Skip to Main Content
Sams Club
Sams Club
Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars3,086 ratings3,045 reviews
  1. 5 stars86% (2,669)
  2. 4 stars9% (270)
  3. 3 stars2% (74)
  4. 2 stars1% (16)
  5. 1 star2% (57)

Member photos

  • +48 images
Sort by |
Showing 1,301-1,310 of 3,045 reviews
Jun 10, 2021
DLS
3 out of 5 stars review

Poor installation Instructions and not all systems work

The installation instruction jump around . 1. Should list all required downloads/ apps in one location. 2. Not have separate little instruction in odd pamphlet's or in conctient locations #. After have the PWRView installed, I found that you had to download another app. This app would not accept the same app as the other apps for this generator and would not send me an email link to reset. I paid the electrician money to stand around with the generator running only to bedead ended, The PWRView app would not let me register

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Aug 9, 2021
Bob
5 out of 5 stars review

Peace of mind

Living in south Florida where there is always a chance of hurricane related power outages having this generator gives us great peace of mind! No more storing 5 gallon gas cans with fresh fuel and rotating them constantly and a few 3 gal propane tanks( my generator is a dual fuel model) for a power outage and having to pull it out and starting it up during a storm. No more shutting it down every 8-9 hours to refill it is a great feeling. We couldn’t be happier with our new Generac Guardian backup generator.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jan 16, 2023
NicoleE
5 out of 5 stars review

Waiting for a Storm

I purchased the Guardian 18KW Whole House WI-FI Enabled Model. It looks Awesome and it kicks on every Monday at 10am for a test. The peace of mind it gives me is immeasurable. Every time there is an ice storm or a rain storm, I am not worried in the least that I will lose power. Just waiting for the storm ! ha ha

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Oct 17, 2023
Gregg
5 out of 5 stars review

Great!

Total Power Solutions installed ours in 2 days. Didn’t have to wait for months like the bigger dealers. Runs our 2000sq ft house completely. Looks great. Feel secure knowing we are protected from power outages. The houses now depend on wi fi and even medical equipment. We live in a hurricane area and get freezes too. Glad we got this.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Aug 23, 2023
Rblake4848
3 out of 5 stars review

Installation

As part of the purchasing process of Generac whole home generators. Certified Generac installers should be contracted to install the generators. Electrician and Plumbers can hook the generators up correctly. But if there's an issue with the generators and aren't functional or will not star. They will not have the knowledge to identify the problem in order to get the generators repaired. Fyi, that's issue I faced. It took almost a month after purchasing to get my 26kw functioning properly.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Sep 10, 2020
Jim
5 out of 5 stars review

We feel confident that the generator will provide us with protection during power failures.

We were impressed with how everything was handled from the quote to the installation. Generac arranged for 2 quotes. One was by phone and the other was by an actual visit. The phone quote was done by Countryside Electric and we chose them. Although we did not understand how a quote could be done in this way, GI had almost all of the necessary information from searches he did on line. Our biggest problem was that the gas and electric are on opposite sides of the house. GI arranged for his subcontractor to make an actual on site visit so an accurate quote could be made. Matt from Doc Thompson Plumbing did the on site visit and he decided that it would be easiest and most cost efficient to run a dedicated gas line through the house instead of outside. All of the connections are outside. Only the gas line runs through the basement. When it was time for the installation, it was done by Nick and John. They were knowledgeable, polite, and seemed to be very efficient. Brian was here with his helper Dustin on the same day and they also did a very good job with the plumbing. All of the people involved were concerned with doing the job correctly and making it look professional. Although we haven't had a power failure yet, the generator does run once a week for 5 minutes and everything seems to be working correctly. We were very impressed with all of the people involved including Eric and the other office staff that we have talked to. I would recommend a Generac generator and Countryside Electric.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Dec 24, 2023
D517
2 out of 5 stars review

This brand new unit installed yesterday will not stay running and smokes after a short lived start up

This brand new unit installed yesterday, 12/23/24, will not stay running and smokes after a short lived start up. Shows a code of 1207. Panel light on, power light and auxiliary switches are on. Air cleaner duct not attached, back rail of unit bent and unit has small dents upon receipt.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Oct 15, 2020
Pat
5 out of 5 stars review

Great Job by Mohrmann Electric

Received about a half-dozen estimates before deciding on a 22KW generator and Mohrmann Electric to handle the installation. Felt very comfortable speaking with Fred, the owner and his son Dennis, about our needs and some other electric supply issues we had. They gave us a very fair price for the generator and installation (some estimates were for THOUSANDS more); were very knowledgeable in understanding our needs; laid out in detail the installation plan and timetable; met the original installation plan and timetable; and did an excellent job delivering EXACTLY what they promised. We also had them upgrade our circuit and electric panel to 200 amps. We were also extremely surprised by how knowledgeable and detail oriented their administrative staff were. Their administrative staff understood the entire generator, electric and natural gas plumbing installation process and the local permit processes in Huntington NY. They called in advance to schedule all the work; always told us what the next steps were and when they would occur and handled all loan application and billing needs. Never dealt with such a knowledgeable and professional administrative staff. Special thanks to Laura and Meg who we dealt with most of the time and also Theresa. Fred and Dennis - you have a wonderful organization.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Feb 27, 2024
LewisS
4 out of 5 stars review

One small drawback

Just had the Generac model 7226, 18 kW home standby generator installed and am very pleased with it. The one small drawback is the Status LED indicator light is on the right side of the unit, away from my street view. The unit should be designed to move the Status LED indicator light to the left side of the unit if needed to view it from the street.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jul 29, 2022
Steve65
5 out of 5 stars review

Whole home backup with peace of mind

Our dealer/installer Absolute Solar and Energy Solutions installed our backup generator today. The installers were very professional, skilled, knowledgeable, courteous, and friendly. I was very impressed. They handled all aspects of the job to provide a turn-key solution which I very much appreciated. The generator worked flawlessly during the tests which leaves me with confidence that it will be there when my family needs it the most. We also installed the mobile link wifi monitoring app on my smartphone so that I can check the status of the generator from anywhere at any time. I highly recommend Generac generators.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426