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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,580 ratings2,410 reviews
  1. 5 stars86% (5,678)
  2. 4 stars8% (523)
  3. 3 stars3% (174)
  4. 2 stars1% (67)
  5. 1 star2% (138)

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Showing 131-140 of 2,410 reviews
Jan 24, 2021
Reviewer name: Bubba
1 out of 5 stars
1 out of 5 stars review

Awful Quality

Over the past year I have bought 8 of them.. only 2 people in the house and every single one has frayed and have big holes in the middle. Ive bought this towel for years and just in the past year have had this issue. EVERY SINGLE ONE from this year a big hole in the center.

Helpful?7316U03O1B4213605256836
Oct 17, 2020
Reviewer name: Myron
1 out of 5 stars
1 out of 5 stars review

Won't stop shedding

I bought a set of these for everyday use. I washed them before using and got a lint catcher full of fuzz. Didn't think anything about it until I went to dry off and found myself and the tub covered in fuzz. Three more washings and they are still shedding. It sticks to the skin like glue! Definitely going back.

Helpful?7316U03O1B4213605256836
Oct 7, 2019
Reviewer name: towels suck
1 out of 5 stars
1 out of 5 stars review

meh

While the size is nice and they don’t fade, when you’re drying yourself off, they shed like CRAZY! I’ve washed it twice and it still sheds all over and I basically have to lint roll my body afterwards. So annoying. If I knew this I would’ve bought towels elsewhere.

Helpful?7316U03O1B4213605256836
Jun 19, 2021
Reviewer name: Trishsocal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best, no shed towels ever

I procrastinated years cause new towels always leave lint on you for a long time. These not only are lint free, but are the nicest, thickest towels i have ever used. Would purchase many times over. White only because i need my towels sterilized with bleach.

Helpful?7316U03O1B4213605256836
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4213605256836
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Jan 8, 2018
Reviewer name: J A
1 out of 5 stars
1 out of 5 stars review

Absolutely terrible towels!!

I purchased 4 towels (2 bath and 2 hand) in the blue Peacock color a few days ago. I laundered the towels before use, and after using the bath towel the first time, blue lint was everywhere.... on my skin, in my hair, on the sink, in the tub and on the bathroom floor. It was necessary for me to get back in the shower to wash off the abundance of lint that was all over me! So I laundered them again... now globs of blue lint are all over in my washer, dryer and on the towels. There are even places on these NEW towels that are unravelling at the seams. Putting them through another wash cycle made the lint problem worse. I contacted Sams Club customer service at the 888 number, and their help and remedy to me was, "return the towels to your local club." Gee, thanks for the help! Now I have a big mess to clean up because inferior quality towels were sold to me... I'm very disappointed with Sams Club over this situation!

Helpful?7316U03O1B4213605256836
May 11, 2021
Reviewer name: Jack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product & great price. Won’t be disappointed

These towels are the best out there. I’ve bought from big name department stores and never had any this good. We will definitely buy more. Very thick, and fluffy and large. I have some that are over a year old and still like new and use everyday. The price is great too!

Helpful?7316U03O1B4213605256836
Mar 9, 2017
Reviewer name: Albana
1 out of 5 stars
1 out of 5 stars review

I bought these towels a month ago and they start falling apart within a couple of washes. Not only that the threads are coming out and discoloration stains even though it says it resists peroxide stains on medication that teenagers use. I am disappointed.

Helpful?7316U03O1B4213605256836
Feb 26, 2023
Reviewer name: SavyinSavannah
1 out of 5 stars
1 out of 5 stars review

Terrible mess at first wash...

These towels made a mess of my laundry. The loose fibers were everywhere. Almost as if the tow els were disintegrating. Had to re-wash my other towels a couple of times to get off the debris left by these towels. I don't even know how they are still in one piece with as much fiber as they shed. Awful. Returning ASAP.

Helpful?7316U03O1B4213605256836
Apr 22, 2019
Reviewer name: jayreed1225
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very soft but will not stop shedding

I have washed many times but they keep shedding and I am finding I have to clean my bathroom more than once a week to keep it clean. I would not recommend a dark color and do not have them in a lighter color so can not recommend them at all. Other than the shedding, these towels are soft and beautiful.

Helpful?7316U03O1B4213605256836