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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,580 ratings2,410 reviews
  1. 5 stars86% (5,678)
  2. 4 stars8% (523)
  3. 3 stars3% (174)
  4. 2 stars1% (67)
  5. 1 star2% (138)

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Showing 141-150 of 2,410 reviews
Feb 24, 2021
Reviewer name: Kimberley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these towels.

I have purchased numberous towels in my lifetime. Some are soft but fall apart or leaves fluff in the wash. Some are thick but doesn’t dry you. Some absorb and soft but too small. That is not this towel. This is my new “go to” towel. Please don’t discontinue. I’m going today to buy more. ❤️

Helpful?7316U03O1B4213605256836
Oct 17, 2020
Reviewer name: Myron
1 out of 5 stars
1 out of 5 stars review

Won't stop shedding

I bought a set of these for everyday use. I washed them before using and got a lint catcher full of fuzz. Didn't think anything about it until I went to dry off and found myself and the tub covered in fuzz. Three more washings and they are still shedding. It sticks to the skin like glue! Definitely going back.

Helpful?7316U03O1B4213605256836
Oct 7, 2019
Reviewer name: towels suck
1 out of 5 stars
1 out of 5 stars review

meh

While the size is nice and they don’t fade, when you’re drying yourself off, they shed like CRAZY! I’ve washed it twice and it still sheds all over and I basically have to lint roll my body afterwards. So annoying. If I knew this I would’ve bought towels elsewhere.

Helpful?7316U03O1B4213605256836
Jan 24, 2021
Reviewer name: Bubba
1 out of 5 stars
1 out of 5 stars review

Awful Quality

Over the past year I have bought 8 of them.. only 2 people in the house and every single one has frayed and have big holes in the middle. Ive bought this towel for years and just in the past year have had this issue. EVERY SINGLE ONE from this year a big hole in the center.

Helpful?7316U03O1B4213605256836
Sep 18, 2022
Reviewer name: MommyQ
5 out of 5 stars
5 out of 5 stars review

Thick, Large, Absorbent Towels that don't Shed

I found out about these bath towels at an AirBnB stay recently, where they had them in the White color. Since I liked them a lot, I bought some in the Acorn color when I got home. I like that these towels are very large, at 30" x 58", very thick, and absorbent. And they don't shed.

Helpful?7316U03O1B4213605256836
Jan 8, 2018
Reviewer name: J A
1 out of 5 stars
1 out of 5 stars review

Absolutely terrible towels!!

I purchased 4 towels (2 bath and 2 hand) in the blue Peacock color a few days ago. I laundered the towels before use, and after using the bath towel the first time, blue lint was everywhere.... on my skin, in my hair, on the sink, in the tub and on the bathroom floor. It was necessary for me to get back in the shower to wash off the abundance of lint that was all over me! So I laundered them again... now globs of blue lint are all over in my washer, dryer and on the towels. There are even places on these NEW towels that are unravelling at the seams. Putting them through another wash cycle made the lint problem worse. I contacted Sams Club customer service at the 888 number, and their help and remedy to me was, "return the towels to your local club." Gee, thanks for the help! Now I have a big mess to clean up because inferior quality towels were sold to me... I'm very disappointed with Sams Club over this situation!

Helpful?7316U03O1B4213605256836
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4213605256836
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Jul 9, 2018
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Nice Towel, but......

I bought these towels online as a gift, she loved the towels, but on the first wash the middle of the towel had strings of pulled material all over it. I will be returning them and getting something else for her. It was truly embarrassing when she showed me, when these towels were supposed to be a "luxury" towel.

Helpful?7316U03O1B4213605256836
Aug 14, 2020
Reviewer name: Ja
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ok !

I have gotten the towels which last for a while but the wash rags and the hand towels start to change colors with in 2 r 3 weeks of use . And the hand towels don’t dry your hands as well . They r more reasonably priced and they r better than most . That is y I continue to buy them .

Helpful?7316U03O1B4213605256836
May 8, 2020
Reviewer name: vernie
1 out of 5 stars
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4213605256836