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Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color) for
Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)

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Showing 271-280 of 593 reviews
May 13, 2020
Svendgard45
5 out of 5 stars review

First thing everyone says!

[This review was collected as part of a promotion.] Your refrigerator is as big as a statement as your front door. This refrigerator has a very welcoming feel. You know we followed the directions while setting up the ice maker, and it's never leaked. Some of my favorite things about it are how you can arrange the shelves so you can fit just about anything. It keeps milk cold in the door which if your a milk drinker you know is amazing. They freezer is huge plenty of room for milk and bread. We're a household of Samsung our phones, headphones, watches, washer and dryer, stove, and dishwasher. High quality products all of them.

Review from The Insiders
Helpful?26R92L7T96M513605802684
Jun 2, 2020
Kevin
5 out of 5 stars review

works great, easy support

[This review was collected as part of a promotion.] this has been working great since day 1. had a problem with the water/ice. support found that the water line had a kink in it... felt dumb for not checking it, but was grateful for the quick support

Review from Samsung US
Helpful?26R92L7T96M513605802684
May 19, 2020
pam8888
5 out of 5 stars review

Samsung - Thank you!

[This review was collected as part of a promotion.] So I received my refrigerator two weeks ago right in the middle of a complete kitchen remodel. Since I didn't have the space ready for it I realized that I would just set it up in my Living Room next to my other refrigerator so that's what I did. I didn't want to overload it since I knew I would be moving it but then again that would be impossible as this refrigerator has some serious room in it. After allowing it some time to get to the desired temperature I began transferring items from my other refrigerator which was so full I couldn't even see everything in it. It was swallowed up in this new one and I have found all kinds of room. The flex drawer is the coolest thing ever!!! For us it will be a refrigerator zone as we also own a deep freezer so we are covered in the freezer department. I am still in awe every time I open this refrigerator at the ample amount of space and how well configured it is. Once I get it in it's final home I will take more pictures but for now I did want to share it's arrival.

Review from The Insiders
Helpful?26R92L7T96M513605802684
Apr 21, 2020
bmarciniak
5 out of 5 stars review

A great refrigerator for a family

[This review was collected as part of a promotion.] This is an incredible refrigerator. It has so much room in it. We especially love the middle drawer under the french doors. This is a place that you put all kinds of things for little hands. We put drinks in there for our kids. They are able to reach things they want without having to open the whole refrigerator. The water tap and ice machine work great. The water is very tasty and cold when it comes out. This refrigerator allows us to store so much food in it and the second shelf adjusts so we can put tall items like milk or other drinks there. There is also a pull out drawer in the freezer that allows you to store things and make it easy to find. The only negative about this model is that pockets in the doors are very small and don't hold very much.

Review from The Insiders
Helpful?26R92L7T96M513605802684
Jul 22, 2020
Expert customer
3 out of 5 stars review

Shelf design could be better

The fold-up shelf does not look steady hope it does not break. The middle drawer is good. Other shelf design lack of innovation. Customer service is great. Missed end cap on one of the handle and the issue was promptly resolved, exceeding my expectation.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Thank you for reaching out to us with your Samsung experience! ^Ty

Feb 22, 2024
DubC
3 out of 5 stars review

Beware

[This review was collected as part of a promotion.] Great fridge until it wasn't. A little over a year in (just after warranty lapsed) the ice maker started to frost over to the point where ice was hitting the fan and making a terrible noise nearly all day long. Had to eventually dismantle and turn off the ice maker. At some point will pay someone to fix it, but no ice for now.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from SEA CARE

We can feel the difficulty you're going through with your fridge. Let's aid you with this, DubC. To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge. We recommend following the troubleshooting steps below to help prevent the ice maker from freezing over. Also, Click the embedded link under the "Ice maker is frozen over" section. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice For added reference, I have shared this guide to get the diagnosis when the fridge is noisy. Please watch the YouTube video for further help. Understanding the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146878742, to help our team pull up your information. Have a great day! ^Chrystel

Jun 8, 2020
ashaahad90
5 out of 5 stars review

Favorite fridge

[This review was collected as part of a promotion.] It is a great fridge having lots of fridge space and good ice maker. The best part is the flexzone drawer which holds so much stuff, and is easy to just slide out and pop in bottles of soda, cans of protien shakes, cheese, water bottles, butter, margarine, desserts, and anything you can imagine which had no real space in traditional refrigerators. I like it very much. It looks very impressive in person and is really a giant of a fridge. It does resist fingerprints, and cleans easily with a wet towel. I adjusted the shelves to hold milk gallons on the lowest shelf as me and my family are not too tall and cannot put gallons on the top shelf. So far, I like all the space it has on the shelves and can hold three layers of containers because it is deep and that is great. The only things I do not like are the ice maker drip tray./spill catcher. It is flat and if water spills , it just flows down. There should be a removable 1-2 inch tray so that the spills can be cleaned and do not run down the fridge.

Review from The Insiders
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Nov 12, 2019
chelah99
5 out of 5 stars review

Favorite Appliance

[This review was collected as part of a promotion.] I never knew I could love an appliance so much. Its the best part of our house now. It fits perfectly in the space our old fridge was at but the newer fridge has so much more storage. Its very sleek and fingerprints are not as noticeable. The door alarm is very useful already. My son for some reason can't remember to close the door...lol. My top shelf now makes me feel like a Kardashian. I went to Costco and filled that entire shelf with assorted beverages. The cool pantry drawer is a great feature which allows to be able to store more refrigerated items. I am finding myself buying more healthier options too. I noticed that the food doesn't spoil as quickly as it did in our old fridge. I can't express how much the entire family LOVES this fridge. It defiantly was worth the investment. I now am more excited to go grocery shopping.

Review from The Insiders
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Beauty gets the attention…Performance ensures loyalty! Your new refrigerators sleek design and ample storage space is a wonderful addition to any kitchen, and glad you found that in our fridge. Welcome to the Samsung family! ^Cat

Dec 14, 2023
SherryM
2 out of 5 stars review

Not my choice anymore

While the fridge functions well, taking out the shelves for cleaning is extremely challenging. Switching from our previous fridge to the 4-door Samsung fridge post-remodeling was a regrettable decision. Removing the shelves requires screwdrivers and considerable strength. Moreover, replacing the water filter poses its own set of difficulties. Overall, I strongly advise against purchasing this model.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Care

Hello SherryM, We understand how you feel when a refrigerator's shelves are challenging to take out to clean and replace the water filter. Let us help. Below is a link to the user manual. You may refer to pages 62-63 for more information about removing the refrigerator shelves. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf We have also provided a link below to learn more about replacing the water filter. There is also a video inside the resource, which you can watch from start to finish. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146645127) to help our team pull up your information when you message us. Thank you. -Angelica

Sep 23, 2023
tnmcmtm
3 out of 5 stars review

Where's The Bin?

Great Refrigerator. Too bad Samsung decided to no longer include the Bin that goes on the backside of the Freezer Drawer on these newer models. All the fitting for the Bin are there, just not the Bin. We had one on our previous Samsung Refrigerator and it was a valuable feature. Very disappointing it is not included in this newer model. Bad decision on Samsung's part!

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from SEA Care

Hi There, I understand how you feel about the bin's availability. We wish to aid you with this. Should you wish to purchase the compatible bins for this fridge model, you may contact our Samsung Parts Team at (800) 627-4368. Available between Mon - Fri from 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to buy. Have a great day! ^Chrystel