Generac #7043 not only gives me excellent value for the price but the support system for service is the long term plus. Being in business myself, it is a pleasure to be serviced by quality professionals support staff. From quote to installation to start-up , everyone was great with instructions and explaining the unit's features. Could not be happier with my new security blanket.

Relatively simple to install and hook up to my existing ATS, and LP tanks. Still haven’t been able to interface with wi-if, though. Generator attempts to access my neighbor’s wi-if and doesn’t seem to recognize mine. Will keep trying to connect, but this is why I gave four instead of five stars.

I just finished installation of a Generac 22kw 70422 unit to replace a 10 year old Generac 20kw model. The installation went very well as I was using my existing ATS. The wiring diagrams could of been a little clearer identifying where the wires needed to land and how many the unit actually needed to function properly. Four of the five terminals were clearly identified the 5th wire required a little research. It would have been helpful if I would have know the gas line from the unit was 3/4 inch rather than the 1/2 inch used by the 20kw model. The WiFi instructions were as little cloudy but after the calling the helpline I received outstanding service. Hopefully this unit will last for many years! I have installed about 6 of these units over the last 10 years and the 20kw model I just replaced is the only one I have had issues with. I would strongly recommend Generac to others seeking standby power options!

The product is solid, excellent instructions and best of all, excellent Customer Support. the 24x7 LIVE PERSON support is something special these days of IVR's and Chats and in-person avoidance. Generac was there for us multiple time during our 'self-installation' process and were very helpful and patient. We got this up un running and tested successfully a week before an upcoming deep freeze, so we have peace of mind. The ML App could be better. I was hoping to be able to view the setup panel options and do more remotely. But it did do the very basics of telling me current state, and sending me alerts.

This is my third Generac Stand by generator and it probably the best. I had it installed just in time for Hurricane Season in Florida. When Irma Hit us we lost power while we where sleeping and the Automatic switch kick in and the generator started flawlessly. It ran for 88 hours smoothly. Its just an amazing product. Highly recommended!!!

Unit was installed on a Wednesday. Runs on LP. Had a monster storm on the following Monday. Lost power for eighteen hours. Generator kicked right in and we didn't lose a second of power. Amazing. Ran smoothly and quietly the entire time without one hiccup and only used about 10 gallons of LP. So glad we had the unit; well worth the purchase.

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.