We have had our generator for 3 weeks now and has ran a total of 3 hrs due to power outage. There has been no issues during this time. Installation was smooth and installers were very helpful. Generac could update software to include notifications when generator turns on.

We've had the generator for only a short time and haven't yet had to rely on it, but we are absolutely ecstatic with our purchase. It looks great, runs quiet, and re-powers the whole house in under 30 seconds. The mobile link is a bonus, as it keeps us informed every time there is a status change, as well as keeping track of the time run, as well as how much longer till maintenance is needed. Overall we couldn't be happier. One of the best things we've ever done for our house. Thanks Generac

As a lifelong resident of North Florida, I have always been concerned with the risk of losing power during hurricane season, both at home and at work. For several years, I considered having a whole house generator installed, but could not justify the cost. I had done enough research that I knew that I wanted a Generac unit, as it appeared to have become the standard in backup power units, much like Apple products has done with cell phones, and Microsoft has accomplished with computers. When Hurricane Irma left us without power for 5 days, I began researching units again, and was pleasantly surprised that the unit cost had continued to decline. With hurricane season approaching again, we decided the cost was justifiable. We had a unit installed last week. The Automatic Transfer Switch works like a charm. It senses when power is lost and automatically starts the generator. Likewise, when regular power is restored, the switch senses that and starts the generator shut down process. As the owner, I didn't have to lift a finger! While we do not ever want to face another hurricane, the likelihood of that happening is slim to none. We are now prepared. Generac has made life easier!

Had unit installed May 2018 so we would have A/C in the event of a hurricane related power outage similar to outage during Hurricane Irma in 2017 when we were 5 days without power. As of June 2022 annual service the unit had only 25.5 hrs on meter. So until September 28, 2022 when Hurricane Ian hit and we lost power we had no experience with extended run time. Owner's manual indicated need to check oil frequently as it might need oil added. I had assumed after June 2022 service the unit would have enough oil to run safely for a minimum of 24 hours without getting a low oil warning. Due to the rain and wind it was not possible check the oil and at 27 hrs (9/29/22) the unit stopped under low oil warning. I had only 2 quarts of the required oil. A check 12 hrs later indicated it had gone through a quart so I had to reduce load until I could get more oil on 9/30/22. I was not pleased that after 39 hr run time I had to severely reduce the load and go without A/C- the main reason I bought the unit for. The owner's manual NEEDS to indicate the potential amount the generator may use during 12 hr continuous usage so people have an appropriate amount of oil on hand. I had no idea the unit would use 2 quarts a day. In the future I will have at least 10 quarts of oil on hand. Other than this annoying lesson learned I am happy with the unit.

The quality and features are why I purchased. My contractor, SKA Electric (Stony Point, NY), provided sound advice and I’m glad I followed his advice. Their installation was 1st class and the Generac Generator is excellent. I would certainly recommend Generac and SKA Electric contracting, quality product combined with excellent installation.

After having a flooded basement I decided to get a whole house generator. I was just going to get a Generac because of their excellent reputation. I did look at the competition and they were not bad. But nothing to prove they were better than a Generac. I bit the bullet and had the 22KW whole house unit installed. The installers did a thoroughly professional job. I was very pleased. Now I was ready for anything mother nature wanted to throw at me. Well it wasn't four hours after the install was done and we had a storm come thru. We lost power and the Generac came shining thru. Came on with no problems. It was only on a short time. But that just verified that I made the right decision to choose a Generac. The mobile link option is really cool. It is nice to have an update anytime something changes with the generator. Choose Generac - I did and very Happy that I did.

Ordered this unit back in January after a brutally cold start to winter and a few blackouts! Just had it installed August 2021. Looks great and operates quietly. The techs were very professional and courteous. This generator will provide me and my family peace of mind, especially when our winter season begins.

This generator was installed yesterday. The buying experience was very professional. The unit appears to be in excellent condition. The workers were very knowledgeable and respectful of my property. My neighbors recommended this product after their excellent experience.

We bought this unit after several frustrating power outages and we couldn't be happier. Our electrician is one of their distributors. So he was able to install it for us and get it up and running in half a day. It is pretty quiet, considering how big it is, and we can run most of our house with it. So far we only had to use it once for about 10 minutes, but it worked flawlessly. We highly recommend Generac!

Just had it installed today. Installation went very well, employees were prompt, professional, polite and very pleasant to work with. Explanation of overall features and how the generator works very detailed, yet easy to understand. Will be happy to provide further review after we have had the unit for 1 year.