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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 321-330 of 879 reviews
Nov 29, 2024
Reviewer name: Lin54
5 out of 5 stars
5 out of 5 stars review

It has many features

We shopped around looking to replace my 30 year old washer. When we seen this washer/dryer combo, we were interested. It saves space in my utility room and I like the idea of not having to remember to put clothes in the dryer. This combo is quiet and saves on water. It even plays a tune to let you know the load is done.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi, Lin. Thank you for sharing your thoughts about your LG Washer Dryer Combo. We’re delighted to hear that the space saving design and quiet operation have impressed you and that you are enjoying the convenience of the automated cycle. It’s wonderful to know the upgrade from your previous unit has made such a positive difference for you. To keep your unit performing at its best you should regularly clean the drain pump filter located at the bottom front of the machine. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 10, 2024
Reviewer name: Kevin E
5 out of 5 stars
5 out of 5 stars review

Amazing washer/ dryer

[This review was collected as part of a promotion.] I received my new washer/dryer combo last week. So far it has met my expectations. Another home run for LG. First and for most this unit has a lot of great features and cycles. I suggest before just throwing in a load and see what happens. Take some time and review the on line manual. It is a washer and dryer as well as wash /dryer. It has over 20 different cycles and combinations of wash and or dry. THere are several options built into most of the cycles. I really like the detergent / softner reservoirs and they are adjustable on how much they dispense. Looking fwd to using more of the features. It washers great and the heat pump does a very good job of drying towels. My wife loves the lighted tub. She can see if anything is left in it when empting it

Review from lg.com
Helpful?656FAJGUECN613605952402
Dec 17, 2024
Reviewer name: Stephen N
5 out of 5 stars
5 out of 5 stars review

Very satisifed and happy.

[This review was collected as part of a promotion.] I've had the product for a couple of weeks now, and I must say, overall, this is a great product! The installation guys were super friendly! They made sure that everything was installed correctly and to my satisfaction. The wash is very effective. I love that it has so many different wash settings available for all the different types of wash, articles of clothing, fabric, etc. It is also very convenient to set each setting through the app that I downloaded. This machine is also very very big. A lot bigger than other washers that I've ever used. The only small negative that I can say is that the drying process does take longer than initially expected. However, this being a washer & dryer combo, the tradeoff of having a slightly longer dryer cycle is well worth the convenience. I do not mind having a longer dryer cycle if all I have to do is load the machine and walk away. I rather have the longer cycles rather than having to return and reload it into a separate machine. I did notice that if I put in lighter loads (no towels or beddings) it dries a lot quicker, but again, I personally don't want to do multiple loads and rather do one large long cycle. As someone who is all about convenience, this machine is perfect for me!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi Stephen, thank you for sharing such a thoughtful review of your WM6998HBA. It’s great to hear how well the WashCombo™ has fit into your routine—from the smooth installation experience to the powerful wash performance and the convenience of managing everything through the ThinQ app. That 5.0 cu. ft. mega capacity really does make a noticeable difference. Your note about the longer dry times is appreciated. With ventless HeatPump™ technology, cycles can run longer by design, but the tradeoff is the efficiency and the convenience you highlighted—load it once and let the machine handle the rest. Lighter loads drying faster is completely normal, and your approach of running one large cycle makes perfect sense for this type of unit. It’s wonderful to hear the machine aligns so well with your preference for convenience. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Feb 13, 2024
Reviewer name: Brian3187
5 out of 5 stars
5 out of 5 stars review

So far it’s been fantastic! So happy with this!

[This review was collected as part of a promotion.] My first LG washing machine! So far it’s great! Learning experiences for sure, but worth every penny! The first few washes had a strong odor of machining I would say. I ran a tub clean cycle with bleach two times and now there is no smell. I also followed instructions of washing the first load as 6 towels. I also did white towels to add bleach as well. Definitely a game changer, as I thought it would be tough not doing multiple loads at once-as you would with separate units. But it just takes a little planning and now it is easier. I love using my ThinQ app to show me where it is in the process. I use the same laundry detergent for every load, and while this may not be a new feature, I love the fact I can load in all detergent and fabric softener in bulk. While this unit is heavier than most, the amount of laundry that it can hold is outstanding. I’d like to do a follow up review once my electric bill comes. It’s only hooked up with 110, where my old washing machine was 110 but my dryer was 220.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jul 13, 2024
Reviewer name: PlayDohCereal
2 out of 5 stars
2 out of 5 stars review

Error codes caused 2 returns.Everything else grea

[This review was collected as part of a promotion.] The unit is nice to look at, very easy to setup with only 2 inlet hoses 1 outlet hose and a 120v plug. Easy controls with a intuitive app to pair with it. If it wasnt for the fact 2 units had to be returned because of a LE2 Compressor error code it'd be 5 stars.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG washer, specifically with the compressor error code LE2. I can only imagine how frustrating it must be to deal with the inconvenience of having to return two units. First and foremost, I want to acknowledge that you mentioned the unit's ease of setup, intuitive app, and sleek design, which is music to my ears! We're proud of the design and features that make our products stand out. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jul 27, 2025
Reviewer name: Former LG rep
1 out of 5 stars
1 out of 5 stars review

Overpromises and UNDER delivers

Bought this to replace a separate washer dryer unit. At first the novelty was great. This unit is compact, and seems to work ok, but then months down the line you start realizing the shortcomings. The dryer feature takes FOREVER to dry. In some cases it actually never dries a full load after 4-5 hours. Then the other downside is, this thing STINKS. The first few months it smelled great, then it started smelly skunky. I tried the tub steam feature, used various washer tabs that supposedly deep clean, but the smell doesn't go away. Buy only if you like stinky clothes that take forever to dry.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

We appreciate your honest feedback, extended dry times and persistent odors are definitely not the experience we want you to have. We'd like to help troubleshoot both issues, reach us through social media @LGUSSupport. We're here to help! ^Jose

Oct 10, 2024
Reviewer name: Pearls22
4 out of 5 stars
4 out of 5 stars review

Wash and dry with one setting!

[This review was collected as part of a promotion.] I love the idea of washing and drying at the same time and this product does just that! However I am not sure a 3 hour cycle is energy efficient. Nevertheless, I am happy with the product for the most part. You can add detergent and softener so it is in the machine already. The lint is captured in the dryer for you to remove. The remote control on the phone app to control washing and drying cycles work as intended. I only wish there was more options for the drying time when we chose to wash only and then dry later.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 26, 2024
Reviewer name: doncar
5 out of 5 stars
5 out of 5 stars review

washes in under 2 hrs

[This review was collected as part of a promotion.] I've had my machine for a couple weeks now and for the most part it does do a normal load in under 2 hours, but I have found that some loads like towels will take longer. There seems to be a little more maintenance to this machine then a reguar one. You have to periodically clean the boot because lint builds up on it. The machine is fairly quiet no louder then my old front loader, it also seems to spin at a much higher speed. It seems to have a little smell maybe like a mechanical smell when i initially take the clothes out, but it seems to go away and the clothes smell clean. We bought a pedastal with a washer called the sidekick because the machine does sit lower then my old front load washer so we needed to raise it up some. Overall I am happy with it.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 21, 2024
Reviewer name: jsm2025
5 out of 5 stars
5 out of 5 stars review

Nighttime washing dream machine

This appliance effortlessly simplifies my life. Whether I find myself running behind, tired, or simply tackling laundry day, this is a dream machine in every sense. The start it and forget it functionality of the washer and drier unit is the best part. Especially for someone like me who always forgets to transfer to the drier. After a long days, then soccer practice, and having to have a fresh uniform ready for the next day, I simply start a cycle at night. The next morning I find a perfectly washed and dried uniform. My wife loves that she can wash a load of kids’ clothes and leave for work. You don’t have to worry about transferring loads. The design of it all is pretty great too. It’s sleek, modern, simple, and easy to figure out with the built-in AI tech. The dial also makes it easy to use alongside the touch panel, so you get the settings for your wash just right. It's pretty quiet, it doesn't make much noise and overall dries well.

Review from lg.com
Helpful?656FAJGUECN613605952402
Apr 8, 2025
Reviewer name: Nothappy00
1 out of 5 stars
1 out of 5 stars review

Horrible Machine

I bought this product last July, since then I have had nothing but issues with it. It takes any one load 3-4 hrs to go through the wash dry cycle and sometimes after that i still have to add more dry time. This is even with sorting down all my clothes to go with each cycle selection. I also have on the setting to be notified when you detergent and softener is low and well it quit doing that already. The lint trap is also very damp after each use and very hard to clean because of it. I have called about these issues 3 times already and have gotten no help at all. For a machine this expensive I should not be having these issues, I personally just want it out of my house and refunded but I just keep getting dodged when I bring this up on any given call because their machine is so great and its user error. DO NOT PURCHASE!!!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there. Thank you for sharing your experience with the LG All-in-one WashCombo! We truly appreciate your feedback and understand that you expect a seamless washing and drying experience. We aim to provide appliances that enhance your home life and ensure you enjoy all the great features. We want to continue helping you. Please private message us on social media @LGUSSupport with your contact details. We’re dedicated to helping you maximize your experience with your machine. Let’s work together to make your laundry days even better!