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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,714 ratings2,443 reviews
  1. 5 stars86% (5,786)
  2. 4 stars8% (538)
  3. 3 stars3% (182)
  4. 2 stars1% (70)
  5. 1 star2% (138)

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Showing 131-140 of 2,443 reviews
Sep 26, 2019
Reviewer name: Simplylogan
1 out of 5 stars
1 out of 5 stars review

Something has changed

I have been using these towels for years. I was needing some more and was excited to get one of the new fall colors. These are not the same as they used to be. They are very soft, but that soft cheap towel that will not absorb anything. I do not use fabric softener ever. These leave you feeling damp. This brand was never like this before. Even my husband, who does not complain about much, said I needed to run these through the washer on hot a few times so maybe they will work. Thinking maybe they are coated with something maybe we can get off. I purchased 4 compete sets. These were my go to towels. I need to check and see what the other colors feels like. Maybe it something to do with these new ones and the original color are still good. Maybe with luck my store will have some older ones that are still of good quality. These are still nice large towels. They just do not dry you completely, leaving that wet feeling after drying off. What ever they have done, I hope they fix it.

Helpful?7316U03O1B4213605256836
May 11, 2021
Reviewer name: Jack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product & great price. Won’t be disappointed

These towels are the best out there. I’ve bought from big name department stores and never had any this good. We will definitely buy more. Very thick, and fluffy and large. I have some that are over a year old and still like new and use everyday. The price is great too!

Helpful?7316U03O1B4213605256836
Aug 27, 2022
Reviewer name: Marqu
1 out of 5 stars
1 out of 5 stars review

poor quality

I purchases 3 of these towels and noticed they started coming apart in the wash. I brought them home put them in the wash without anything else and there were so many towel fibers in the washing machine afterwards. The towels look raggedy and I never even used them. I am really was disappointed in the product quality.

Helpful?7316U03O1B4213605256836
Mar 21, 2021
Reviewer name: Suzy
1 out of 5 stars
1 out of 5 stars review

disappointed

We bought about 6 of these 6 months ago. They are not holding up. They’re coming unbound on the edges and unraveling. We bought them based on the reviews but they’re just not holding up. They are huge and fluffy but the quality is lacking. I want to love them but can’t.

Helpful?7316U03O1B4213605256836
Jul 31, 2018
Reviewer name: BrooksB
3 out of 5 stars
3 out of 5 stars review

Nice value but........

I bought these towels in store, they are soft, plush and seem to be a good value for the price. After bringing them home I still feel they are a good value, but the way the tags are attached to the towel, is a kin to putting a sticking price tag on the front of a picture frame. On the first one I pulled the tag apart and noticed it created frays where the tag was attached to the towel. Good thing I noticed, so i used scissors on the second one. Not much room to get the scissors under the tag. It still frayed the towel. On the third one, i feel like I conducted "microscopic" surgery (sarcasm) on the tag to get it off and still frayed. So unless you are a real surgeon prepare for frays, i still feel the towel is a good bargain

Helpful?7316U03O1B4213605256836
May 8, 2020
Reviewer name: vernie
1 out of 5 stars
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4213605256836
Oct 1, 2022
Reviewer name: ShandaC
1 out of 5 stars
1 out of 5 stars review

They Shed Badly

I washed them and they left lint inside my washer, dryer and all over the floor. It’s a mess. I keep finding more even though I’ve vacuumed a million times. Too bad, they’re thick and soft but they look terrible after washing. I’ll be returning them immediately!

Helpful?7316U03O1B4213605256836
Feb 26, 2023
Reviewer name: SavyinSavannah
1 out of 5 stars
1 out of 5 stars review

Terrible mess at first wash...

These towels made a mess of my laundry. The loose fibers were everywhere. Almost as if the tow els were disintegrating. Had to re-wash my other towels a couple of times to get off the debris left by these towels. I don't even know how they are still in one piece with as much fiber as they shed. Awful. Returning ASAP.

Helpful?7316U03O1B4213605256836
Jan 8, 2018
Reviewer name: J A
1 out of 5 stars
1 out of 5 stars review

Absolutely terrible towels!!

I purchased 4 towels (2 bath and 2 hand) in the blue Peacock color a few days ago. I laundered the towels before use, and after using the bath towel the first time, blue lint was everywhere.... on my skin, in my hair, on the sink, in the tub and on the bathroom floor. It was necessary for me to get back in the shower to wash off the abundance of lint that was all over me! So I laundered them again... now globs of blue lint are all over in my washer, dryer and on the towels. There are even places on these NEW towels that are unravelling at the seams. Putting them through another wash cycle made the lint problem worse. I contacted Sams Club customer service at the 888 number, and their help and remedy to me was, "return the towels to your local club." Gee, thanks for the help! Now I have a big mess to clean up because inferior quality towels were sold to me... I'm very disappointed with Sams Club over this situation!

Helpful?7316U03O1B4213605256836
Mar 9, 2023
Reviewer name: Alma J
2 out of 5 stars
2 out of 5 stars review

Not the Same

These were my go to towels, tried and true. The only towels I’ve bought for several years. These were awesome but I needed to freshen up so I bought all new ones. This last batch has been TRASH! They rip to shreds in the washer. I couldn’t believe so I actually bought MORE and they did the same thing! That’s it! No more! Quality has changed!

Helpful?7316U03O1B4213605256836