Customer reviews for Samsung Bespoke 29 cu. ft. French Door Refrigerator forMember photos









+399 images
I’m in Love
[This review was collected as part of a promotion.] I love everything about this refrigerator. The drink station accommodates everybody. It’s well designed for convenience and holds a lot more than my other counter depth refrigerator. My food stays fresh longer and I have less items going bad. I love this so much I don’t even care that the glass doors are not here yet.
Freezer door will open itself. Lovely.
We bought this about 10 months ago. It's nice. Looks great. Except. The freezer door will open as you open the refrigerator door. Or as you close it. Or if it feels like it. There are motion sensors in the sides of the doors, a nearby hand wave will do it. The freezer will stay open a half inch until your food defrosts or you come home and notice. My take on this is that refrigerators have been around for 100 years. The science of getting the doors to close should have been settled by now. Two service calls. The first recommended loading the door with heavy stuff so it stayed closed. Service tech said this was a known problem. The second replaced the door. Neither fix worked. Samsung is not exactly jumping through hoops to fix this, so I guess for the 10 years and one month that refrigerators last these days, we will have soft ice cream.
Hi David SW, It sounds frustrating to have the freezer door open unexpectedly when the fridge door is closed or opened. We would love to help with your experience. We have checked on the photo that you have provided over to us and it appears to be a Samsung side-by-side refrigerator and not this refrigerator model. To better assist you and determine what steps can be taken to help with your refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147538172 to help our team pull up your information. Leo
Spacious for counter depth
[This review was collected as part of a promotion.] For information on the App — I don’t use it but my wife does. I don’t see any need to use with the button options on the inside. A few things that I would change but overall still have five stars. When we first received the fridge our toddler didn’t realize the height of the top doors and hit his head on the sharp edge of the open door. So maybe softer edges when open. The stainless steel is definitely not fingerprint resistant by any means. We end up cleaning this fridge daily because we have kids. The different ice option is really effective in our house. It could have been a designed a little better that it didn’t overfill so then ice falls to the back. On a positive note, I gave five stars because overall it deserves it. The beverage center is my favorite component and makes grabbing a bottle of water or filling a drink so much easier. I also like that the flex zone can be changed to a fridge instead of a freezer. There’s space for everything in this fridge. The style and look is super spacious and having no handles makes it sleek. It has added a lot to our household and our kids really like it. The flex zone is their own personal space. Family approved!
Modern and sleek looking
[This review was collected as part of a promotion.] I have had my Bespoke now for about a month or so. At first, I was very disappointed to find that it didnt have a external ice dispenser. You would think a sophisticated refrigerator would have this of all things. But, instead it has a beverage center with a always full water pitcher with the option of infusing fruits, vegetables into the water. Also a internal water dispenser that is easily accessible. Underneath in the freezer section is your ice. You have two pull out trays, each one has a different size ice. One is a small nugget shape and the other small cubes. So yes, while it does not have that outside ice dispenser, the other things it has makes up for that loss! I like the fact that this refrigerator has pull out freezer shelves. It makes getting food out so much easier on my back! I like how bright the inside is with the LED lighting inside. You can see everything easily! Even spills and dirty areas show up clear as day! I thought this refrigerator would have tons and tons of room. But, I don't really feel like it is that much bigger than a normal size one. I find myself still having to rearrange things in it to make more room for items a lot of times. Maybe it is because the beverage center takes up a part of it. But I still feel like Im spoiled having the beverage center so I wouldnt want to get rid of that part of it! That has to be my favorite feature of the refrigerator! I am drinking much more water now! Overall, I am happy with my Bespoke. I like the modern and sleek looking outside of it. The fact that you can change the panels on it later on if you want is also a plus. Not sure how expensive that would be, but it is something I want to look into for later on down the road. It would be a easy way to fool everyone into thinking you have got a new refrigerator!
Thank you for sharing your feedback with us. It is necessary for improving our products. ^Pat
Fantastic Upgrade
[This review was collected as part of a promotion.] The Bespoke replaced an aging LG (15+ years) refrigerator. The LG served us well over the years but was starting to fail and before we had a total loss we decided to upgrade with Samsung. So far it's been beyond nice, the flexibility of the refrigerator / freezer option has been helpful and so useful. My only gripe is the inability to configure the inside shelves beyond the two or three set options.
Love our new Samsung!
[This review was collected as part of a promotion.] We have the Samsung Bespoke 4-Door Flex 23 cu. ft. Refrigerator w/ Beverage Center™. The sleek design looks elegant in our kitchen and has really helped to elevate the look of the entire room. The fingerprint resistant stainless-steel French doors are dreamy. In the Beverage Center™ you will find all your favorite beverages chilled for easy access along with a pitcher of water and water dispenser. This has been one of our favorite features, as well as the ability to quickly open the door without opening the whole fridge, saving energy, and keeping everything else cold. I was a huge fan of the Dual zone ice maker with Ice Bites™ and cubes! Ice Bites™ are the perfect size for water bottles. We were impressed by the flex zone. Think of it like a separate mini fridge. You can even customize it further by setting it to freeze, soft freeze, meat/fish, fruit/veggies, or beverages. We currently have ours set up for fruit/vegetables as we eat those the most. I specifically bought a head of broccoli to put in there just to see how it would hold up and 10 days later it looks and feels just like the day I bought it. I am elated knowing we won’t be wasting money on spoiled produce anymore. The main part of the fridge is giant, and I love where the shelves are placed. We have tons of room to store all our groceries and condiments. I also really appreciate the water filter being easily accessible on the inside of the unit. It was one of the features my husband noticed first. We are absolutely in love with our new Samsung Bespoke refrigerator. This is easily the coolest thing we own, and we highly recommend it!
Quick Delivery. Plenty of room
[This review was collected as part of a promotion.] Refrigerator was delivered quickly .was able to get them in the panel colors of our choice. Please take into account wheel height when measuring the fit. Ice maker and auto fill, smart things, flex option are the best unique features. Came with 2 year samsung care+
Best refrigerator ever!!!
[This review was collected as part of a promotion.] I was looking for the perfect refrigerator and I definitely found it! I chose the 23 cubic foot counter depth in Matte Grey Glass...it is awesome! It looks great, it has all the best features and it matches my cabinets in our new house almost perfect! It almost looks as if it's a custom fridge!
Amazing
[This review was collected as part of a promotion.] The best, most practical refrigerator I have ever owned (or seen). The beverage Center is amazing and simple to use - with the included pitcher for instant access to iced water without having to wait for the usual trickle. Set up is so easy for all the smart compartments using the Samsung app. Thanks so much for your ingenuity
Love this Fridge!!
[This review was collected as part of a promotion.] Love this refrigerator. Love the way you can make it yours by customizing the colors. Have owned for almost a year and haven’t had a problem. I hope to get new panels soon to change it up a little. Hoping more colors come out.











