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Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color) for
Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)
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4 out of 5 stars
stars619 ratings593 reviews
  1. 5 stars62% (386)
  2. 4 stars13% (79)
  3. 3 stars5% (33)
  4. 2 stars4% (26)
  5. 1 star15% (95)

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Showing 231-240 of 593 reviews
Nov 14, 2024
Willi
5 out of 5 stars review

Super funktioniert

Vor 1 Jahr gekauft und funktioniert sehr gut , kann ich nur weiterempfehlen

Review from Samsung US
Helpful?26R92L7T96M513605802684
Nov 24, 2019
Kevin R
2 out of 5 stars review

1day old and leaking

front is leaking unit is 1 day old so expensive. im already not happy about it

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140791701. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 28107

Jul 14, 2021
kyky
1 out of 5 stars review

don't but this

Don't but it went out in 1 year!! Samsung sucks!!!

Helpful?26R92L7T96M513605802684
reply from Samsung

Hi Kyky! We are sorry to hear that you are not enjoying your refrigerator. At your earliest convenience, please contact us at Facebook Messenger: http://m.me/samsungsupport or Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143520409Thank you for choosing Samsung. ^Nic

Sep 5, 2024
Shirts
5 out of 5 stars review

Piece of mind

[This review was collected as part of a promotion.] I purchased the refrigerator to replace a 2012 model almost identical in function.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Sep 20, 2024
Arthur
5 out of 5 stars review

Solid Unit

[This review was collected as part of a promotion.] It replaced an almost identical Samsung fridge and it met our expectations.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Aug 22, 2024
Martini
5 out of 5 stars review

Love the drink drawer

[This review was collected as part of a promotion.] Was in my house when I moved in I love it great space and the drink drawer is great for my kids

Review from Samsung US
Helpful?26R92L7T96M513605802684
Jul 7, 2024
Geok
4 out of 5 stars review

Meet expectations

[This review was collected as part of a promotion.] Ice making process is not great . The freezer is size and temperature are good

Review from Samsung US
Helpful?26R92L7T96M513605802684
Feb 18, 2023
LDC
1 out of 5 stars review

Ice maker recall - Do not buy Samsung refrigerator

The ice maker freezes up and does not work. Repair man said do not bother trying to repair as it will just happen again due to poor design. Look at online reviews. Also, the stainless steel finish was the worst I have ever had to keep polished.

Helpful?26R92L7T96M513605802684
reply from Samsung

Greetings!We are here to help with your Samsung refrigerator and your experience with its ice maker. I have shared Samsung links and videos which we are confident will help with your experience. Ice maker is not working:https://www.samsung.com/us/support/troubleshooting/TSG01001012/Ice maker is not working properly:https://www.youtube.com/watch?v=rArwTN_yhCcHow to maintain the ice maker in your Samsung refrigerator:https://www.youtube.com/watch?v=EsbHtpc1ak4Understanding ice clumps and other Samsung refrigerator ice maker issues:https://www.youtube.com/watch?v=WHPiuBBUC2EI have also shared this model's user manual. Turn to pages 73 - 74. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdfShould you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1145485760 to help our team pull up your information.Leo

May 28, 2020
Anonymous
1 out of 5 stars review

DO NOT BUY!!!

a little over a year and my ice maker continuously freezes up. please research this known issue by samsung before you buy. there are thousands that have the same issue.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Hello! Here is a link that will help resolve your ice maker concerns https://bit.ly/32BQuKX ^Ty

Aug 5, 2021
Mr D
1 out of 5 stars review

Do not buy this!

do not buy thia refrigerator unless you want to repair the freezer as soon as the warranty ends. freezer fills up with ice and becomes, essentially, useless. this is a known issue and samsung does nothing systemic about it. disappointing.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Care

I understand you are disappointed that you are experiencing issues with your ice maker. We try to provide the best options available for our customers to resolve their concerns. After reviewing your case. The best option now would be a service repair. You can locate a service center using the link below. ^Pat https://www.samsung.com/us/support/service/locations/