Customer reviews for Samsung Bespoke 29 cu. ft. French Door Refrigerator forMember photos









+399 images
Samsung Bespoke Flex refrigerator
[This review was collected as part of a promotion.] The Samsung Bespoke Flex refrigerator is an exceptionally designed and aesthetically pleasing. The Refrigerator does everything as described and is an innovative design. The app is also helpful to monitor and control as desired. We are very happy with our purchase
Love the features
[This review was collected as part of a promotion.] I have had my refrigerator for a little over 2 months. It is performing nearly perfect. I love how bright the interior is lighted, the stainless steel is easy too clean, I like not having handles. The freezor is larger than I expected. I use both lower sections on freeze. The only thing I am not happy with are the ice baskets. The cubes freeze together and have to be broken apart or dumped and start over frequently. Over all I am pleased with my new refrigerator.
Spacious for counter depth
[This review was collected as part of a promotion.] For information on the App — I don’t use it but my wife does. I don’t see any need to use with the button options on the inside. A few things that I would change but overall still have five stars. When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open. The stainless steel is definitely not fingerprint resistant by any means. We end up cleaning this fridge daily because we have kids. The different ice option is really effective in our house. It could have been a designed a little better that it didn’t overfill so then ice falls to the back. On a positive note, I gave five stars because overall it deserves it. The beverage center is my favorite component and makes grabbing a bottle of water or filling a drink so much easier. I also like that the flex zone can be changed to a fridge instead of a freezer. There’s space for everything in this fridge. The style and look is super spacious and having no handles makes it sleek. It has added a lot to our household and our kids really like it. The flex zone is their own personal space. Family approved!
Love this fridge
[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!
Best Upgrade!
[This review was collected as part of a promotion.] I have had this refrigerator for more than a month and I LOVE it! The space in the refrigerator is very large and is way more than I need, but it is great to have the added space when I need it occasionally. The look and design is amazing. I chose the color Blue and it definitely stands out in our kitchen. It is now the first thing that people notice when they come into our kitchen. I was first a little concerned about the size of the freezer, I though it might not be enough space, but now I have way more space than I need. In my last freezer, it was filled to the rim, and now I barely use 1 side completely and about a fifth part of the second freezer area. I love that the drawers in the freezer slide out because it makes storage so much easier and I can organize the food so much better. The best part of this fridge has definitely been the Dual Ice Maker! Every single person that I show it to is amazed and immediately say they want one too. The only negative review I have about this refrigerator is that although the ice maker is my favorite feature, it does take about 24 hours to completely fill the ice containers after being empty. I previously had a Samsung refrigerator and was very disappointed with it, but this refrigerator has been the best upgrade in appliances I have made.
Wow! Your BESPOKE looks amazing. Thank you for sharing this with us. ^Pat
Great fridge with cool perks!
[This review was collected as part of a promotion.] Our family has been using this fridge for about a week and we love it so far! The duo ice maker with two types of ice is amazing. I love that it auto disperses and its not like traditional ice makers where you push it down. The water pitcher is a great add-on and the water tastes clean and ice cold. Theres ample storage in the fridge section as well as the freezer. The Smartthings app is a cool convenient way to control some of the features/settings. The only con i have with this refrigerator is that i could not get one of the plastic shelves to go in. I thought i was going crazy but a previous reviewer mentioned the same thing. I cant wait to add the color panels and customize our fridge. Overall 10/10 purchase!
Great appealing fridge
[This review was collected as part of a promotion.] My family couldn’t be more satisfied and happy now that we have the french doors style model over the pull out drawer style. The aggravation of digging items from the bottom of the freezer is a thing of the past, accessibility is now. Our favorite feature is the beverage center where we have a pitcher of cool refreshing water at all times. I liked the placement of the water when you can easily replaced it. I don’t know how the UV deodorizing filter works but it is a nice feature.The stainless steel panel inside provides contrast in my opinion instead of the dull white appearance. The quick access door is a nice touch when you can retrieve your favorite beverage with ease. The fingerprint resistant stainless steel doors eliminates the constant wiping which can tiresome to some. I do not need to open the refrigerator to change the settings on the control panel which I can do in the SmartThings app. We loved the auto ice maker and volume of ice on the trays are more than enough for my fur babies who loved ice cubes for a treat.
Nice look but the noise might stress you out.
Bought yesterday, and we love the design. One thing that may turn out to be a problem is it is loud. For anyone with auditory processing differences, this can be a huge issue. My ears are ringing, and I can not stop hearing it. I want to get earplugs for the noise. We previously had an Lg , this one has less space available. Our family is downsizing so this may not be an issue.
A quiet and correctly functioning appliance is what everyone wants, Jmeo. We're here to help with your Samsung refrigerator. A refrigerator is always quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check the resources below for more information. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why: https://www.youtube.com/watch?v=cain2xjBCQE We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may also refer to pages 73-74 to learn more about the regular sounds your refrigerator creates. https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145487586) to help our team pull up your information when you message us. Thank you! -Angelica
Freezer door will open itself. Lovely.
We bought this about 10 months ago. It's nice. Looks great. Except. The freezer door will open as you open the refrigerator door. Or as you close it. Or if it feels like it. There are motion sensors in the sides of the doors, a nearby hand wave will do it. The freezer will stay open a half inch until your food defrosts or you come home and notice. My take on this is that refrigerators have been around for 100 years. The science of getting the doors to close should have been settled by now. Two service calls. The first recommended loading the door with heavy stuff so it stayed closed. Service tech said this was a known problem. The second replaced the door. Neither fix worked. Samsung is not exactly jumping through hoops to fix this, so I guess for the 10 years and one month that refrigerators last these days, we will have soft ice cream.
Hi David SW, It sounds frustrating to have the freezer door open unexpectedly when the fridge door is closed or opened. We would love to help with your experience. We have checked on the photo that you have provided over to us and it appears to be a Samsung side-by-side refrigerator and not this refrigerator model. To better assist you and determine what steps can be taken to help with your refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147538172 to help our team pull up your information. Leo
HUGE flexible and customizable fridge-freezer
[This review was collected as part of a promotion.] My new Samsung BESPOKE 4-Door Flex™ refrigerator (with customizable glass color panels featuring the beverage center and dual ice maker with Ice Bites) was finally delivered yesterday, and other than the Navy color being much darker than anticipated it is an amazing appliance! The Wifi connectivity is actually useful, and I've transferred everything from my old fridge/freezer and there's gobs of extra room! Love the beverage center with infusable water pitcher, and the crisper drawer and bottom right unit that can be either freezer or fridge. The lighting is beautiful and the anti-slip glass shelf is a lovely added feature, and also the fingerprint resistant surface. Like all Samsung fridges, the door-open alarm is a handy feature too. The temp settings actually run colder than indicated, which is not usually the case so I'm glad it's not too warm. If you like both form AND function with a stylish look this is your refrigerator!


















