I requested whipped frosting, and they were buttercream. We cannot stand buttercream. It's disgusting. Waste for my toddler's 3rd birthday celebration for her daycare.

The bakery attendant was super sweet and walked me through the ordering on the app process... So patient and friendly... Cupcakes were super tasty.. perfect for our birthday celebration.

Online we chose the whipped frosting and got buttercream instead. When we called the store, we were told that a manager would contact us about a refund or replacement. This ruined my spouse’s 50th birthday party!

Such a great value for delicious cupcakes. Can have them decorated with many types of sprinkles or buy plain and easily add a few decorations yourself. Always consistent and easy to order and pick up.

We order very frequently from here and have always been able to get 1\2 choc & 1/2 vanilla cupcakes with choc frosting on choc and white on white. Now it isn't allowed? Why?

These cupcakes were awesome… very fresh and moist and just as I wanted them to be decorated. The only thing is vanilla was not available only chocolate but they were great!

I love everything about Sam. The food is delicious, the prices are great and when you make a mistake in ordering an item, they go above and beyond to accommodate you with the best possible solution.

I appreciate the ability to customize the cupcakes in terms of flavors, frosting colors, and decorations. A cheap option is always appreciated. That being said, I would never buy these again in my life. They were practically flavorless balls of sugar, and the grainy frosting was downright unappetizing, to the point that I ended up scraping it off after two bites. Yet despite only having a small amount of frosting, I was seeing blue for two days after eating one - there is a tremendous amount of dye in the blue frosting options and your stomach will make sure you see it for a few days when you use the bathroom after even having a taste.

I tried to order 60 cup cakes at Sam Club on Saturday. I was told that the only way to order them now is on line only. Your chooses are very limited. I have been buying cupcakes from Sam's for years. Well no more!!! Time to move on....Customer service SUCKS!!!

These will be my go to cupcakes from now on! I got 4 types of cupcakes-whipped white and chocolate icing on white & chocolate cupcakes and buttercream white icing on white and chocolate cupcakes. They were a hit at my daughter's college grad party. Everyone walked up to me to ask me where I got them because they were so delicious. So not only will I be ordering them again, but so will my friends.