When we were looking at the matress selection at Sam's we couldn't find Soft type mattresses in store that would work with adjustable bed frame. We ended up on going with this medium firm Members Mark Hotel series and it turned out to be exactly what we wanted being that it's in a box and you can't try it out in store it actually was softer then what we pictured and for a side sleeper you feel nestled into the matress rather than on top and using pillows to get support its so nice what a difference it makes to sleep better.

I am extremely disappointed with the lack of free shipping for Plus members. It is unacceptable that despite paying for a Plus membership, this basic benefit is not provided. What exactly is the purpose of the Plus membership if it does not include essential perks like free shipping?

Bought less than a year ago and is complete garbage. The matress already is sagging in the middle and if you lay to close to the edge you will roll right off because there is no structure to the edges of the mattress. Don't waste your money and can't return it because the store policy only covers the first 30 days. I would give it zero stars if I could.

So I’ve only ever owned cheap spring mattresses they were way too firm and I’ve had back problems for as long as I can remember and I’m only 27. We got this mattress and I woke up so refreshed feeling. I need something that helps my pressure points and this did it! It does not sink me in but it curves to my body very lightly. I’m a side sleeper so this helped so much. I normally wake up with side pain and not anymore. Never woke in the middle of the night like I normally do. Both my kids have memory foam already but they’re twin mattresses so when we are ready to upgrade them I’d love to buy them the Members Mark one!! I never had any issues with a smell like the other reviewer and I only waited 24 hours it got up to 12 inches immediately but I still waited a day. Thank you Sam’s for selling an affordable comfortable mattress!

I love how it feel and I am able to sleep so well to the point I don't want to get out of bed. my body does not get any aches or pain laying on it and this mattress actual helps with me not sweating at night like I have done with other mattresses in the past. All in all it was a great investment for the price it was and my body/my sleep is all the better for it.

I have slept on a fair few beds in my life. All have been coil inside ones. I moved recently and needed a bed and opted for this one as it seemed reasonably priced. I waited a month round about to make any review on this bed. It is SO COMFORTABLE. I didn't read many reviews on it but what I did see was saying it was too firm or not firm enough. Look, if you like something that is gunna be plush FEELING but you don't sink a foot in to this is perfection! It took 48 hours to expand, once expanded it was some of the best sleep I've had in years. The adjustment period wasn't bad at all either, I did have some tension in my shoulders during it but that was just my body getting used to a more comfy bed than a harsh bed you can feel springs in. Warranty is good for 10 years and covers a 1in or greater dip in the bed. Seems good enough for foam beds since I've read that does happen to them.

Bought this mattress in September 2024. By April, the mattress was sagging and uncomfortable. Tried to return, but was strung along until I gave up on returning. Do not buy this mattress!!! It will feel good for a few months, but it won’t go the distance. Wasting your money. Sam’s club really failed on quality and customer service! Won’t buy any big ticket items from them again.

Supposed to be medium firm, but there is NOTHING firm about it! Sit on side and sink all the way down. At least 2 inches wider than normal king. Yes, we let it setup before use, but it only rose to 10 inches. Box said 12! Should be labeled extra squishy! I want my old mattress back! Totally disappointed with this purchase! Btw won't allow me to give zero stars!

Mattress is far too soft you will end up with severe neck pains. The mattress has completely compressed and now I am experiencing both neck and back pains. This all even though I didn't sit or sleep on it for 72 hrs. after opening. This scenario is absolutely absurd and very disappointing

Bought this at the end of may and here we are in July. Still has the chemical odor smell. In order to take it back, you have to have the box and be able to get the expanded mattress to the store. A bit ridiculous! Waste of 400 bucks. And this is the second bed from there that stinks. We bought a king bed the month before. So much for using membership perks to get a quality bed. Very disappointing considering the promises of satisfaction! Not satisfied. Not happy. Not renewing my membership.