Hi there, Thank you for taking the time to leave a review. We sincerely apologize for your experience with your EverClad set and for any inconvenience this may have caused during your everyday cooking. We understand how frustrating this can be and are truly sorry to hear of your concerns. Please know that we greatly value your feedback and will be sharing it with the appropriate teams for review. If you need any further assistance, you’re welcome to reach out to our team through our support page or explore our available guides and manuals for additional help. Guides and Manuals: https://support.sharkninja.com/en-CA/product/ninja-everclad-commercialgrade-stainless-steel-cookware/01tHs00000D0UWVIA3 Contact Page: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen 

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.