I requested whipped frosting, and they were buttercream. We cannot stand buttercream. It's disgusting. Waste for my toddler's 3rd birthday celebration for her daycare.

I love everything about Sam. The food is delicious, the prices are great and when you make a mistake in ordering an item, they go above and beyond to accommodate you with the best possible solution.

Online we chose the whipped frosting and got buttercream instead. When we called the store, we were told that a manager would contact us about a refund or replacement. This ruined my spouse’s 50th birthday party!

The bakery attendant was super sweet and walked me through the ordering on the app process... So patient and friendly... Cupcakes were super tasty.. perfect for our birthday celebration.

Such a great value for delicious cupcakes. Can have them decorated with many types of sprinkles or buy plain and easily add a few decorations yourself. Always consistent and easy to order and pick up.

I purchased 30 custom cupcakes, 15 yellow cake and 15 chocolate for a Housewarming/House Blessing. I picked up on Wednesday and party was on Saturday. (We live a distance from Sam's). They were melt in your mouth, everyone raved over them. I did white icing with gold sprinkles.

Very good, and great price. But I wish they would let you custom order half with buttercream and half with whipped icing. And the cart needs to show the customized details. If you have several customized differently, and need to change one, you'd have to delete all and start over.

I've ordered cupcakes from Sams a couple times now, about to place another order and for the price it can't be beat! Several people commented how good they were and i think the quality of cake measures up just fine for a kids party with parents who especially might be on a budget!

Don't bother ordering from the bakery it won't be there . I ordered 48 cupcakes for the day before my son's graduation party and when I went to pick them up they were not there . They did not offer any restitution and pretty such too bad can't help you... I had already paid for them.

I purchased the whipped topping (I hate butter cream, who the heck wants sweetened shortening) and it was absolutely delicious. Soft cream and perfectly sweetened. Comes in only white and chocolate though. The bread was moist but I will say I preferred the chocolate over the vanilla cake. Will definitely purchase from Sam's again! 10 🌟 out of 10