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Customer reviews for Samsung Bespoke 7.6 cu. ft. Electric Dryer for
Samsung Bespoke 7.6 cu. ft. Electric Dryer
4.6 out of 5 stars
stars
418 ratings418 reviews
  1. 5 stars78% (328)
  2. 4 stars12% (52)
  3. 3 stars2% (9)
  4. 2 stars1% (4)
  5. 1 star6% (25)

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Showing 141-150 of 418 reviews
Sep 5, 2023
Will
4 out of 5 stars review

Stackables

[This review was collected as part of a promotion.] I bought these as a stackable & also purchased the control kit to be able to control the dryer from the washer, at first it did not work when they were installed, after a tech was sent out, it was fixed & works well. As for my 4 Star review, some settings on drying like the Normal seem to turn off prior to items being dry, so the best setting to use is the Time Dry to avoid that happening.

Review from Samsung US
Helpful?20R93G0FYXG913603563131
Sep 5, 2023
Sofie
3 out of 5 stars review

New energy efficient model

[This review was collected as part of a promotion.] I had Samsung washers over 10 years. My previous one was coming close to 10 so had to change. I was still pleased with her bit heating element was going out too frequently and got tired of it. Otherwise, it was still functional. This new AI model looks very modern, but doesn’t dry as thoroughly as previous model. I used to dry in about 40 min. Now to get the same results, I have to run a full cycle for one full hour. The lint basket needs to be cleaned out before every cycle (has an alarm you need to clear). It kind of annoying if you ran something super light that you know you don’t need to but you have to go though the steps. It also had a strange noise as some parts are rubbing against each other when I got it. I thought I had to call the tech, but it got better. Not to mention that the original order came defective as a known issue. Samsung readily replaced it, but I never thought Samsung would damage its name with this level of service. I think all defective or potentially defective items should be inspect I’ve before went to the customer.

Review from Samsung US
Helpful?20R93G0FYXG913603563131
reply from SEA Care

We appreciate you addressing the dryer's condition. Let's boost its capabilities, Sofie. To help improve the unit's drying ability, we recommend visiting the link below. Please watch the YouTube video and click the hyperlinks about "Cleaning the lint filter and exhaust vent" and the "Dryer cycles." The dryer cycle takes too long: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146266178, to help our team pull up your information. Have a great day! ^Chrystel

Oct 28, 2023
TNDEENA
3 out of 5 stars review

Dropoff not a installation service

I have only been able to run 2 loads in the dryer so unable to provide real insight on the product review. However I can say installation service by RXO (third party) absolutely ruined any positive I might have on the dryer. The so called installation of my Washer and Dryer included that the delivered with the power cord installed wrong on the dryer and then blamed the voltage error on Samsung and just left and advised me to Customer Care. I spent 3 hours with Customer Care on the first night trying to figure out what was the issue with the Dryer. They kept wanting to me prove i had the correct voltage to the outlet. Spent 20.00 at Home Deport for Voltage meter to prove it was right. Then it ended up being RXO had installed the Power Cord wrong. RXO out Nashville has provided any type of compensation other than apologies. As a side note I might add on the washer installation they did NOT remove the shipping bolts so when I ran the first cycle the machine literally was headed the door to the garage on the spin cycle.

Review from Samsung US
Helpful?20R93G0FYXG913603563131
reply from SEA Care

Hi TNDEENA, We appreciate your feedback about your experience with the installer who installed your washer and dryer. We want to speak with you directly to provide better support and see what options we can offer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146463145, to help our team pull up your information when you message us. Have a great day. -John

Nov 7, 2022
BiflBuyer
5 out of 5 stars review

Huge capacity with awesome features

[This review was collected as part of a promotion.] I bought the Dryer along with the Bespoke washer as a set. It looks great and works flawlessly. I also bought the matching pedestal doing laundry is a breeze. I really like AI optimal Dry because, this has allowed my kids to do their laundry (ages 7 & 12) without an adults help. The AI takes care of the settings and simplifies the whole process. The brushed navy color is really nice and looks very premium.

Review from Samsung US
Helpful?20R93G0FYXG913603563131
May 2, 2023
Colonel Ed
5 out of 5 stars review

Money saver

[This review was collected as part of a promotion.] Love this dryer. We've had it for about two months and use the AI feature exclusively. Saves us money on every load we dry. The dryer is the least efficient of all appliances. This unit curbs the electric usage and gets your clothes dry. Love it.

Review from Samsung US
Helpful?20R93G0FYXG913603563131
Oct 25, 2022
Jessicaklee
5 out of 5 stars review

Upgrade!

[This review was collected as part of a promotion.] I am thrilled with the performance of my new washer. The machine is quiet, sturdy and efficient. My clothes are coming out fresh and clean. I am very happy with the multiple settings I’m able to use for the different types of loads I do - whether I’m washing sheets or towels or cleaning my delicates I know I can depend on this this washer. I must say it is very advanced and well made with exciting new technology.

Review from The Insiders
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Oct 18, 2022
OkItsOlivia
5 out of 5 stars review

Modern Washer

[This review was collected as part of a promotion.] This is a gorgeous, modern washer. There are tons of pre-made washing settings, such as for towels, colors, and bedding. I also love that they have an environmentally friendly default “Eco Cold”. You can then adjust any of the settings to different temperature, spin, and soil levels. One of my qualms with the machine, though, is that certain pre-made settings won’t allow cold water, so you have to find the settings that support cold water, if that’s your preference. The only thing that I would make sure you note is that the machines are quite large, which is great because you can fit a lot of items in at once, but make sure that you have enough space. It was a bit of a tight squeeze on my part, but that was my fault for not planning ahead. I highly recommend this product and would purchase again.  

Review from The Insiders
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Nov 14, 2022
Doshvir
5 out of 5 stars review

Best decision ever

[This review was collected as part of a promotion.] I bought this dryer 2 weeks ago and I am completely satisfied with this product it’s a game changer the Smart Control feature and the ai optidry feature is insane . Laundry has become a very fun and easy task with this machine . And the sleek design elevates the laundry room

Review from Samsung US
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Oct 10, 2022
itsmedjm
5 out of 5 stars review

My laundry time has been cut in half

[This review was collected as part of a promotion.] We bought this dryer to replace our aging one. I am very impressed with all the features. This with the matching washer my laundry time has been cut in half. It is huge! It dries much faster than my old machine. It also sends me a message when it is done.

Review from Samsung US
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Dec 27, 2022
Sweetp31
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] This washer is great iI will start with the overall look is more modern then my previous washer. The nob allows you to select multiple functions of the washer and it does not make a lot of noise or shake when it is on the spin function. I will highly recommend this washer to others

Review from The Insiders
Helpful?20R93G0FYXG913603563131