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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
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4.3 out of 5 stars
stars3,335 ratings1,515 reviews
  1. 5 stars70% (2,318)
  2. 4 stars13% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 251-260 of 1,515 reviews
Nov 17, 2023
Mike
1 out of 5 stars review

Verified Purchase

Not good

The bed have a hold in the middle is not even . I went to change it and they told me I can’t

Helpful?2P0LE98T4IU013604203252
Sep 30, 2025
Bj
5 out of 5 stars review

Verified Purchase

Nice mattress

Very happy with mattress. Comfortable

Helpful?2P0LE98T4IU013604203252
May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 20, 2021
Val
1 out of 5 stars review

Verified Purchase

Don’t waste your money

It’s way to soft .. you will sink unless you sleep in the middle. Worst buy ever.

Helpful?2P0LE98T4IU013604203252
Mar 30, 2022
Jerry
1 out of 5 stars review

Verified Purchase

Matress

Mattress is way to soft for me I am returning it

Helpful?2P0LE98T4IU013604203252
May 8, 2021
Craig
3 out of 5 stars review

Verified Purchase

Too Soft

The mattress is quite a bit softer than advertised.

Helpful?2P0LE98T4IU013604203252
Sep 22, 2024
Lori
4 out of 5 stars review

Verified Purchase

So far so good

While I love this mattress, I wish I would have bought a firm vs a medium.

Helpful?2P0LE98T4IU013604203252
Sep 24, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Defective Mattress

The mattress has a defect on one side! I send in a defect form! Hopefully it get replaced!

Helpful?2P0LE98T4IU013604203252
Apr 23, 2025
Cc
3 out of 5 stars review

Verified Purchase

I enjoy the comfort of the bed but I feel us sink

Comfortable but too soft for my liking

Helpful?2P0LE98T4IU013604203252
Oct 19, 2025
Bobby knight
3 out of 5 stars review

Verified Purchase

Thick for a twin

Good mattress overall but too thick for a twin.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We're sorry the mattress is too thick for you, Bobby. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.