Not only are these cupcakes delicious, the decorations with the spring themed bees, were perfect for our gender reveal! They were the center of the dessert table.

This is such a good value for great cupcakes and my kids love being able to personalize them by choosing the frosting color and sprinkles. I will definitely order again for future parties.

I've purchased these many times with white buttercream frosting. I purchased with a custom color for the 1st time and the frosting tasted terrible. Like chemicals. I will purchase again but recommend sticking with the white buttercream.

The cupcakes were great what a great price to I got these for my daughter's reveal party. Half in pink frosting and half in blue. Not only were they pretty, but they tasted great too.

Placed my order online. Very easy. Picked up in store. They was ready for the time I put down. We enjoyed these cupcakes and not to say the icing was A1. These cupcakes stayed in my home at least a week fresh until we finished everyone. And can’t forget a reasonable price!

First the woman told me the order wasn't actually placed when she couldnt locate them. When she found them they looked like that had been tipped sideways and the icing was stuck to the sides. Not presentable for the event I purchased them for. When I told the woman she said she's not the decorator and they are already paid for. Waste of money. Bad customer service.

Tried ordering cupcakes in store, but was told to order from the app. Also told I couldn’t pick the two colors because it has to be the same as display. Logged in and selected my 2 custom colors. Went to pick my order up and it was wrong!! So much wasted time! I’ve never been to a bakery, I couldn’t make an order from where there are people working! And not being able to substitute 2 colors is absurd !

I love love Love Sams Bakery products ...BUT since they have changed policy and can only order online Its frustrating being happy with my finished product the colors aren't usually what I like I can't explain what details as a customer wish in person ordering was STILL available

I’ve went through this Sam’s for 7 years now for cakes and cupcakes. This was the worst experience I’ve had ever with Sam’s, they must have new people working in their bakery and it shows. Not helpful at all had to cancel my order (wouldn’t be done by 1030/11am) even though I put it well over 24 hrs in advance told me to cancel it online. Found out you can’t cancel online then just to get an email stating their ready for pick up at 1040 am the next day after scrambling to find someone else to make cupcakes was a slap in the face. Had to go in person to cancel order then they only offered store credit. So worker was rude for no reason bc the cupcakes were in fact done at that time even though she said previously there’s no way.

Disappointed in how the cupcakes were packaged. The packaging was flimsy , when we lifted them up to place in the cart the packaging gave away in the middle causing 5 of the custom ordered cupcakes to shift forward , the frosting and decorations on these were ruined and couldn’t be used. The bakery was closed when I picked up and they couldn’t be redone.