Hello, Tony. We appreciate you sharing your experience with your LG all‑in‑one washer and dryer, and it’s fantastic to hear how much space the LG unit has helped you reclaim while delivering stronger washing and drying performance than your previous setup. It sounds like it’s been a smart upgrade all around. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We're sorry to hear about the challenges you've experienced with your unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there. Congrats on your new LG All-in-One WashCombo! The ultimate set-it-and-forget-it convenience, perfect for saving space while keeping laundry simple. It's great to hear it's been a seamless addition to your home! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! ^David

That’s awesome to hear! 🌟 We’re so glad you’re loving your all-in-one unit. A sleek design, quiet performance, and fresh clothes—what more could you ask for? 🙌 Thanks for sharing your experience! #LifeisGood ^ Diego

We understand how disappointing it must be not to be able to use your new LG washer as intended. We apologize for the inconvenience this must have caused you. Allow us to look into this for you and make this right. Please get in touch with us on our social media channels using @LGUSSupport. -Cazz

Hey there Casey! We want you to fully enjoy your LG WashCombo. Here are some troubleshooting steps to make sure your clothes get dried properly: First, check for any airflow blockage and make sure to clean the lint filter after each load. Here's a quick link to the Filter Maintenance Guide: http://spr.ly/6427UAMgZ. Also, ensure that the unit is leveled, as an unlevel washer can affect sensor performance. Make sure the software is up to date using our LG ThinQ App. If you have any other concerns, please don't hesitate to reach out by sending a private message on social media to @LGUSSupport. We're here to help in any way we can! ~Ivy

Hey there. That’s awesome to hear! It’s always great when a product exceeds expectations, especially when it makes life easier. Having everything done in one unit is such a game-changer for busy families. Glad it’s been such a great addition to your home! ^ Diego

Hey Sharon. Thanks for your feedback on your LG All-in-one wash combo! We’re so glad to hear it’s made laundry day simpler and more enjoyable for you. It’s great that you’re also getting more space in your laundry room—such a nice bonus! Your recommendation means a lot! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home!