Customer care is top notch, very helpful and friendly. I've done 2 installations so far as a installer and home-owner. Highly recommend your generators. Regards Timo

The installers arrived according to schedule and were very efficient and helpful during the installation. Provided good instructions on how to use the generator.

A strong storm came through our area a few months after moving into our new house and several large limbs tore down the power lines. We never lost power however most of our neighbors were without power for 3 days.

the generator runs a test once a week. it is not intrusive, so it blends with the other outdoor equipment. Its like a slow cooker, fix it and forget it. It does all the work. One of the best purchases I have made recently.

Having the generator give peace of mind. I am disabled from a medical condition; do not have to worry about going outside awry about starting and fueling a standby unit.

Works like a champ. We recently had a power outage and the generator kicked in and ran flawless for over two hours. If it wasn't for the few seconds that power was out, ie: TV shut off, we would have never known that the power was out.

I have only had the opportunity to use her once, and she worked like a charm. Power was out for 3 1/2 hours, and my genie kept all of the power going. Fantastic. That's why I bought her!!!!

If this unit's quality is as good as the one my mother and brother received about 10 years ago, one cannot go wrong buying a Generac. I have not had my unit long enough to speak to quality, but have no reason to believe the quality is not the same.

The product is exceptional and the installation was very professional. I believe that is a very important part. So far I am very happy I purchased GENERAC

Excellent choice for my application Very dependent, we needed its services three times since the installation Duration of service from 5 min to 4.5 hrs Very happy