Bed is really comfortable unfortunately it was deformed. Like other reviews, the end of the bed failed to to inflate to full capacity. Looks odd and also the top moves around when getting up. I’m contemplating returning but this would be the second bed in a box I return. Not sure it’s worth the hassle.

Mattress is far too soft you will end up with severe neck pains. The mattress has completely compressed and now I am experiencing both neck and back pains. This all even though I didn't sit or sleep on it for 72 hrs. after opening. This scenario is absolutely absurd and very disappointing

Mattress is super comfy. I am 5foot 8 175 pounds and it is a perfect mid support mattress. I am a side sleeper and if the mattress is to soft or hard I wind up with back pain. I have had no pain with this mattress. It would be a 5 star but the workmanship on the mattress leaves a little to be desired. The cover you can tell was accidentally glued to the mattress in some spots causing the mattress to not rise completely. Also the cover is a little to large for the mattress making it too loose for the mattress. Like any foam mattress it smells awful for about a day or two till the smell goes away. If they can get the quality up just a little on the build it would be a 5 star

This is a great mattress. One of the reasons we love it so much, its transportable, coming tightly wrapped in a box, although heavy, as we purchased king. It is not as cumbersome to maneuver, easily fitting in vehicles. When opened and placed on bed, its ready to sleep on immediately. Its comfortable, supportive and holds its support for a long time. This is the 4th mattress we've purchased. Ive placed one in three bedrooms and our RV trailer. We love them that much.

So far, it's great 👍 The mattress puffed up quickly right out of the plastic wrap. It might take a few days for my dad to get accustomed to the memory foam, but its better than the cheap mattress from those firm stores at every corner of town. I wish Sam's also sold a base or bunky board.

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

The musty chemical smell is has been just absolutely horrible. I have been sleeping on this mattress a month and it still smells. I'm have been waking up with headaches since day one from the smell. Plus with the poor support you sink down in it to far. I don't recommend this Hotel 12" Premier Queen mattress and I would love to return it!

Had this mattress now for about 3days. It’s exactly what it states itself to be as a “hotel premier” mattress. Now let me explain. Have you ever been to a hotel and the beds are really soft, whether through years of use or the type of mattress it is? Well this is exactly that. Can I get into bed and knock out? Yessir! However in my case, I wake up with super back pains. I typically sleep on a firm bed due to the back pain I have from an old injury. Don’t believe the line of “medium firm” it’s more like “cloud soft” so keep that in mind. My review is neutral due to me being able to just fall asleep instantly which is something I don’t normally do. If you want the fluff this is for you, if you want something rock hard then don’t count on this to be it.

After reading the negative and positive reviews for this mattress, I decided to give it a shot because we were in desperate need of a replacement. This mattress is advertised as a medium-firm mattress, but it is NOT that whatsoever. This mattress is SOFT... so soft that your entire body will sink in if you weigh over 150lbs. If you’re into that, then it may work for you. But if you bought a medium-firm mattress because you prefer medium-firm mattresses, you will be highly disappointed. If you prefer firm mattresses and thought you might just settle for a “medium-firm”, then you may fall into a deep depression. Believe me before you waste your money like I did... this mattress is nowhere near medium firm, or even medium. Also, prepare to have your room smell like chemicals for several days. We off-gassed and decompressed this thing for an entire day outside and the smell is still giving me headaches. Here’s to hoping I can return this thing!

I know this mattress is an inexpensive mattress, but I believe the top layer of the mattress should not have stretched/separated to the point that it causes pain. I am older and have no way of returning it fully expanded. Note: The bed was a dream the first week and I slept better than I had in a very long time. I was absolutely delighted, but my euphoria is rested and low pain was short lived. This mattress should not be advertised as being compatible with the adjustable base. The base was purchased from Sam's Club as well.