Hi, Paul. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. For help, sometimes, a simple reset can resolve issues. Try unplugging the washer for a few minutes, then plug it back in and see if the problem persists. Since previous tech visits haven't resolved the issues, please reach out to us on social media @LGUSSupport. Include your model number, details of the issues, and any service request numbers you have. We'll prioritize a resolution and coordinate with our service team to address your concerns effectively. ^Juvy

Hey there! It’s awesome to hear how much you’re loving your washer/dryer combo! The convenience of "set it and forget it" really makes laundry a breeze. Sounds like it’s been a great fit for your routine—thanks for sharing your experience! #LifeisGood ^ Diego

Hey! Thanks for sharing your feedback about your washer/dryer combo. It's super important to stay on top of appliance maintenance, and we want to make sure you feel at ease cleaning your filters. Check out this awesome video tutorial that will guide you through the process step by step: http://spr.ly/6423UD5wf. If you've got any questions or need help, feel free to hit us up on social media at @LGUSSupport. We're here for you! ~ Ivy

Hi, there. Talk about perfect timing! Having your laundry completely done and waiting for you right when you walk through the door is the ultimate time-saver. For any future assistance down the road, feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy

Hey there! Let's help get your laundry dry as quickly as possible in your LG washer/dryer combo unit so you can truly enjoy it. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=172s), which talks about long drying times for combo units. We'd also be happy to provide this link (https://tinyurl.com/29bv73gz), which offers tips to help maintain your water pump from being clogged too often. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to help! *Josh

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Hi! We’re excited to hear your LG Washer and Dryer Combo is making laundry day so much easier. Having everything handled in one go is a total game‑changer, and it’s great knowing this model is simplifying your routine just the way you hoped! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there. Thank you for taking the time to share your experience with the LG Washer (WM6998HBA) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie