Hi there, Thank you for taking the time to leave a review. We understand how disappointing and frustrating that is, especially when you expected stainless performance. This is not the experience we want for you. We’d like to look into this further. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way. https://support.sharkninja.com/article/C900-Series-Ninja-EverClad-Commercial-Grade-Stainless-Steel-Cookware-Troubleshooting-Guide?redirect=false Kind regards, Ninja Kitchen

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.