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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars
3,429 ratings3,388 reviews
  1. 5 stars85% (2,929)
  2. 4 stars9% (313)
  3. 3 stars3% (92)
  4. 2 stars1% (20)
  5. 1 star2% (75)

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Showing 1,611-1,620 of 3,388 reviews
Aug 9, 2019
Boudreaux
5 out of 5 stars review

We waited TOO LONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Living in the country has always been a challenge regarding the community power grid. Innumerable power outages have always been the constant. Having a home based business with VPN for remote employees increased the criticality of having an auxiliary power source. Enter the Guardian 22k Generac ! Not only are we now able to power up our house in toto 24/7 with security in the event of a systemic failure...but we are also now protecting our company's ability to service our partner base thanks to Generac and the Guardian 22k. This BECAME a primary component of our business disaster recovery plan....and the install having been completed - we are all breathing much easier now. :) R

Review from generac.com
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Apr 15, 2022
CaptJoe777
4 out of 5 stars review

Costly but neccasary!

Most of my buying and install was a very good experience. Everyone was friendly and eager to answer my questions. My one big complaint is there was no low stage propane valve installed when the gas lines were installed.The propane company now has to install a low pressure valve on the generator at an additional cost to me. Not very happy about that as it should have been installed when the line was installed. When your sales guy comes to your house ask questions! Get everything you expect on the quote!

Review from generac.com
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Feb 18, 2023
Kelly
3 out of 5 stars review

Very satisfied with the product - Installation Process Follow Up Was Poor

I'm very satisfied with the product. The installation process was okay - my lawn is still a mess. Additionally, the company (ARK Generator) has yet (waiting for two months) to provide documentation on the 10 Year Warranty and assist me in setting up MobilLink.

Review from generac.com
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May 12, 2018
Opa
5 out of 5 stars review

My third Generac...they are best!

Generac owner for 6 years. 7KW in Maine house and works in all weather hot and very cold! Bought a 22KW for daughter’s house and ii saved Christmas this year. Grinch closed the grid but in 10 seconds Christmas Tree was back on thanks to the 22KW. Just installed another 22KW in our new house and have the peace of mind the well will work as well as HVAC!

Review from generac.com
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Mar 25, 2023
GEQMAQ
5 out of 5 stars review

This is my second purchase and it has many new features.

Recently purchased my second Generac getting a bigger unit for whole house power. The Generac unit I previously had was half the size of my new unit and had provided backup power on several occasions, the most was for 41 hours running uninterrupted. It has been the best investment for my home and an additional benefit was when I notified my insurance company of the installation they noted that I would get a credit on my policy for having the generator and that it would also add value to my home. IT WILL NEVER DISSAPOINT YOU!

Review from generac.com
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Sep 11, 2022
Homeowner6
4 out of 5 stars review

Nice generator lousy support

Before you buy a generator try to find the parts manual for it and then try to order a generic part. Good luck. My dog ate the auxiliary shutoff switch so now I've got a useless piece of crap sitting in my yard. One call from the "monitoring" company and then nothing. I tried calling back and they acted like I was irrational. My dog destroyed the cell antenna and literally destroyed the switch. I could easily replace both IF I COULD FIND PARTS.

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Feb 27, 2023
Dave
5 out of 5 stars review

Generac whole home backup never need to worry of an outage.

Generac with the whole home switch takes all worries away of a power outage, the monthly self check feature keeps the generator ready for the outage and the mobile link keeps all the information in the palm of your hand. we had Elan Electric install our Guardian 24KW and they did a great job, we would highly recommend Generac and Elan Electric.

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Dec 11, 2021
John68
5 out of 5 stars review

New to us

Just had our new whole house generator installed today. It tested out perfectly and I have every bit of faith it will perform flawlessly. Its not the best looking addition but it could have been so much worse. If we ever have the need to use it, I will update with a new review.

Review from generac.com
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Aug 11, 2020
JCA3095
4 out of 5 stars review

Nice looking unit with all the master features.

Our generator was installed August 6, 2020 but we are waiting on the propane tanks to be installed before start up can occur. There seems to be a shortage of tanks right now. Jason II, Eli and Johnny from Holly Electric did an excellent job with the installation.

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Mar 2, 2020
WillyBill
5 out of 5 stars review

Quiet and dependable and talks to my PC

My Generac was installed by a highly qualified contractor who knows Generac completely. The generator not only checks it self weekly but sends me a monthly report to my PC. I contacted my insurance company advising of the installation and received a discount on my home owners policy. The unit sets quietly behind my house and looks very nice due to a great installation. I placed a small fence (6 feet long ) to block view from the street, not because of a bad view but to discourage thieves. The unit runs once weekly and is so quiet that my neighbors and I have difficultly even hearing it run. Love this machine, WAW

Review from generac.com
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